Veritas-bu

[Veritas-bu] RE: Netbackup 45 GUI processes no longer displayed

2004-02-02 09:15:41
Subject: [Veritas-bu] RE: Netbackup 45 GUI processes no longer displayed
From: paul.wilson AT gb.unisys DOT com (Wilson, Paul)
Date: Mon, 2 Feb 2004 08:15:41 -0600
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Hi,
    I am running Netbackup 4.5 on W2k and recently configured media servers
and shared drives. Following this configuration, mysteriously the netbackup
processes normally shown in activity monitor - processes tab are now no
longer displayed. Anyone able to offer an explanation/ possible resolution?
 
Best Regards
 
Paul Wilson



-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]On Behalf Of Smith, Kevin
Sent: 02 February 2004 09:18
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] RMAN Status 5 - Restores failing



All, 

We are consistently getting RMAN/Netbackup status 5's on restores for a
particular Oracle Instance on a particular host. This restore works
succssfully on another host. Server/Client is NBU4.5 FP3 [Patch 5] on
Solaris 8. The restore fails at random points normally after about 3/4 hrs
into the restore with various sizes of data recovered All > 100GB. We have
verbose BPTM logging on + the usual dbext logs ETC ETC setup. Incidentaly
the following error appears to occur just prior the restore failing:

09:30:59.100 [8433] <2> mpx_read_data: waited for empty buffer 122 times,
delayed 26303 times 
09:30:59.100 [8433] <2> send_brm_msg: MEDIA NOT READY 
09:30:59.100 [8433] <2> io_close: closing
/usr/openv/netbackup/db/media/tpreq/NBY059, from mpxrestore.c.2482 
09:30:59.104 [8433] <2> mpx_waiting_term: waiting for TERMINATE or another
START RESTORE 
09:30:59.610 [8433] <2> read_brm_msg: TERMINATE 
09:30:59.626 [8433] <4> mpx_read_backup: successfully restored 0 of 1
requests, read total of 76800 Kbytes at 79.921 Kbytes/sec

09:30:59.629 [8433] <2> read_backup_unmount_delay: waiting 180 seconds
before unmounting media after restore 
09:31:17.222 [6362] <2> write_bytes: [6356] writing 1073741824 data bytes,
input length was 1073741824, SAVE_BYTES = 0, file = /nvfbl057_1_1

09:31:42.269 [6356] <2> read_brm_msg: STOP RESTORE indprd_1074201518 

This is the point where our RMAN restores keep failing. 

Sun/Veritas have so far drawn a blank on this. Could it be HBA or switch
releated. The h/w is a V480R [NB Server] 2GB HBA, to 2GB x 16 switch into 6
X LTO-II FC drives in a L180.

Backups are fine. We have never had an issue with these. Also timeout values
are set to 3600 on both the client and server. 

Also, [Which may be related] Sun have mentioned that our TCP retransmission
rates are high from the server. Could this be a pointer in the right
direction?

Any help is really appreciated - This is driving us round the bend! 

      ---------------------------------------------------- 


        Kev Smith 
Unix Systems Administrator. 
Operational Support, IND Croydon. 

        E-Mail: kevin.m.smith AT siemens DOT com 
Tel:    020 8760 4849 
Mob:    07808 828595 
---------------------------------------------------- 

Siemens Business Services Ltd 


        This e-mail contains confidential information and is for the
exclusive use of the addressee/s. If you are not the addressee, then any
distribution, copying or use of this e-mail is prohibited. If received in
error, please advise the sender and delete it immediately. We accept no
liability for any loss or damage suffered by any person arising from use of
this e-mail.

Siemens Business Services 
Registered No: 1203466 England 
Registered Office: Siemens House, Olbury, Bracknell, Berkshire, RG12 8FZ 


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<DIV><SPAN class=651461214-02022004><FONT face=Arial color=#0000ff 
size=2>Hi,</FONT></SPAN></DIV>
<DIV><SPAN class=651461214-02022004><FONT face=Arial color=#0000ff 
size=2>&nbsp;&nbsp;&nbsp; I am running Netbackup 4.5 on W2k and recently 
configured media servers and shared drives. Following&nbsp;this configuration, 
mysteriously the netbackup processes normally shown in activity monitor - 
processes tab are now no longer displayed. Anyone able to offer an explanation/ 
possible resolution?</FONT></SPAN></DIV>
<DIV><SPAN class=651461214-02022004><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=651461214-02022004><FONT face=Arial color=#0000ff size=2>Best 
Regards</FONT></SPAN></DIV>
<DIV><SPAN class=651461214-02022004><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=651461214-02022004><FONT face=Arial color=#0000ff size=2>Paul 
Wilson<BR><BR></FONT></SPAN></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
  <DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma 
  size=2>-----Original Message-----<BR><B>From:</B> 
  veritas-bu-admin AT mailman.eng.auburn DOT edu 
  [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]<B>On Behalf Of 
</B>Smith, 
  Kevin<BR><B>Sent:</B> 02 February 2004 09:18<BR><B>To:</B> 
  veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> [Veritas-bu] RMAN 
Status 
  5 - Restores failing<BR><BR></FONT></DIV>
  <P><FONT face="Microsoft Sans Serif" size=2>All,</FONT> </P>
  <P><FONT face="Microsoft Sans Serif" size=2>We are consistently getting 
  RMAN/Netbackup status 5's on restores for a particular Oracle Instance on a 
  particular host. This restore works succssfully on another host. 
Server/Client 
  is NBU4.5 FP3 [Patch 5] on Solaris 8. The restore fails at random points 
  normally after about 3/4 hrs into the restore with various sizes of data 
  recovered All &gt; 100GB. We have verbose BPTM logging on + the usual dbext 
  logs ETC ETC setup. Incidentaly the following error appears to occur just 
  prior the restore failing:</FONT></P>
  <P><FONT face="Courier New" size=2>09:30:59.100 [8433] &lt;2&gt;<B> 
  mpx_read_data: waited for empty buffer 122 times, delayed 26303 
  times</B></FONT> <BR><FONT face="Courier New" size=2>09:30:59.100 [8433] 
  &lt;2&gt; send_brm_msg: MEDIA NOT READY</FONT> <BR><FONT face="Courier New" 
  size=2>09:30:59.100 [8433] &lt;2&gt; io_close: closing 
  /usr/openv/netbackup/db/media/tpreq/NBY059, from mpxrestore.c.2482</FONT> 
  <BR><FONT face="Courier New" size=2>09:30:59.104 [8433] &lt;2&gt; 
  mpx_waiting_term: waiting for TERMINATE or another START RESTORE</FONT> 
  <BR><FONT face="Courier New" size=2>09:30:59.610 [8433] &lt;2&gt; 
  read_brm_msg: TERMINATE</FONT> <BR><FONT face="Courier New" 
  size=2>09:30:59.626 [8433] &lt;4&gt; mpx_read_backup: successfully restored 0 
  of 1 requests, read total of 76800 Kbytes at 79.921 Kbytes/sec</FONT></P>
  <P><FONT face="Courier New" size=2>09:30:59.629 [8433] &lt;2&gt; 
  read_backup_unmount_delay: waiting 180 seconds before unmounting media after 
  restore</FONT> <BR><FONT face="Courier New" size=2>09:31:17.222 [6362] 
  &lt;2&gt; write_bytes: [6356] writing 1073741824 data bytes, input length was 
  1073741824, SAVE_BYTES = 0, file = /nvfbl057_1_1</FONT></P>
  <P><FONT face="Courier New" size=2>09:31:42.269 [6356] &lt;2&gt; 
read_brm_msg: 
  STOP RESTORE indprd_1074201518</FONT> </P>
  <P><FONT face="MS Sans Serif" size=2>This is the point where our RMAN 
restores 
  keep failing.</FONT> </P>
  <P><FONT face="Microsoft Sans Serif" size=2>Sun/Veritas have so far drawn a 
  blank on this. Could it be HBA or switch releated. The h/w is a V480R [NB 
  Server] 2GB HBA, to 2GB x 16 switch into 6 X LTO-II FC drives in a 
  L180.</FONT></P>
  <P><FONT face="Microsoft Sans Serif" size=2>Backups are fine. We have never 
  had an issue with these. Also timeout values are set to 3600 on both the 
  client and server. </FONT></P>
  <P><FONT face="Microsoft Sans Serif" size=2>Also, [Which may be related] Sun 
  have mentioned that our TCP retransmission rates are high from the server. 
  Could this be a pointer in the right direction?</FONT></P>
  <P><FONT face="Microsoft Sans Serif" size=2>Any help is really appreciated - 
  This is driving us round the bend!</FONT> </P>
  <P><B><FONT face=Verdana size=1>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
  ----------------------------------------------------</FONT></B> 
  <UL>
    <P><B><FONT face=Verdana size=1>Kev Smith</FONT></B> <BR><B><FONT 
    face=Verdana size=1>Unix Systems Administrator. </FONT></B><BR><B><FONT 
    face=Verdana size=1>Operational Support, IND Croydon.</FONT></B> </P>
    <P><B><FONT face=Verdana color=#0000ff size=1>E-Mail: 
    kevin.m.smith AT siemens DOT com</FONT></B> <BR><B><FONT face=Verdana 
color=#0000ff 
    size=1>Tel:&nbsp;&nbsp;&nbsp; 020 8760 4849</FONT></B> <BR><B><FONT 
    face=Verdana color=#0000ff size=1>Mob: &nbsp;&nbsp; 07808 828595</FONT></B> 
    <BR><B><FONT face=Verdana 
    size=1>----------------------------------------------------</FONT></B> 
  </P></UL>
  <P><U><B><FONT face=Verdana size=2>Siemens Business Services Ltd 
  </FONT></B></U>
  <UL>
    <P><FONT face=Verdana size=1>This e-mail contains confidential information 
    and is for the exclusive use of the addressee/s. If you are not the 
    addressee, then any distribution, copying or use of this e-mail is 
    prohibited. If received in error, please advise the sender and delete it 
    immediately. We accept no liability for any loss or damage suffered by any 
    person arising from use of this e-mail.</FONT></P></UL>
  <P><FONT face=Verdana size=1>Siemens Business Services</FONT> <BR><FONT 
  face=Verdana size=1>Registered No: 1203466 England</FONT> <BR><FONT 
  face=Verdana size=1>Registered Office: Siemens House, Olbury, Bracknell, 
  Berkshire, RG12 8FZ</FONT> </P></BLOCKQUOTE></BODY></HTML>

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