Yep, looks like it is trying to connect through the acs server using
socket/port 50004.
We also had problems with the rpc services on windows, worth checking. I
assume you've rebooted since. Can you bring the server within the firewall
to try it ? Or if the fireall has active monitoring you could see if the
connection is going out but not getting back in etc.
I don't think it's recomended to have a media server in a DMZ.
Cheers
Ed
"Eriksson Jan-Olof" <jan-olof.eriksson AT prv DOT se> on 18/03/2004 12:17:23
To: <Ed.Toner AT eu.nabgroup DOT com>
cc:
Subject: SV: [Veritas-bu] AVR STATUS INSTEAD OF ACS
Hi,
This is what LIbAttach minievent-logger says when I run the robtest
program,robtest works OK from other Mediaservers
Event will be logged to event.log
03-18-04 13:00:17 (17 = Unknown)[0]:
cl_ipc_write: Sending message to socket 50004 failed on "Unknown error"
03-18-04 13:00:23 (17 = Unknown)[0]:
cl_inform: Sending message to socket 50004 failed on "Unknown error"
03-18-04 13:00:23 (17 = Unknown)[0]:
acs_ipc_write: FATAL_ERROR! cl_ipc_write() failed.
-----Ursprungligt meddelande-----
Från: Ed.Toner AT eu.nabgroup DOT com [mailto:Ed.Toner AT eu.nabgroup DOT com]
Skickat: den 18 mars 2004 10:44
Till: Eriksson Jan-Olof; veritas-bu AT mailman.eng.auburn DOT edu
Ämne: Re: [Veritas-bu] AVR STATUS INSTEAD OF ACS
The AVR status means the acs daemons (lib attach) is not connecting to the
ACS server. We had problems with the newer 1.2 of lib attach and actually
down graded and there where no firewalls involved.
If you create, under the volmgr directory, debug\acsssi it will log some
info in an event.log which may help. I'll assume your acs host is working
and the robot is online.
Try the robtest command and then see what your server is doing with netstat
-a (or any other network monitoring). You can also use acstest (which is
what robtest uses).
Cheers
Ed
"Eriksson Jan-Olof" <jan-olof.eriksson AT prv DOT se>@mailman.eng.auburn.edu on
17/03/2004 16:43:38
Sent by: veritas-bu-admin AT mailman.eng.auburn DOT edu
To: <veritas-bu AT mailman.eng.auburn DOT edu>
cc:
Subject: [Veritas-bu] AVR STATUS INSTEAD OF ACS
Hi,
Netbackup 4.5 MP6. on win2k
ACSLS on a SUN server
L700 Robot with 9840 fiber drives
Mediamanger Win2k on DMZ.
I have a problem with the above Mediamanager, first of all after reboot
it changes the port numbers so I have to open different ports every time
in the FW.
The status on the drives (sso) is AVR after reboot, goes to ACS after
open the required port(s) and doing up.
BUT now nothing seems to help, I have opened for everything in the FW
between ACSLS,mediamanager and masterserver.
Run the drive config wizard, runs ok, find all drives.
Also running Libattach and LMG.
Any Tip?
Jan-Olof Eriksson (Joe)
Systemtekniker
jan-olof.eriksson AT prv DOT se +46 (0)60-184017
mobil 070--3260764
fax +46 (0)60-128559
PRV Bolag, SE-851 81 Sundsvall
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