Veritas-bu

[Veritas-bu] Netbackup Not Seeing My Tape Drive

2003-10-02 15:02:44
Subject: [Veritas-bu] Netbackup Not Seeing My Tape Drive
From: Mark.Donaldson AT experianems DOT com (Donaldson, Mark)
Date: Thu, 2 Oct 2003 13:02:44 -0600
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Hmm.  I use the "modload" command to get them loaded.
 
I'm working a very similar problem right now.  I had to add /kernel/drv/sg,
/kernel/drv/sg.conf, & /kernel/drv/sparev9/sg.  I'm still not right but I
changed my message to a variation on "out of memory".  I think my
/etc/system values are too small for the sg driver to load up.
 
-M

-----Original Message-----
From: Pete Akre [mailto:PAkre AT JNI DOT com]
Sent: Thursday, October 02, 2003 12:50 PM
To: 'Donaldson, Mark'; 'David Chan'; 'Teklu, Daniel';
'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: RE: [Veritas-bu] Netbackup Not Seeing My Tape Drive


They do not show with the modinfo command. But if I try to load them with
"add_drv" it tells me it is already loaded. What do you make of this?
 
Peter Akre

-----Original Message-----
From: Donaldson, Mark [mailto:Mark.Donaldson AT experianems DOT com]
Sent: Thursday, October 02, 2003 11:39 AM
To: Pete Akre; Donaldson, Mark; 'David Chan'; 'Teklu, Daniel';
'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: RE: [Veritas-bu] Netbackup Not Seeing My Tape Drive


If you do a "modinfo" command, do you have both st & sg driver loaded?
-M
 
$ modinfo | awk '$6~/^s[gt]$/'

126 785ad906  12544  33   1  st (SCSI tape Driver 1.215)
262 783885d0   302d 253   1  sg (SCSA Generic Revision: 3.4d)

-M
 

-----Original Message-----
From: Pete Akre [mailto:PAkre AT JNI DOT com]
Sent: Thursday, October 02, 2003 12:19 PM
To: 'Donaldson, Mark'; 'David Chan'; 'Teklu, Daniel';
'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: RE: [Veritas-bu] Netbackup Not Seeing My Tape Drive


I have used them and they appear to work correctly on the OS level, just not
with NetBackup. I can read, write, rewind and erase the tape.
 
Peter Akre

-----Original Message-----
From: Donaldson, Mark [mailto:Mark.Donaldson AT experianems DOT com]
Sent: Thursday, October 02, 2003 10:52 AM
To: Pete Akre; 'David Chan'; 'Teklu, Daniel';
'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: RE: [Veritas-bu] Netbackup Not Seeing My Tape Drive


You say all your rmt devices are there, have you tried using them? 
 
Try this:
 
for tp in `ls /dev/rmt/?`
do
  echo "Drive: $tp"
  sudo mt -f $tp status
done

...and see if get valid output for each rmt device.
-M

-----Original Message-----
From: Pete Akre [mailto:PAkre AT JNI DOT com]
Sent: Thursday, October 02, 2003 11:23 AM
To: 'David Chan'; 'Teklu, Daniel'; 'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: RE: [Veritas-bu] Netbackup Not Seeing My Tape Drive


No luck, Thanks though.
 
Peter Akre

-----Original Message-----
From: David Chan [mailto:david AT softsource.com DOT sg]
Sent: Wednesday, October 01, 2003 6:17 PM
To: Pete Akre; 'Teklu, Daniel'; 'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: RE: [Veritas-bu] Netbackup Not Seeing My Tape Drive



Try this. 
Not too sure about 4.5, but this is what needs to be done in 3.4.x 

Look for this file called sg.build in your VolMgr folder.. 
run it and it will create st.conf, sg.conf, sg.links and some other which I
have forgotten. 
Then copy all these to your /kernel/drv folder and reboot -- -r 
After the system comes up, run sgscan again. 

David 


-----Original Message----- 
From: Pete Akre [ mailto:PAkre AT JNI DOT com <mailto:PAkre AT JNI DOT com> ] 
Sent: Thursday, October 02, 2003 4:07 AM 
To: 'Teklu, Daniel'; 'veritas-bu AT mailman.eng.auburn DOT edu' 
Subject: RE: [Veritas-bu] Netbackup Not Seeing My Tape Drive 


Thanks, I just tried this and still am not seeing the drive with "sgscan". 
This thing is really frustrating me. 

Pete Akre 

-----Original Message----- 
From: Teklu, Daniel [ mailto:daniel.teklu AT thomson DOT com
<mailto:daniel.teklu AT thomson DOT com> ] 
Sent: Wednesday, October 01, 2003 1:01 PM 
To: Pete Akre; 'veritas-bu AT mailman.eng.auburn DOT edu' 
Subject: RE: [Veritas-bu] Netbackup Not Seeing My Tape Drive 


You will have to re-install the sg devices and drivers: 

- rm /dev/rmt/* 
- rm /dev/sg/* 
- rm /kernel/drv/sg 
- rm /kernel/drv/sg.conf 
- rem_drv sg 
- drvconfig; tapes 
- /usr/openv/volmgr/bin/driver/sg.install 

The same thing happened to me installing a new L9 on a Solaris 8 box, and 
the above steps fixed it. 

-Daniel 



-----Original Message----- 
From: Pete Akre [ mailto:PAkre AT jni DOT com <mailto:PAkre AT jni DOT com> ] 
Sent: Wednesday, October 01, 2003 3:38 PM 
To: 'veritas-bu AT mailman.eng.auburn DOT edu' 
Subject: [Veritas-bu] Netbackup Not Seeing My Tape Drive 


I am running NetBackup 4.5 on a Solaris 8 box, but it will not see the IBM 
Ultrium2 tape drive in the STK L700 (this is the only one I am connected 
to). The Solaris box sees it and has the correct entries in "/dev/rmt". But 
when I do an "sgscan" or try to have NetBackup discover the drive from the 
gui it will not see it. 

Sorry if this is an ignorant question, but i'm under a time crunch and am 
new to some of these concepts. 

Thanks 

Pete Akre 
_______________________________________________ 
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu 
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
<http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu>  
_______________________________________________ 
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu 
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<http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu>  


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<DIV><SPAN class=878565718-02102003><FONT face=Arial color=#0000ff 
size=2>Hmm.&nbsp; I use the "modload" command to get them 
loaded.</FONT></SPAN></DIV>
<DIV><SPAN class=878565718-02102003><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=878565718-02102003><FONT face=Arial color=#0000ff size=2>I'm 
working a very similar problem right now.&nbsp; I had to add /kernel/drv/sg, 
/kernel/drv/sg.conf, &amp; /kernel/drv/sparev9/sg.&nbsp; I'm still not right 
but 
I changed my message to a variation on "out of memory".&nbsp; I think my 
/etc/system values are too small for the sg driver to load 
up.</FONT></SPAN></DIV>
<DIV><SPAN class=878565718-02102003><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=878565718-02102003><FONT face=Arial color=#0000ff 
size=2>-M</FONT></SPAN></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
  <DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma 
  size=2>-----Original Message-----<BR><B>From:</B> Pete Akre 
  [mailto:PAkre AT JNI DOT com]<BR><B>Sent:</B> Thursday, October 02, 2003 
12:50 
  PM<BR><B>To:</B> 'Donaldson, Mark'; 'David Chan'; 'Teklu, Daniel'; 
  'veritas-bu AT mailman.eng.auburn DOT edu'<BR><B>Subject:</B> RE: 
[Veritas-bu] 
  Netbackup Not Seeing My Tape Drive<BR><BR></FONT></DIV>
  <DIV><SPAN class=846434818-02102003><FONT face=Arial color=#0000ff 
size=2>They 
  do not show with the modinfo command. But if I try to load them with 
"add_drv" 
  it tells me it is already loaded. What do you make of 
this?</FONT></SPAN></DIV>
  <DIV><SPAN class=846434818-02102003><FONT face=Arial color=#0000ff 
  size=2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=846434818-02102003><FONT face=Arial color=#0000ff 
  size=2>Peter Akre</FONT></SPAN></DIV>
  <BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
    <DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma 
    size=2>-----Original Message-----<BR><B>From:</B> Donaldson, Mark 
    [mailto:Mark.Donaldson AT experianems DOT com]<BR><B>Sent:</B> Thursday, 
October 
    02, 2003 11:39 AM<BR><B>To:</B> Pete Akre; Donaldson, Mark; 'David Chan'; 
    'Teklu, Daniel'; 'veritas-bu AT mailman.eng.auburn DOT 
edu'<BR><B>Subject:</B> RE: 
    [Veritas-bu] Netbackup Not Seeing My Tape Drive<BR><BR></FONT></DIV>
    <DIV><SPAN class=404523518-02102003><FONT face=Arial color=#0000ff 
size=2>If 
    you do a "modinfo" command, do you have both st &amp; sg driver 
    loaded?</FONT></SPAN></DIV>
    <DIV><SPAN class=404523518-02102003><FONT face=Arial color=#0000ff 
    size=2>-M</FONT></SPAN></DIV>
    <DIV><SPAN class=404523518-02102003><FONT face=Arial color=#0000ff 
    size=2></FONT></SPAN>&nbsp;</DIV>
    <DIV><SPAN class=404523518-02102003><FONT face=Arial color=#0000ff size=2>$ 
    modinfo | awk '$6~/^s[gt]$/'</FONT></SPAN></DIV>
    <DIV><SPAN class=404523518-02102003><FONT face=Arial color=#0000ff 
    size=2><BR>126 785ad906&nbsp; 12544&nbsp; 33&nbsp;&nbsp; 1&nbsp; st (SCSI 
    tape Driver 1.215)<BR>262 783885d0&nbsp;&nbsp; 302d 253&nbsp;&nbsp; 1&nbsp; 
    sg (SCSA Generic Revision: 3.4d)<BR></DIV></FONT></SPAN>
    <DIV><SPAN class=404523518-02102003><FONT face=Arial color=#0000ff 
    size=2>-M</FONT></SPAN></DIV>
    <DIV><SPAN class=404523518-02102003><FONT face=Arial color=#0000ff 
    size=2>&nbsp;</DIV></FONT></SPAN>
    <BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
      <DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma 
      size=2>-----Original Message-----<BR><B>From:</B> Pete Akre 
      [mailto:PAkre AT JNI DOT com]<BR><B>Sent:</B> Thursday, October 02, 2003 
12:19 
      PM<BR><B>To:</B> 'Donaldson, Mark'; 'David Chan'; 'Teklu, Daniel'; 
      'veritas-bu AT mailman.eng.auburn DOT edu'<BR><B>Subject:</B> RE: 
[Veritas-bu] 
      Netbackup Not Seeing My Tape Drive<BR><BR></FONT></DIV>
      <DIV><SPAN class=698381618-02102003><FONT face=Arial color=#0000ff 
      size=2>I have used them and they appear to work correctly on the OS 
level, 
      just not with NetBackup. I can read, write, rewind and erase the 
      tape.</FONT></SPAN></DIV>
      <DIV><SPAN class=698381618-02102003><FONT face=Arial color=#0000ff 
      size=2></FONT></SPAN>&nbsp;</DIV>
      <DIV><SPAN class=698381618-02102003><FONT face=Arial color=#0000ff 
      size=2>Peter Akre</FONT></SPAN></DIV>
      <BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
        <DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma 
        size=2>-----Original Message-----<BR><B>From:</B> Donaldson, Mark 
        [mailto:Mark.Donaldson AT experianems DOT com]<BR><B>Sent:</B> 
Thursday, 
        October 02, 2003 10:52 AM<BR><B>To:</B> Pete Akre; 'David Chan'; 
'Teklu, 
        Daniel'; 'veritas-bu AT mailman.eng.auburn DOT edu'<BR><B>Subject:</B> 
RE: 
        [Veritas-bu] Netbackup Not Seeing My Tape Drive<BR><BR></FONT></DIV>
        <DIV><SPAN class=280445017-02102003><FONT face=Arial color=#0000ff 
        size=2>You say all your rmt devices are there, have you tried using 
        them? </FONT></SPAN></DIV>
        <DIV><SPAN class=280445017-02102003><FONT face=Arial color=#0000ff 
        size=2></FONT></SPAN>&nbsp;</DIV>
        <DIV><SPAN class=280445017-02102003><FONT face=Arial color=#0000ff 
        size=2>Try this:</FONT></SPAN></DIV>
        <DIV><SPAN class=280445017-02102003><FONT face=Arial color=#0000ff 
        size=2></FONT></SPAN>&nbsp;</DIV>
        <DIV><SPAN class=280445017-02102003><FONT face=Arial color=#0000ff 
        size=2>for tp in `ls /dev/rmt/?`<BR>do<BR>&nbsp; echo "Drive: 
        $tp"<BR>&nbsp; sudo mt -f $tp status<BR>done<BR></FONT></SPAN></DIV>
        <DIV><SPAN class=280445017-02102003><FONT face=Arial color=#0000ff 
        size=2>...and see if get valid output for each rmt 
        device.</FONT></SPAN></DIV>
        <DIV><SPAN class=280445017-02102003><FONT face=Arial color=#0000ff 
        size=2>-M</DIV></FONT></SPAN>
        <BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
          <DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma 
          size=2>-----Original Message-----<BR><B>From:</B> Pete Akre 
          [mailto:PAkre AT JNI DOT com]<BR><B>Sent:</B> Thursday, October 02, 
2003 
          11:23 AM<BR><B>To:</B> 'David Chan'; 'Teklu, Daniel'; 
          'veritas-bu AT mailman.eng.auburn DOT edu'<BR><B>Subject:</B> RE: 
          [Veritas-bu] Netbackup Not Seeing My Tape Drive<BR><BR></FONT></DIV>
          <DIV><SPAN class=617372217-02102003><FONT face=Arial color=#0000ff 
          size=2>No luck, Thanks though.</FONT></SPAN></DIV>
          <DIV><SPAN class=617372217-02102003><FONT face=Arial color=#0000ff 
          size=2></FONT></SPAN>&nbsp;</DIV>
          <DIV><SPAN class=617372217-02102003><FONT face=Arial color=#0000ff 
          size=2>Peter Akre</FONT></SPAN></DIV>
          <BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
            <DIV class=OutlookMessageHeader dir=ltr align=left><FONT 
face=Tahoma 
            size=2>-----Original Message-----<BR><B>From:</B> David Chan 
            [mailto:david AT softsource.com DOT sg]<BR><B>Sent:</B> Wednesday, 
October 
            01, 2003 6:17 PM<BR><B>To:</B> Pete Akre; 'Teklu, Daniel'; 
            'veritas-bu AT mailman.eng.auburn DOT edu'<BR><B>Subject:</B> RE: 
            [Veritas-bu] Netbackup Not Seeing My Tape Drive<BR><BR></FONT></DIV>
            <P><FONT size=2>Try this.</FONT> <BR><FONT size=2>Not too sure 
about 
            4.5, but this is what needs to be done in 3.4.x</FONT> </P>
            <P><FONT size=2>Look for this file called sg.build in your VolMgr 
            folder..</FONT> <BR><FONT size=2>run it and it will create st.conf, 
            sg.conf, sg.links and some other which I have forgotten.</FONT> 
            <BR><FONT size=2>Then copy all these to your /kernel/drv folder and 
            reboot -- -r</FONT> <BR><FONT size=2>After the system comes up, run 
            sgscan again.</FONT> </P>
            <P><FONT size=2>David</FONT> </P><BR>
            <P><FONT size=2>-----Original Message-----</FONT> <BR><FONT 
            size=2>From: Pete Akre [<A 
            href="mailto:PAkre AT JNI DOT com">mailto:PAkre AT JNI DOT 
com</A>]</FONT> 
            <BR><FONT size=2>Sent: Thursday, October 02, 2003 4:07 AM</FONT> 
            <BR><FONT size=2>To: 'Teklu, Daniel'; 
            'veritas-bu AT mailman.eng.auburn DOT edu'</FONT> <BR><FONT 
size=2>Subject: 
            RE: [Veritas-bu] Netbackup Not Seeing My Tape Drive</FONT> </P><BR>
            <P><FONT size=2>Thanks, I just tried this and still am not seeing 
            the drive with "sgscan".</FONT> <BR><FONT size=2>This thing is 
            really frustrating me.</FONT> </P>
            <P><FONT size=2>Pete Akre</FONT> </P>
            <P><FONT size=2>-----Original Message-----</FONT> <BR><FONT 
            size=2>From: Teklu, Daniel [<A 
            href="mailto:daniel.teklu AT thomson DOT com">mailto:daniel.teklu 
AT thomson DOT com</A>]</FONT> 
            <BR><FONT size=2>Sent: Wednesday, October 01, 2003 1:01 PM</FONT> 
            <BR><FONT size=2>To: Pete Akre; 
            'veritas-bu AT mailman.eng.auburn DOT edu'</FONT> <BR><FONT 
size=2>Subject: 
            RE: [Veritas-bu] Netbackup Not Seeing My Tape Drive</FONT> </P><BR>
            <P><FONT size=2>You will have to re-install the sg devices and 
            drivers:</FONT> </P>
            <P><FONT size=2>- rm /dev/rmt/*</FONT> <BR><FONT size=2>- rm 
            /dev/sg/*</FONT> <BR><FONT size=2>- rm /kernel/drv/sg</FONT> 
            <BR><FONT size=2>- rm /kernel/drv/sg.conf</FONT> <BR><FONT size=2>- 
            rem_drv sg</FONT> <BR><FONT size=2>- drvconfig; tapes</FONT> 
            <BR><FONT size=2>- /usr/openv/volmgr/bin/driver/sg.install</FONT> 
            </P>
            <P><FONT size=2>The same thing happened to me installing a new L9 
on 
            a Solaris 8 box, and</FONT> <BR><FONT size=2>the above steps fixed 
            it.</FONT> </P>
            <P><FONT size=2>-Daniel</FONT> </P><BR><BR>
            <P><FONT size=2>-----Original Message-----</FONT> <BR><FONT 
            size=2>From: Pete Akre [<A 
            href="mailto:PAkre AT jni DOT com">mailto:PAkre AT jni DOT com</A>] 
            </FONT><BR><FONT size=2>Sent: Wednesday, October 01, 2003 3:38 
            PM</FONT> <BR><FONT size=2>To: 
            'veritas-bu AT mailman.eng.auburn DOT edu'</FONT> <BR><FONT 
size=2>Subject: 
            [Veritas-bu] Netbackup Not Seeing My Tape Drive</FONT> </P><BR>
            <P><FONT size=2>I am running NetBackup 4.5 on a Solaris 8 box, but 
            it will not see the IBM</FONT> <BR><FONT size=2>Ultrium2 tape drive 
            in the STK L700 (this is the only one I am connected</FONT> 
            <BR><FONT size=2>to). The Solaris box sees it and has the correct 
            entries in "/dev/rmt". But</FONT> <BR><FONT size=2>when I do an 
            "sgscan" or try to have NetBackup discover the drive from 
the</FONT> 
            <BR><FONT size=2>gui it will not see it.</FONT> </P>
            <P><FONT size=2>Sorry if this is an ignorant question, but i'm 
under 
            a time crunch and am</FONT> <BR><FONT size=2>new to some of these 
            concepts.</FONT> </P>
            <P><FONT size=2>Thanks</FONT> </P>
            <P><FONT size=2>Pete Akre</FONT> <BR><FONT 
            size=2>_______________________________________________</FONT> 
            <BR><FONT size=2>Veritas-bu maillist&nbsp; -&nbsp; 
            Veritas-bu AT mailman.eng.auburn DOT edu</FONT> <BR><FONT size=2><A 
            href="http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu"; 
            
target=_blank>http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu</A></FONT>
 
            <BR><FONT 
            size=2>_______________________________________________</FONT> 
            <BR><FONT size=2>Veritas-bu maillist&nbsp; -&nbsp; 
            Veritas-bu AT mailman.eng.auburn DOT edu</FONT> <BR><FONT size=2><A 
            href="http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu"; 
            
target=_blank>http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu</A></FONT>
 
            
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