[Veritas-bu] Tapes frozen (put in library backwards)

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We ran into a problem recently when one of our operators inserted 3 LTO
cartridges into a StorEdge L180 library the incorrect way.  The net result
being the tapes were frozen.  The following is from the /var/adm message
file:

 

Sep 16 14:47:12 s400cns12 tldcd[2087]: [ID 983172 daemon.error] TLD(0) key =
0x4

, asc = 0x40, ascq = 0x1, HARDWARE ERROR, GENERAL

Sep 16 14:47:12 s400cns12 tldcd[2087]: [ID 841094 daemon.error] TLD(0)
Move_medi

um error: CHECK CONDITION

Sep 16 14:47:12 s400cns12 tldd[469]: [ID 790780 daemon.notice] Adding media
ID C

BE182 to unmountable media list

Sep 16 14:47:12 s400cns12 tldd[469]: [ID 342215 daemon.error] TLD(0) drive 6
(de

vice 5) is being DOWNED, status: Robotic mount failure

Sep 16 14:47:12 s400cns12 tldd[469]: [ID 229259 daemon.error] Check
integrity of

 the drive, drive path, and media

Sep 16 14:48:15 s400cns12 tldcd[2096]: [ID 983172 daemon.error] TLD(0) key =
0x4

, asc = 0x40, ascq = 0x1, HARDWARE ERROR, GENERAL

Sep 16 14:48:15 s400cns12 tldcd[2096]: [ID 841094 daemon.error] TLD(0)
Move_medi

um error: CHECK CONDITION

Sep 16 14:48:15 s400cns12 tldd[469]: [ID 849234 daemon.notice] Removing
media ID

 CBE182 from unmountable media list

Sep 16 14:48:15 s400cns12 tldd[469]: [ID 419456 daemon.error] TLD(0) bad
media s

uspected; configuring device 5 back UP

 

I've removed the 3 tapes in question from the NBU media (via bpexpdate,
vmdelete -m xxxxxx, etc) but when I go into the NBU admin console, select
"reports", "media summary" with verbose, it still shows the 3 tapes as being
frozen.   Just wondering if there is some other step I need to perform to
get rid of these tapes entirely??



TIA!



Kevin Cavanagh

Calgary Board of Education


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<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>We ran into a problem recently when one of
our operators inserted 3 LTO cartridges into a StorEdge L180 library the
incorrect way.&nbsp; The net result being the tapes were frozen.&nbsp; The
following is from the /var/adm message file:</span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>&nbsp;</span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>Sep 16 </span></font><font
 size=2 face="Comic Sans MS"><span style='font-size:10.0pt;font-family:"Comic 
Sans MS"'>14:47:12</span></font><font
size=2 face="Comic Sans MS"><span style='font-size:10.0pt;font-family:"Comic 
Sans MS"'>
s400cns12 tldcd[2087]: [ID 983172 daemon.error] TLD(0) key = 
0x4</span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>, asc = 0x40, ascq = 0x1, HARDWARE ERROR,
GENERAL</span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>Sep 16 </span></font><font
 size=2 face="Comic Sans MS"><span style='font-size:10.0pt;font-family:"Comic 
Sans MS"'>14:47:12</span></font><font
size=2 face="Comic Sans MS"><span style='font-size:10.0pt;font-family:"Comic 
Sans MS"'>
s400cns12 tldcd[2087]: [ID 841094 daemon.error] TLD(0) 
Move_medi</span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>um error: CHECK CONDITION</span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>Sep 16 </span></font><font
 size=2 face="Comic Sans MS"><span style='font-size:10.0pt;font-family:"Comic 
Sans MS"'>14:47:12</span></font><font
size=2 face="Comic Sans MS"><span style='font-size:10.0pt;font-family:"Comic 
Sans MS"'>
s400cns12 tldd[469]: [ID 790780 daemon.notice] Adding media ID 
C</span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>BE182 to unmountable media 
list</span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>Sep 16 </span></font><font
 size=2 face="Comic Sans MS"><span style='font-size:10.0pt;font-family:"Comic 
Sans MS"'>14:47:12</span></font><font
size=2 face="Comic Sans MS"><span style='font-size:10.0pt;font-family:"Comic 
Sans MS"'>
s400cns12 tldd[469]: [ID 342215 daemon.error] TLD(0) drive 6 
(de</span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>vice 5) is being DOWNED, status: Robotic
mount failure</span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>Sep 16 </span></font><font
 size=2 face="Comic Sans MS"><span style='font-size:10.0pt;font-family:"Comic 
Sans MS"'>14:47:12</span></font><font
size=2 face="Comic Sans MS"><span style='font-size:10.0pt;font-family:"Comic 
Sans MS"'>
s400cns12 tldd[469]: [ID 229259 daemon.error] Check integrity 
of</span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>&nbsp;the drive, drive path, and 
media</span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>Sep 16 </span></font><font
 size=2 face="Comic Sans MS"><span style='font-size:10.0pt;font-family:"Comic 
Sans MS"'>14:48:15</span></font><font
size=2 face="Comic Sans MS"><span style='font-size:10.0pt;font-family:"Comic 
Sans MS"'>
s400cns12 tldcd[2096]: [ID 983172 daemon.error] TLD(0) key = 
0x4</span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>, asc = 0x40, ascq = 0x1, HARDWARE ERROR,
GENERAL</span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>Sep 16 </span></font><font
 size=2 face="Comic Sans MS"><span style='font-size:10.0pt;font-family:"Comic 
Sans MS"'>14:48:15</span></font><font
size=2 face="Comic Sans MS"><span style='font-size:10.0pt;font-family:"Comic 
Sans MS"'>
s400cns12 tldcd[2096]: [ID 841094 daemon.error] TLD(0) 
Move_medi</span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>um error: CHECK CONDITION</span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>Sep 16 </span></font><font
 size=2 face="Comic Sans MS"><span style='font-size:10.0pt;font-family:"Comic 
Sans MS"'>14:48:15</span></font><font
size=2 face="Comic Sans MS"><span style='font-size:10.0pt;font-family:"Comic 
Sans MS"'>
s400cns12 tldd[469]: [ID 849234 daemon.notice] Removing media 
ID</span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>&nbsp;CBE182 from unmountable media 
list</span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>Sep 16 </span></font><font
 size=2 face="Comic Sans MS"><span style='font-size:10.0pt;font-family:"Comic 
Sans MS"'>14:48:15</span></font><font
size=2 face="Comic Sans MS"><span style='font-size:10.0pt;font-family:"Comic 
Sans MS"'>
s400cns12 tldd[469]: [ID 419456 daemon.error] TLD(0) bad media 
s</span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>uspected; configuring device 5 back 
UP</span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>&nbsp;</span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>I've removed the 3 tapes in question
from the NBU media (via bpexpdate, vmdelete -m xxxxxx, etc) but when I go
into the NBU admin console, select "reports", "media summary"
with verbose, it still shows the 3 tapes as being frozen. &nbsp;&nbsp;Just
wondering if there is some other step I need to perform to get rid of these
tapes entirely??<br>
<br>
</span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>TIA!<br>
<br>
</span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='font-size:
10.0pt;font-family:"Comic Sans MS"'>Kevin Cavanagh</span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='font-size:
  10.0pt;font-family:"Comic Sans MS"'>Calgary</span></font><font size=2
face="Comic Sans MS"><span style='font-size:10.0pt;font-family:"Comic Sans MS"'>
Board of Education</span></font></p>

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