[Veritas-bu] NDMP Drives disappear from Devices during backup

Yes, we've seen this and have a case open with VERITAS.  In fact, not all of 
our almost 30 NDMP drives act like this, and it is intermittent which ones do.  
We've upgraded to fp5 on both the client and the admin console, and still see 
it.

Very annoying...

Kelly

-----Original Message-----
From: John D Stephens [mailto:jstephens AT ti DOT com] 
Sent: Tuesday, October 21, 2003 1:02 PM
To: Veritas Mail-List
Cc: Randy Parker
Subject: [Veritas-bu] NDMP Drives disappear from Devices during backup
Importance: Low


Hello -

I just did a new installation of Netbackup Datacenter 4.5fp3 on a Solaris 9 Sun 
Ultra 60.  There is one M2500 robot with 4 LTO1 drives.  One drive is local to 
NBU, one drive is NDMP to a Netapp filer, and the other two drives are NDMP to 
the other Netapp. OnTap O/S is 6.4.2 and NDMP is set to version 4.

Everything is working.  The NDMP jobs load and finish normally. However, when 
the NDMP job is launched, the job detail says it is connecting, never says 
"connected".  After about 40 seconds, the media ID shows up in the Devices 
list, but after about 3 minutes, the drive disappears from the Devices list.  
It stays gone all during the job, then it shows back up when the job completes.

Has anyone seen tape devices go away during an NDMP backup, then re-appear when 
the job completes?  I installed the latest NDMP fp5 patches, but no fix.

Curious,

John

-- 
  +=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+
 + John D Stephens    ITS Design Systems   +
+ Texas Instruments  12500 TI BLVD, Dallas  +
 + jstephens AT ti DOT com     214-480-6229       +
  +=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+


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