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[Veritas-bu] Exchange 2K Information Store Backup Issues

2003-09-25 16:19:06
Subject: [Veritas-bu] Exchange 2K Information Store Backup Issues
From: DKatauskas AT nst-inc DOT com (Daryl Katauskas)
Date: Thu, 25 Sep 2003 15:19:06 -0500 
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Greetings All:
=20
We've recently been experiencing some very strange errors when trying to
(manual or scheduled) backup or MS Exchange 2000 server.  (Previously,
we had no issues running a database level backup).
=20
Whenever we try to initiate a full Information Store (Database) level
backup of our Exchange Server we see the following bpbrm errors:
=20
9/25/2003 2:43:18 PM - Error bpbrm(pid=3D2128) from client nstexchange1:
ERR - failure reading file: Microsoft Information Store:\First Storage
Group\Mailbox Store (NSTEXCHANGE1) (BEDS 0xFFFFFEA9: 0xa000fea9
(2684419753)
9/25/2003 2:43:18 PM - Error bpbrm(pid=3D2128) from client nstexchange1: )
9/25/2003 2:43:18 PM - Error bpbrm(pid=3D2128) from client nstexchange1:
ERR - failure reading file: Microsoft Information Store:\First Storage
Group\Public Folder Store (NSTEXCHANGE1) (BEDS 0xFFFFFEA9: 0xa000fea9
(2684419753)
9/25/2003 2:43:18 PM - Error bpbrm(pid=3D2128) from client nstexchange1: )
9/25/2003 2:43:18 PM - Error bpbrm(pid=3D2128) from client nstexchange1:
ERR - failure reading file: Microsoft Information Store:\First Storage
Group\Log files (BEDS 0xFFFFFEA9: 0xa000fea9 (2684419753)
9/25/2003 2:43:18 PM - Error bpbrm(pid=3D2128) from client nstexchange1: )
=20
Strangely enough, we are able to successfully perform Mailbox level
backups of the same server!
=20
We are running NBU v4.5 FP4 on both the Master/Media (Same Server) and
the Exchange Client as well.  We are running NBU on WIN2K server running
SP4.=20
=20
If anyone has seen similar issues or has any suggestions with how to fix
this problem, your input would be greatly appreciated.
=20
Thanks in advance,
=20
Daryl Katauskas
Senior Systems Engineer, Storage Solutions
Network System Technologies, Inc.
=20
Office:  630.281.7041
Fax:     630.904.9601
=20
email:  dkatauskas AT nst-inc DOT com
=20
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<div class=3DSection1>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'>Greetings All:<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'>We&#8217;ve recently been experiencing some very strange
errors when trying to (manual or scheduled) backup or MS Exchange 2000
server.<span style=3D'mso-spacerun:yes'>&nbsp; </span>(Previously, we had n=
o
issues running a database level backup).<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'>Whenever we try to initiate a full Information Store
(Database) level backup of our Exchange Server we see the following <span
class=3DSpellE>bpbrm</span> errors:<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><st1:date Month=3D"9" Day=3D"25" Year=3D"2003"><font s=
ize=3D2
 face=3DArial><span style=3D'font-size:10.0pt;font-family:Arial'>9/25/2003<=
/span></font></st1:date><font
size=3D2 face=3DArial><span style=3D'font-size:10.0pt;font-family:Arial'> <=
/span></font><st1:time
Hour=3D"14" Minute=3D"43"><font size=3D2 face=3DArial><span style=3D'font-s=
ize:10.0pt;
 font-family:Arial'>2:43:18 PM</span></font></st1:time><font size=3D2 face=3D=
Arial><span
style=3D'font-size:10.0pt;font-family:Arial'> - Error <span class=3DSpellE>=
<span
class=3DGramE>bpbrm</span></span><span class=3DGramE>(</span><span class=3D=
SpellE>pid</span>=3D2128)
from client nstexchange1: ERR - failure reading file: Microsoft Information
Store:\First Storage Group\Mailbox Store (NSTEXCHANGE1) (BEDS 0xFFFFFEA9:
0xa000fea9 (2684419753)<o:p></o:p></span></font></p>

<p class=3DMsoNormal><st1:date Month=3D"9" Day=3D"25" Year=3D"2003"><font s=
ize=3D2
 face=3DArial><span style=3D'font-size:10.0pt;font-family:Arial'>9/25/2003<=
/span></font></st1:date><font
size=3D2 face=3DArial><span style=3D'font-size:10.0pt;font-family:Arial'> <=
/span></font><st1:time
Hour=3D"14" Minute=3D"43"><font size=3D2 face=3DArial><span style=3D'font-s=
ize:10.0pt;
 font-family:Arial'>2:43:18 PM</span></font></st1:time><font size=3D2 face=3D=
Arial><span
style=3D'font-size:10.0pt;font-family:Arial'> - Error <span class=3DSpellE>=
<span
class=3DGramE>bpbrm</span></span><span class=3DGramE>(</span><span class=3D=
SpellE>pid</span>=3D2128)
from client nstexchange1: )<o:p></o:p></span></font></p>

<p class=3DMsoNormal><st1:date Month=3D"9" Day=3D"25" Year=3D"2003"><font s=
ize=3D2
 face=3DArial><span style=3D'font-size:10.0pt;font-family:Arial'>9/25/2003<=
/span></font></st1:date><font
size=3D2 face=3DArial><span style=3D'font-size:10.0pt;font-family:Arial'> <=
/span></font><st1:time
Hour=3D"14" Minute=3D"43"><font size=3D2 face=3DArial><span style=3D'font-s=
ize:10.0pt;
 font-family:Arial'>2:43:18 PM</span></font></st1:time><font size=3D2 face=3D=
Arial><span
style=3D'font-size:10.0pt;font-family:Arial'> - Error <span class=3DSpellE>=
<span
class=3DGramE>bpbrm</span></span><span class=3DGramE>(</span><span class=3D=
SpellE>pid</span>=3D2128)
from client nstexchange1: ERR - failure reading file: Microsoft Information
Store:\First Storage Group\Public Folder Store (NSTEXCHANGE1) (BEDS 0xFFFFF=
EA9:
0xa000fea9 (2684419753)<o:p></o:p></span></font></p>

<p class=3DMsoNormal><st1:date Month=3D"9" Day=3D"25" Year=3D"2003"><font s=
ize=3D2
 face=3DArial><span style=3D'font-size:10.0pt;font-family:Arial'>9/25/2003<=
/span></font></st1:date><font
size=3D2 face=3DArial><span style=3D'font-size:10.0pt;font-family:Arial'> <=
/span></font><st1:time
Hour=3D"14" Minute=3D"43"><font size=3D2 face=3DArial><span style=3D'font-s=
ize:10.0pt;
 font-family:Arial'>2:43:18 PM</span></font></st1:time><font size=3D2 face=3D=
Arial><span
style=3D'font-size:10.0pt;font-family:Arial'> - Error <span class=3DSpellE>=
<span
class=3DGramE>bpbrm</span></span><span class=3DGramE>(</span><span class=3D=
SpellE>pid</span>=3D2128)
from client nstexchange1: )<o:p></o:p></span></font></p>

<p class=3DMsoNormal><st1:date Month=3D"9" Day=3D"25" Year=3D"2003"><font s=
ize=3D2
 face=3DArial><span style=3D'font-size:10.0pt;font-family:Arial'>9/25/2003<=
/span></font></st1:date><font
size=3D2 face=3DArial><span style=3D'font-size:10.0pt;font-family:Arial'> <=
/span></font><st1:time
Hour=3D"14" Minute=3D"43"><font size=3D2 face=3DArial><span style=3D'font-s=
ize:10.0pt;
 font-family:Arial'>2:43:18 PM</span></font></st1:time><font size=3D2 face=3D=
Arial><span
style=3D'font-size:10.0pt;font-family:Arial'> - Error <span class=3DSpellE>=
<span
class=3DGramE>bpbrm</span></span><span class=3DGramE>(</span><span class=3D=
SpellE>pid</span>=3D2128)
from client nstexchange1: ERR - failure reading file: Microsoft Information
Store:\First Storage Group\Log files (BEDS 0xFFFFFEA9: 0xa000fea9 (26844197=
53)<o:p></o:p></span></font></p>

<p class=3DMsoNormal><st1:date Month=3D"9" Day=3D"25" Year=3D"2003"><font s=
ize=3D2
 face=3DArial><span style=3D'font-size:10.0pt;font-family:Arial'>9/25/2003<=
/span></font></st1:date><font
size=3D2 face=3DArial><span style=3D'font-size:10.0pt;font-family:Arial'> <=
/span></font><st1:time
Hour=3D"14" Minute=3D"43"><font size=3D2 face=3DArial><span style=3D'font-s=
ize:10.0pt;
 font-family:Arial'>2:43:18 PM</span></font></st1:time><font size=3D2 face=3D=
Arial><span
style=3D'font-size:10.0pt;font-family:Arial'> - Error <span class=3DSpellE>=
<span
class=3DGramE>bpbrm</span></span><span class=3DGramE>(</span><span class=3D=
SpellE>pid</span>=3D2128)
from client nstexchange1: )<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'>Strangely enough, we are able to successfully perform
Mailbox level backups of the same server!<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'>We are running NBU v4.5 FP4 on both the Master/Media (Sa=
me
Server) and the Exchange Client as well.<span style=3D'mso-spacerun:yes'>&n=
bsp;
</span>We are running NBU on WIN2K server running SP4. <o:p></o:p></span></=
font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'>If anyone has seen similar issues or has any suggestions
with how to fix this problem, your input would be greatly appreciated.<o:p>=
</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'>Thanks in advance,<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoAutoSig><font size=3D2 face=3DArial><span style=3D'font-size:=
10.0pt;
font-family:Arial;mso-no-proof:yes'>Daryl Katauskas<o:p></o:p></span></font=
></p>

<p class=3DMsoAutoSig><font size=3D2 face=3DArial><span style=3D'font-size:=
10.0pt;
font-family:Arial;mso-no-proof:yes'>Senior Systems Engineer, Storage Soluti=
ons<o:p></o:p></span></font></p>

<p class=3DMsoAutoSig><font size=3D2 face=3DArial><span style=3D'font-size:=
10.0pt;
font-family:Arial;mso-no-proof:yes'>Network System Technologies, Inc.<o:p><=
/o:p></span></font></p>

<p class=3DMsoAutoSig><font size=3D2 face=3DArial><span style=3D'font-size:=
10.0pt;
font-family:Arial;mso-no-proof:yes'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoAutoSig><font size=3D2 face=3DArial><span style=3D'font-size:=
10.0pt;
font-family:Arial;mso-no-proof:yes'>Office:<span
style=3D'mso-spacerun:yes'>&nbsp; </span>630.281.7041<o:p></o:p></span></fo=
nt></p>

<p class=3DMsoAutoSig><font size=3D2 face=3DArial><span style=3D'font-size:=
10.0pt;
font-family:Arial;mso-no-proof:yes'>Fax:<span
style=3D'mso-spacerun:yes'>&nbsp;&nbsp;&nbsp;&nbsp; </span>630.904.9601<o:p=
></o:p></span></font></p>

<p class=3DMsoAutoSig><font size=3D2 face=3DArial><span style=3D'font-size:=
10.0pt;
font-family:Arial;mso-no-proof:yes'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoAutoSig><font size=3D2 face=3DArial><span style=3D'font-size:=
10.0pt;
font-family:Arial;mso-no-proof:yes'>email:<span style=3D'mso-spacerun:yes'>=
&nbsp;
</span>dkatauskas AT nst-inc DOT com<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span style=3D=
'font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

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