Had the same problems, here are the steps to fix...
If you cannot expire the tape using the bpexpdate command (In speaking with
Veritas they said there are known issues with this command not always
working), you need to do the following...
There are three databases where the media is known, so if there is an entry
in only one of the three, then the bpexpdate command won't work. Try
removing the media from the Media, Image and Volume database. It sounds
like you are having a problem similar to the one I had, and for me the
vmquery command below worked...
Media Database
Bpexpdate -ev mediaID -d 0 -justmedia -force
Image Database
Bpexpdate -ev mediaID -d 0 -justimage -force
Volume Database
Vmquery -deassignbyid <MEDIAID> <POOLNUMBER> <STATUS> Status is status of
the tape, 0 is FULL I believe...
What probably happened is this. You were running a backup to a tape, the
backup began successfully and it filled up the first tape. As NetBackup is
positioning or writing to the next tape, there was a failure and/or a
reattempt. The reattempt succeeded but now only the currently loaded tape
contains info for this backup job. Netbackup knows the images on the
previoulsy mounted tape are no longer valid, hence they aren't in the images
database, but a bpmedialist -mcontents will show image information on the
header of the tape. Also, a vmquery command shows the tape in the library,
and it now shows up as a full media in the available-media report. This
kind of sucks, because unless you manually expire it, it will just stay out
there until you manually move it back in. What I do in this situation is
verify there are no more other valid images on this tape that have yet to
expire. (Which this should be the case if you are valuting/offsiting
complete images). If there are not, I just manually expire this tape and
make it available to the library. According to Veritas, there are also some
known issues with NetBackup handling backup jobs that span tapes and
receives a failure (It doesn't know how to clean up the results properly).
One way to verify this, is set your activity monitor to hold a weeks worth
of info, and when you see a full media that doesn't have images on it, run a
vmquery command, see when it was last mounted, and then look in the activity
monitor and find the job description with that tape listed. See if there
was a failure/retry of any kind. I bet there was...
-----Original Message-----
From: Amie Markham-Tilburt [mailto:amarkham AT cdsinc DOT com]
Sent: Monday, November 17, 2003 8:31 AM
To: Donaldson, Mark
Cc: veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: RE: [Veritas-bu] Cannot deassign or expire tapes
I do run the command on the media server and I only have one media server
(my master and media server are the same server), I did try that option
anyway to see if it would make a difference but no luck. I get the same
message when I run bpmedialist -m <media_id> -h <media_server>
requested media id was not found in NB media database and/or MM volume
database
When I run available_media I can see the tape is seen as physically being in
the the tape library. Thanks for responding. Running Netbackup Datacenter
4.5 MP4 on Solaris 8.
----- Original Message -----
From: "Donaldson, Mark" <Mark.Donaldson AT experianems DOT com>
Date: Friday, November 14, 2003 7:09 pm
Subject: RE: [Veritas-bu] Cannot deassign or expire tapes
> If you have more than one media server, then the command must be
> run on the
> media server that wrote the tape or by using the "-h <mediasvr>"
> option.
> The media server for the tape can be gotten from the "bpmedialist -
> media"command.
>
> -M
>
> -----Original Message-----
> From: Amie Markham-Tilburt [mailto:amarkham AT cdsinc DOT com]
> Sent: Friday, November 14, 2003 5:23 PM
> To: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: [Veritas-bu] Cannot deassign or expire tapes
>
>
> Hi all,
>
> I have a handful of tapes assigned to a vault policy that I have
> physicallyin the tape library. I want to deassign them from the
> vault policy so I can
> use them in regular Netbackup policies. I tried to run the following:
>
> bpexpdate -d 0 -m <media_id>
>
> But it came back with the message "requested media id was not
> found in NB
> media database and/or MM volume database". So I searched and then
> found the
> vmquery -deassignbyid command:
>
> vmquery -deassignbyid <media_id> <pool_number> <status>
>
> I understand the syntax but when I do a vmquery -m <media_id>,
> there is no
> status listed for the handful of tapes. Other tapes show up with
> a status.
> The tapes are not frozen. I can't deassign the tapes. It comes
> back with
> the same message:
> "requested media id was not found in NB media database and/or MM
> volumedatabase".
>
>
> Help. Any advice is appreciated.
> Amie
>
> _______________________________________________
> Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>
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