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In regards to the NIC settings on the team pairs, make sure the internal
heartbeat setting is disabled.
-----Original Message-----
From: Pearce, Andrew W. [mailto:apearce AT kforce DOT com]
Sent: Thursday, September 18, 2003 1:52 PM
To: 'Register, Joe'; 'ida3248b AT post.cybercity DOT dk'; williams.k.1 AT pg
DOT com;
veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Status Code 13
I've seen a lot 13's with HP/Compaq nics using HP/Compaq drivers with
HP/Compaq adapter teaming - both windows and linux (adapter bonding). If
you run this configuration on your master or media servers, try Intel
drivers (most of their nics are just rebranded Intel's) and either break the
team or use the Intel teaming. Clients seem to work fine either way.
Also have your network team check for FCS errors on the switches.
That's what did the trick for me.
Andrew
_____
From: Register, Joe [mailto:jregister AT citistreetonline DOT com]
Sent: Thursday, September 18, 2003 2:13 PM
To: 'ida3248b AT post.cybercity DOT dk'; williams.k.1 AT pg DOT com;
veritas-bu AT mailman.eng.auburn DOT edu
I just fixed my 13 error.
The nic was at 100 full the switch was at 100 full. The driver was at latest
HP levels.
I simply did this. Moved the lan cable to the second nic, set up that nic
exactly like the other one and it fixed my problem. Even though the unused
nic was disabled when I was using the other one, microsoft must see them?
Try changing nics. Worked for me.
-----Original Message-----
From: ida3248b AT post.cybercity DOT dk [ mailto:ida3248b AT post.cybercity DOT
dk
<mailto:ida3248b AT post.cybercity DOT dk> ]
Sent: Thursday, September 18, 2003 1:44 PM
To: williams.k.1 AT pg DOT com; veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] Status Code 13
Hello Kris
Check the netcard setting/configuration the client and the net switch is
connected to, a lot of our status codes 13, have been caused by different
setting and/or auto-negation.
The rule of thumb in our backup group is that auto-negation is bad.
Are you backup running through a fire-wall, if it is it could be time-out in
the fire-wall that's creating this error.
Regards
Michael
On Thu, 18 Sep 2003 11:06:20 -0400, williams.k.1 wrote
> I have a windows 2000 Client backing up to a NT 4 master server. As
> soon as the job starts, it fails with a code 13.
>
> Here is the bperror output:
>
> 09/18/2003 10:55:25 BDC-NBM013 bdc-uss009 added backup job for
> client bdc-uss009, class nb014-nt-gen, schedule
> d_2w_i_retry part 0 to NetBackup scheduler work queue
>
> 09/18/2003 10:55:26 BDC-NBM013 bdc-uss009 started backup job for client
> bdc-uss009, class nb014-nt-gen, schedule
> d_2w_i_retry on storage unit bdc-nb014_dlt
> 09/18/2003 10:55:27 BDC-NBM013 bdc-uss009 client bdc-uss009
> handling path ALL_LOCAL_DRIVES
> 09/18/2003 10:55:27 BDC-NBM013 bdc-uss009 client bdc-uss009
> handling path /HKEY_USERS
> 09/18/2003 10:55:27 BDC-NBM013 bdc-uss009 client bdc-uss009
> handling path /HKEY_CURRENT_USER
> 09/18/2003 10:55:27 BDC-NBM013 bdc-uss009 client bdc-uss009
> handling path /HKEY_LOCAL_MACHINE
> 09/18/2003 10:55:27 BDC-NBM013 bdc-uss009 client bdc-uss009
> handling path /HKEY_CLASSES_ROOT
> 09/18/2003 10:55:37 bdc-nb014 bdc-uss009 socket read failed,
> Connection reset by peer. (10054)
> 09/18/2003 10:55:38 bdc-nb014 bdc-uss009 unable to perform read
> from client socket, connection may have been broken
> 09/18/2003 10:55:38 bdc-nb014 bdc-uss009 could not send server
> status message
> 09/18/2003 10:55:39 bdc-nb014 bdc-uss009 CLIENT bdc-uss009 CLASS
> nb014-nt-gen SCHED d_2w_i_retry EXIT STATUS 13
> (file read failed)
> 09/18/2003 10:55:39 bdc-nb014 bdc-uss009 backup of client bdc-
> uss009 exited with status 13 (file read failed)
>
> Everything is NBU 3.4. Anyone have any ideas?
>
> Thanks,
>
> Kris
--
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<TITLE>RE: [Veritas-bu] Status Code 13</TITLE>
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<DIV><SPAN class=041254019-18092003><FONT face=Garamond color=#0000ff>In
regards
to the NIC settings on the team pairs, make sure the internal heartbeat setting
is disabled.</FONT></SPAN></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B> Pearce, Andrew W.
[mailto:apearce AT kforce DOT com]<BR><B>Sent:</B> Thursday, September 18,
2003 1:52
PM<BR><B>To:</B> 'Register, Joe'; 'ida3248b AT post.cybercity DOT dk';
williams.k.1 AT pg DOT com; veritas-bu AT mailman.eng.auburn DOT
edu<BR><B>Subject:</B> RE:
[Veritas-bu] Status Code 13<BR><BR></FONT></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I've seen a lot 13's
with HP/Compaq nics using HP/Compaq drivers with HP/Compaq adapter teaming -
both windows and linux (adapter bonding). If you run this configuration
on your master or media servers, try Intel drivers (most of their nics are
just rebranded Intel's) and either break the team or use the Intel
teaming. Clients seem to work fine either way.
<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Also have your
network team check for FCS errors on the
switches.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">That's what did the
trick for me.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial">Andrew</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY:
Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
Register, Joe [mailto:jregister AT citistreetonline DOT com] <BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> <st1:date w:st="on" ls="trans"
Month="9" Day="18" Year="18">Thursday, <st1:date w:st="on" ls="trans"
Month="9" Day="18" Year="18">September 18,
2003</st1:date></st1:date><st1:time
w:st="on" Hour="14" Minute="13"> 2:13 PM</st1:time><BR><B><SPAN
style="FONT-WEIGHT: bold">To:</SPAN></B> 'ida3248b AT post.cybercity DOT dk';
williams.k.1 AT pg DOT com;
veritas-bu AT mailman.eng.auburn DOT edu</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<P><FONT face="Times New Roman" size=2><SPAN style="FONT-SIZE: 10pt">I just
fixed my 13 error.</SPAN></FONT> <o:p></o:p></P>
<P><FONT face="Times New Roman" size=2><SPAN style="FONT-SIZE: 10pt">The nic
was at 100 full the switch was at 100 full. The driver was at latest HP
levels.</SPAN></FONT> <o:p></o:p></P>
<P><FONT face="Times New Roman" size=2><SPAN style="FONT-SIZE: 10pt">I simply
did this. Moved the lan cable to the second nic, set up that nic exactly like
the other one and it fixed my problem. Even though the unused nic was
disabled
when I was using the other one, microsoft must see them?
</SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" size=2><SPAN style="FONT-SIZE: 10pt">Try
changing nics. Worked for me.</SPAN></FONT> <o:p></o:p></P>
<P><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 10pt">-----Original Message-----</SPAN></FONT> <BR><FONT
size=2><SPAN style="FONT-SIZE: 10pt">From: ida3248b AT post.cybercity DOT dk
[<A
href="mailto:ida3248b AT post.cybercity DOT dk">mailto:ida3248b AT
post.cybercity DOT dk</A>]
</SPAN></FONT><BR><FONT size=2><SPAN style="FONT-SIZE: 10pt">Sent: <st1:date
w:st="on" ls="trans" Month="9" Day="18" Year="18">Thursday, <st1:date
w:st="on" ls="trans" Month="9" Day="18" Year="18">September 18,
2003</st1:date></st1:date><st1:time w:st="on" Hour="13" Minute="44"> 1:44
PM</st1:time></SPAN></FONT> <BR><FONT size=2><SPAN style="FONT-SIZE:
10pt">To:
williams.k.1 AT pg DOT com; veritas-bu AT mailman.eng.auburn DOT
edu</SPAN></FONT> <BR><FONT
size=2><SPAN style="FONT-SIZE: 10pt">Subject: Re: [Veritas-bu] Status Code
13</SPAN></FONT> <o:p></o:p></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<P><FONT face="Times New Roman" size=2><SPAN style="FONT-SIZE: 10pt">Hello
Kris</SPAN></FONT> <o:p></o:p></P>
<P><FONT face="Times New Roman" size=2><SPAN style="FONT-SIZE: 10pt">Check
the
netcard setting/configuration the client and the net switch is
</SPAN></FONT><BR><FONT size=2><SPAN style="FONT-SIZE: 10pt">connected to, a
lot of our status codes 13, have been caused by different
</SPAN></FONT><BR><FONT size=2><SPAN style="FONT-SIZE: 10pt">setting and/or
auto-negation. </SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" size=2><SPAN style="FONT-SIZE: 10pt">The rule
of thumb in our backup group is that auto-negation is bad.</SPAN></FONT>
<o:p></o:p></P>
<P><FONT face="Times New Roman" size=2><SPAN style="FONT-SIZE: 10pt">Are you
backup running through a fire-wall, if it is it could be time-out in
</SPAN></FONT><BR><FONT size=2><SPAN style="FONT-SIZE: 10pt">the fire-wall
that's creating this error.</SPAN></FONT> <o:p></o:p></P>
<P><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 10pt">Regards</SPAN></FONT> <BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">Michael</SPAN></FONT> <o:p></o:p></P>
<P><FONT face="Times New Roman" size=2><SPAN style="FONT-SIZE: 10pt">On Thu,
18 Sep 2003 11:06:20 -0400, williams.k.1 wrote</SPAN></FONT> <BR><FONT
size=2><SPAN style="FONT-SIZE: 10pt">> I have a windows 2000 Client
backing
up to a NT 4 master server. As</SPAN></FONT> <BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">> soon as the job starts, it fails with a code
13.</SPAN></FONT> <BR><FONT size=2><SPAN style="FONT-SIZE: 10pt">>
</SPAN></FONT><BR><FONT size=2><SPAN style="FONT-SIZE: 10pt">> Here is the
bperror output:</SPAN></FONT> <BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">> </SPAN></FONT><BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">> <st1:date w:st="on" ls="trans" Month="09"
Day="18" Year="2003">09/18/2003</st1:date> 10:55:25 BDC-NBM013
bdc-uss009 added backup job for </SPAN></FONT><BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">>
client
bdc-uss009, class nb014-nt-gen, schedule </SPAN></FONT><BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">> d_2w_i_retry
part
0 to NetBackup scheduler work queue</SPAN></FONT> <BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">> </SPAN></FONT><BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">> <st1:date w:st="on" ls="trans" Month="09"
Day="18" Year="2003">09/18/2003</st1:date> 10:55:26 BDC-NBM013
bdc-uss009 started backup job for client</SPAN></FONT> <BR><FONT
size=2><SPAN
style="FONT-SIZE:
10pt">>
bdc-uss009, class nb014-nt-gen, schedule </SPAN></FONT><BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">> d_2w_i_retry
on
storage unit bdc-nb014_dlt</SPAN></FONT> <BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">> <st1:date w:st="on" ls="trans" Month="09"
Day="18" Year="2003">09/18/2003</st1:date> 10:55:27 BDC-NBM013
bdc-uss009 client bdc-uss009 </SPAN></FONT><BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">> handling
path
ALL_LOCAL_DRIVES</SPAN></FONT> <BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">> <st1:date w:st="on" ls="trans" Month="09"
Day="18" Year="2003">09/18/2003</st1:date> 10:55:27 BDC-NBM013
bdc-uss009 client bdc-uss009 </SPAN></FONT><BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">> handling
path
/HKEY_USERS</SPAN></FONT> <BR><FONT size=2><SPAN style="FONT-SIZE: 10pt">>
<st1:date w:st="on" ls="trans" Month="09" Day="18"
Year="2003">09/18/2003</st1:date> 10:55:27 BDC-NBM013 bdc-uss009 client
bdc-uss009 </SPAN></FONT><BR><FONT size=2><SPAN style="FONT-SIZE: 10pt">>
handling
path
/HKEY_CURRENT_USER</SPAN></FONT> <BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">> <st1:date w:st="on" ls="trans" Month="09"
Day="18" Year="2003">09/18/2003</st1:date> 10:55:27 BDC-NBM013
bdc-uss009 client bdc-uss009 </SPAN></FONT><BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">> handling
path
/HKEY_LOCAL_MACHINE</SPAN></FONT> <BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">> <st1:date w:st="on" ls="trans" Month="09"
Day="18" Year="2003">09/18/2003</st1:date> 10:55:27 BDC-NBM013
bdc-uss009 client bdc-uss009 </SPAN></FONT><BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">> handling
path
/HKEY_CLASSES_ROOT</SPAN></FONT> <BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">> <st1:date w:st="on" ls="trans" Month="09"
Day="18" Year="2003">09/18/2003</st1:date> 10:55:37 bdc-nb014
bdc-uss009
socket read failed,</SPAN></FONT> <BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">> Connection
reset
by peer. (10054)</SPAN></FONT> <BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">> <st1:date w:st="on" ls="trans" Month="09"
Day="18" Year="2003">09/18/2003</st1:date> 10:55:38 bdc-nb014
bdc-uss009
unable to perform read </SPAN></FONT><BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">> from
client
socket, connection may have been broken</SPAN></FONT> <BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">> <st1:date w:st="on" ls="trans" Month="09"
Day="18" Year="2003">09/18/2003</st1:date> 10:55:38 bdc-nb014
bdc-uss009
could not send server</SPAN></FONT> <BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">> status message</SPAN></FONT> <BR><FONT
size=2><SPAN style="FONT-SIZE: 10pt">> <st1:date w:st="on" ls="trans"
Month="09" Day="18" Year="2003">09/18/2003</st1:date> 10:55:39 bdc-nb014
bdc-uss009 CLIENT bdc-uss009 CLASS </SPAN></FONT><BR><FONT
size=2><SPAN style="FONT-SIZE: 10pt">>
nb014-nt-gen
SCHED d_2w_i_retry EXIT STATUS 13 </SPAN></FONT><BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">> (file read failed)</SPAN></FONT> <BR><FONT
size=2><SPAN style="FONT-SIZE: 10pt">> <st1:date w:st="on" ls="trans"
Month="09" Day="18" Year="2003">09/18/2003</st1:date> 10:55:39 bdc-nb014
bdc-uss009 backup of client bdc-</SPAN></FONT> <BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">> uss009
exited
with status 13 (file read failed)</SPAN></FONT> <BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">> </SPAN></FONT><BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">> Everything is NBU 3.4. Anyone have any
ideas?</SPAN></FONT> <BR><FONT size=2><SPAN style="FONT-SIZE: 10pt">>
</SPAN></FONT><BR><FONT size=2><SPAN style="FONT-SIZE: 10pt">>
Thanks,</SPAN></FONT> <BR><FONT size=2><SPAN style="FONT-SIZE: 10pt">>
</SPAN></FONT><BR><FONT size=2><SPAN style="FONT-SIZE: 10pt">>
Kris</SPAN></FONT> <o:p></o:p></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<P><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE: 10pt">--</SPAN></FONT> <BR><FONT size=2><SPAN
style="FONT-SIZE: 10pt">Cybercity Webhosting (<A
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<P><FONT face="Times New Roman" size=2><SPAN
style="FONT-SIZE:
10pt">_______________________________________________</SPAN></FONT>
<BR><FONT size=2><SPAN style="FONT-SIZE: 10pt">Veritas-bu maillist
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