Veritas-bu

[Veritas-bu] Three minutes, then the restore dies (positioning timeout??)

2003-08-12 13:50:59
Subject: [Veritas-bu] Three minutes, then the restore dies (positioning timeout??)
From: johnny AT joe DOT net (Johnny Oestergaard)
Date: Tue, 12 Aug 2003 19:50:59 +0200
Is it on the same tape each time?
Is it on the same tapedrive each time?

The only time I have seen media positioning errors in our installations is 
has been due to tape errors.
But sometimes it helped just to load the tape on a different drive.

I have only had the problem on backups (thank God never on restores)

What tapedrives do you use?

/johnny

At 10:56 12-08-2003 -0600, Donaldson, Mark wrote:
>I'm having trouble with a restore.  It seems to be timing out on media
>positioning after exactly three minutes.  Here's the top of the logfile:
>
>   Restore started 08/12/2003 11:38:14
>   11:38:17 (99312.xxx) Restore job id 99312 will require 1 image.
>   11:38:17 (99312.xxx) Media id C00194 is needed for the restore.
>   11:38:20 (99312.001) Restoring from image created Fri Jul 25 13:55:39 2003
>   11:38:22 (99312.001) INF - Waiting for mount of media id CG0194 on server
>XXX.
>   11:39:04 (99312.001) INF - Waiting for positioning of media id CG0194 on
>server XXX.
>   11:42:04 (99312.001) The following files/folders were not restored:
>   <snip filelist>
>   11:42:09 (99312.001) Status of restore from image created Fri Jul 25
>13:55:39 2003 = media position error
>   11:42:10 (99312.xxx) INF - Status = the restore failed to recover the
>requested files.
>
>If you notice, the time between the positioning start & the failure
>notification is precisely three minutes.  Four attempts, each fails at the
>three-minute mark.
>
>The MEDIA_MOUNT_TIMEOUT, according to the Sysadmin Guide, is supposed to
>control this timing (load plus positioning combined) and I have it set for
>7200 seconds (2 hours) in the master server's bp.conf file.
>
>   > bpconfig -U
>   <snip>
>   Media Mount Timeout:          120 minutes
>   Shared Media Mount Timeout:   120 minutes
>   <snip>
>
>This is v4.5 MP4 on Sol 8.  The client for the restore job is one of four
>media servers (counting the master=media).
>
>Any ideas?
>
>-M
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