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Joe, Try this:
=20
Drives showing as AVR control instead of ACS control in device monitor=20
TechNote ID: 264309 Last Updated: January 16 2004 05:29 PM GMT =09
_____ =20
Symptom:=20
Drives showing as AVR control instead of ACS control in device monitor=20
=09
Solution:=20
In an ACSLS robotic environment if the drives show as being in AVR =
control instead of ACS control and the following messages occur in the =
specified logs.
Media server system log :
Nov 15 11:18:06 hoehpt07 acsd[8807]: ACS(0) Response has not been =
returned by Mount command sequence 4434, ACS status =3D 72, =
STATUS_PENDING
Nov 15 11:28:06 hoehpt07 acsd[8807]: ACS(0) Response has not been =
returned by Mount command sequence 4434, ACS status =3D 72, =
STATUS_PENDING
Event log from the ACSLS :
2003-05-22 11:33:51 CSI[0]:=20
1022 N csi_net_send.c 1 474
ONC RPC: csi_net_send(): status:STATUS_NI_TIMEDOUT; failed: =
st_net_send() Cannot send message to NI:discarded, Network timeout Errno =
=3D 0 (none) Remote Internet address: 207.169.154.59, Port: 53429
2003-05-22 11:33:51 CSI[0]:
1026 N csi_freeqmem.c 1 142
ONC RPC: csi_freeqmem(): status:STATUS_QUEUE_FAILURE;
Dropping from Queue: Remote Internet address: 207.169.154.59,Port: 53429 =
, ssi_identifier: 1, Protocol: 2, Connect type: 1
2003-05-22 11:33:51 ACSSA[0]:
1432 N sa_demux.c 1 273=20
Server System network interface timeout.
This indicates that netbackup is able to reach the ACSLS server with a =
status request, but the ACSLS server is unable to respond back.
This is because the I.P address sent to the ACSLS as part of the STATUS =
request may be one that the ACSLS can't reach. This is because by =
default the I.P address sent as part of the packet is that of the =
primary hostname of the media server i.e. the hostname given by uname =
-a, and the ACSLS may be only able to reach a secondary interface on the =
media server.
To override the default behavior you can use the ACS_SSI_HOSTNAME =3D =
<hostname> in the /usr/openv/volmgr/vm.conf file. Where the value for =
<hostname> is a hostname associated with a I.P address the ACSLS can =
reach on the media server.
-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu =
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]On Behalf Of Joseph =
Despres
Sent: Monday, February 02, 2004 7:37 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] ACSLS - Media Server question
Background:=20
Master =3D Solaris 2.6 NBU 4.5 FP4=20
Media =3D Solaris 2.8 NBU 4.5 FP4=20
ACSLS =3D Solaris 2.6 6.0.1=20
Total Media Servers =3D 15=20
Attempting to fire up a new Media server accross a NAT'ed switch...=20
Original IP =3D AA.BB.CC.DD, NAT'ed IP =3D EE.FF.GG.HH=20
Netbackup master seems to be OK with it. Since the drives are directly =
attached to the Media server....=20
The ACSLS server on the other hand recieves the packets ok but wants to =
send them back to the media on the wrong IP.=20
That is The ACSLS Server wanst to the return packets to the original IP. =
That IP gets rejected on a switch!=20
The end result is that the drives stay in a AVR mode and the robot never =
get initialized....=20
The only Item I have changed on the ACSLS in the past when I configured =
the other Media servers was the hsosts file.=20
Following are the logfiles I'm seeing on the ACSLS:=20
2004-01-30 09:41:27 CSI[0]:=20
2079 I csi_build_response.c 1 242=20
ONC RPC: st_send_packet(): Sending first response to client 10.49.20.35. =
2004-01-30 09:41:54 CSI[0]:=20
2085 N csi_client_proc.c 1 145=20
ONC RPC: csi_client_proc(): status:STATUS_NI_TIMEDOUT;=20
Discarding packet for client 10.49.20.35 with SSI identifier of 1.=20
2004-01-30 09:41:54 ACSSA[0]:=20
1432 N sa_demux.c 1 273=20
Server System network interface timeout.=20
2004-01-30 09:42:18 CSI[0]:=20
2085 N csi_client_proc.c 1 145=20
ONC RPC: csi_client_proc(): status:STATUS_NI_TIMEDOUT;=20
Discarding packet for client 10.49.20.35 with SSI identifier of 1.=20
2004-01-30 09:42:18 ACSSA[0]:=20
1432 N sa_demux.c 1 273=20
Server System network interface timeout.=20
Joe Despres...........
email..........................jdespres AT csc DOT com
aim............................vincentdespres
-------------------------------------------------------------------------=
---------------
This is a PRIVATE message. If you are not the intended recipient, please =
delete without copying and kindly advise us by e-mail of the mistake in =
delivery. NOTE: Regardless of content, this e-mail shall not operate to =
bind CSC to any order or other contract unless pursuant to explicit =
written agreement or government initiative expressly permitting the use =
of e-mail for such purpose.
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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =
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<META content=3D"MSHTML 6.00.2800.1264" name=3DGENERATOR></HEAD>
<BODY>
<DIV><FONT face=3DArial color=3D#0000ff size=3D2></FONT><FONT =
face=3DArial color=3D#0000ff=20
size=3D2></FONT><FONT face=3DArial color=3D#0000ff size=3D2></FONT><SPAN =
class=3Dsubhdr1black><SPAN class=3D793585212-03022004>Joe, Try=20
this:</SPAN></SPAN></DIV>
<DIV><SPAN class=3Dsubhdr1black><SPAN=20
class=3D793585212-03022004></SPAN></SPAN> </DIV>
<DIV><SPAN class=3Dsubhdr1black>Drives showing as AVR control instead of =
ACS=20
control in device monitor </DIV></SPAN>
<TABLE class=3Ddoc>
<TBODY>
<TR>
<TD class=3Dbodytext><SPAN class=3Dsubhdr2>TechNote ID: =
</SPAN>264309 </TD>
<TD class=3Dbodytext style=3D"TEXT-ALIGN: right"><SPAN =
class=3Dsubhdr2>Last=20
Updated: </SPAN>January 16 2004 05:29 PM GMT =
</TD></TR></TBODY></TABLE>
<HR width=3D"100%" noShade>
<BR><SPAN class=3Dsubhdr1black>Symptom: <!-- Description: --><BR></SPAN>
<TABLE class=3Ddoc>
<TBODY>
<TR>
<TD class=3Dbodytext>Drives showing as AVR control instead of ACS =
control in=20
device monitor <BR></TD></TR></TBODY></TABLE><!-- Exact Error is =
contained in a SPAN Layer --><SPAN=20
class=3Dsubhdr1black>Solution: <BR><BR></SPAN>
<DIV class=3Dbodytext>
<DIV class=3DNormal>In an ACSLS robotic environment if the drives show =
as being in=20
AVR control instead of ACS control and the following messages occur in =
the=20
specified logs.<BR><BR>Media server system log :<BR>Nov 15 11:18:06 =
hoehpt07=20
acsd[8807]: ACS(0) Response has not been returned by Mount command =
sequence=20
4434, ACS status =3D 72, STATUS_PENDING<BR>Nov 15 11:28:06 hoehpt07 =
acsd[8807]:=20
ACS(0) Response has not been returned by Mount command sequence 4434, =
ACS status=20
=3D 72, STATUS_PENDING<BR><BR>Event log from the ACSLS :<BR>2003-05-22 =
11:33:51=20
CSI[0]: <BR>1022 N csi_net_send.c 1 474<BR>ONC RPC: csi_net_send():=20
status:STATUS_NI_TIMEDOUT; failed: st_net_send() Cannot send message to=20
NI:discarded, Network timeout Errno =3D 0 (none) Remote Internet =
address:=20
207.169.154.59, Port: 53429<BR><BR>2003-05-22 11:33:51 CSI[0]:<BR>1026 N =
csi_freeqmem.c 1 142<BR>ONC RPC: csi_freeqmem():=20
status:STATUS_QUEUE_FAILURE;<BR>Dropping from Queue: Remote Internet =
address:=20
207.169.154.59,Port: 53429 , ssi_identifier: 1, Protocol: 2, Connect =
type:=20
1<BR><BR>2003-05-22 11:33:51 ACSSA[0]:<BR>1432 N sa_demux.c 1 273 =
<BR><B>Server=20
System network interface timeout.</B><BR><BR>This indicates that =
netbackup is=20
able to reach the ACSLS server with a status request, but the ACSLS =
server is=20
unable to respond back.<BR><BR>This is because the I.P address sent to =
the ACSLS=20
as part of the STATUS request may be one that the ACSLS can't reach. =
This is=20
because by default the I.P address sent as part of the packet is that of =
the=20
primary hostname of the media server i.e. the hostname given by uname =
-a, and=20
the ACSLS may be only able to reach a secondary interface on the media=20
server.<BR><BR>To override the default behavior you can use the =
ACS_SSI_HOSTNAME=20
=3D <hostname> in the /usr/openv/volmgr/vm.conf file. Where the =
value for=20
<hostname> is a hostname associated with a I.P address the ACSLS =
can reach=20
on the media server.<BR><BR></DIV><BR></DIV><SPAN =
class=3Dbodytext></SPAN><BR><BR>
<DIV class=3DOutlookMessageHeader dir=3Dltr align=3Dleft><FONT =
face=3DTahoma=20
size=3D2>-----Original Message-----<BR><B>From:</B>=20
veritas-bu-admin AT mailman.eng.auburn DOT edu=20
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]<B>On Behalf Of =
</B>Joseph=20
Despres<BR><B>Sent:</B> Monday, February 02, 2004 7:37 PM<BR><B>To:</B>=20
veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> [Veritas-bu] ACSLS =
- Media=20
Server question<BR><BR></FONT></DIV><BR><FONT face=3Dsans-serif=20
size=3D2>Background:</FONT> <BR><BR><FONT face=3Dsans-serif =
size=3D2>Master =3D Solaris=20
2.6 NBU 4.5 FP4</FONT> <BR><FONT face=3Dsans-serif size=3D2>Media =
=3D=20
Solaris 2.8 NBU 4.5 FP4</FONT> <BR><BR><FONT face=3Dsans-serif =
size=3D2>ACSLS=20
=3D Solaris 2.6 6.0.1</FONT> <BR><BR><FONT =
face=3Dsans-serif=20
size=3D2>Total Media Servers =3D 15</FONT> <BR><BR><FONT =
face=3Dsans-serif=20
size=3D2>Attempting to fire up a new Media server accross a NAT'ed=20
switch...</FONT> <BR><BR><FONT face=3Dsans-serif size=3D2>Original IP =
=3D=20
AA.BB.CC.DD, NAT'ed IP =3D EE.FF.GG.HH</FONT>=20
<BR><BR><FONT face=3Dsans-serif size=3D2>Netbackup master seems to be OK =
with it.=20
Since the drives are directly attached to the Media =
server....</FONT>=20
<BR><BR><FONT face=3Dsans-serif size=3D2>The ACSLS server on the other =
hand recieves=20
the packets ok but wants to send them back to the media on the wrong =
IP.</FONT>=20
<BR><BR><FONT face=3Dsans-serif size=3D2>That is The ACSLS Server wanst =
to the=20
return packets to the original IP. That IP gets rejected on a=20
switch!</FONT> <BR><BR><FONT face=3Dsans-serif size=3D2>The end result =
is that the=20
drives stay in a AVR mode and the robot never get initialized....</FONT> =
<BR><BR><FONT face=3Dsans-serif size=3D2>The only Item I have changed on =
the ACSLS=20
in the past when I configured the other Media servers was the hsosts=20
file.</FONT> <BR><BR><FONT face=3Dsans-serif size=3D2>Following are the =
logfiles I'm=20
seeing on the ACSLS:</FONT> <BR><BR><FONT face=3Dsans-serif =
size=3D2>2004-01-30=20
09:41:27 CSI[0]:</FONT> <BR><FONT face=3Dsans-serif size=3D2>2079 I=20
csi_build_response.c 1 242</FONT> <BR><FONT face=3Dsans-serif =
size=3D2>ONC RPC:=20
st_send_packet(): Sending first response to client 10.49.20.35.</FONT>=20
<BR><BR><FONT face=3Dsans-serif size=3D2>2004-01-30 09:41:54 =
CSI[0]:</FONT>=20
<BR><FONT face=3Dsans-serif size=3D2>2085 N csi_client_proc.c 1 =
145</FONT> <BR><FONT=20
face=3Dsans-serif size=3D2>ONC RPC: csi_client_proc():=20
status:STATUS_NI_TIMEDOUT;</FONT> <BR><FONT face=3Dsans-serif =
size=3D2>Discarding=20
packet for client 10.49.20.35 with SSI identifier of 1.</FONT> =
<BR><BR><FONT=20
face=3Dsans-serif size=3D2>2004-01-30 09:41:54 ACSSA[0]:</FONT> =
<BR><FONT=20
face=3Dsans-serif size=3D2>1432 N sa_demux.c 1 273</FONT> =
<BR><FONT=20
face=3Dsans-serif size=3D2>Server System network interface =
timeout.</FONT>=20
<BR><BR><FONT face=3Dsans-serif size=3D2>2004-01-30 09:42:18 =
CSI[0]:</FONT>=20
<BR><FONT face=3Dsans-serif size=3D2>2085 N csi_client_proc.c 1 =
145</FONT> <BR><FONT=20
face=3Dsans-serif size=3D2>ONC RPC: csi_client_proc():=20
status:STATUS_NI_TIMEDOUT;</FONT> <BR><FONT face=3Dsans-serif =
size=3D2>Discarding=20
packet for client 10.49.20.35 with SSI identifier of 1.</FONT> =
<BR><BR><FONT=20
face=3Dsans-serif size=3D2>2004-01-30 09:42:18 ACSSA[0]:</FONT> =
<BR><FONT=20
face=3Dsans-serif size=3D2>1432 N sa_demux.c 1 273</FONT> =
<BR><FONT=20
face=3Dsans-serif size=3D2>Server System network interface =
timeout.</FONT>=20
<BR><BR><FONT face=3Dsans-serif size=3D2>Joe=20
Despres...........<BR><BR>email..........................jdespres AT csc DOT
com=
<BR>aim............................vincentdespres<BR><BR><BR>------------=
-------------------------------------------------------------------------=
---<BR>This=20
is a PRIVATE message. If you are not the intended recipient, please =
delete=20
without copying and kindly advise us by e-mail of the mistake in =
delivery. NOTE:=20
Regardless of content, this e-mail shall not operate to bind CSC to any =
order or=20
other contract unless pursuant to explicit written agreement or =
government=20
initiative expressly permitting the use of e-mail for such=20
purpose.<BR>-------------------------------------------------------------=
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