Hi Katerina,
It seems that a lot of the answers are focused in the multiple bpbkar32
processes. That is certainly an issue (and the answers did provide some info
I was not aware of), but going back to "status 41" error, there is a quite a
lengthy discussion on it in the Troubleshooting Guide (I have the one for
UNIX, but I think the Windows one should be the same).
Without wanting to replicate all the info in it, the guide does mention
something about "bpbkar client process hanging on a file that has mandatory
locking set" (oh... and there is another mail that has just come mentioning
OTM just now!), and something about the %TEMP% directory filling up.
There is of course some more there (and I don't claim to be the expert or a
wise guy here) and it might be worthwhile to check them out.
If you have already done so, please ignore this message.
In any case, it would be interesting to know how it all turns out for you.
Regards,
Panos
| -----Original Message-----
| From: Toelken, William [mailto:ToelkenW AT aetna DOT com]
| Sent: Thursday, August 07, 2003 7:14 PM
| To: Bob Grabbe; veritas-bu AT mailman.eng.auburn DOT edu;
| kgiannakeli AT probank DOT gr
| Subject: RE: [Veritas-bu] Network Timed Out (status 41).
| Cannot Backup!
| Major problem!
|
|
|
| We have the same problem in a Windows 2000 environment. We use pskill
| from sysinternals and that takes care of MOST of the hung processes.
| Even with 4.5F_3 we have seen issues with ltid being unkillable. We
| currently have a sev 1 case open. Rebooting should NOT be the answer.
| Microsoft has indicated that there are NT 4 api calls being made and
| this is contributing to the issue.
|
| -----Original Message-----
| From: Bob Grabbe [mailto:GRABBEB AT dominos DOT com]
| Sent: Thursday, August 07, 2003 9:34 AM
| To: veritas-bu AT mailman.eng.auburn DOT edu; kgiannakeli AT probank DOT gr
| Subject: Re: [Veritas-bu] Network Timed Out (status 41).
| Cannot Backup!
| Major problem!
|
|
| Yes, I had the same problem and support was no help to me either. The
| only way to get rid of the extra processes is to reboot the server.
| Fortunately (for me anyway) this problem is not recurring
| since going to
| 4.5 mp3, but I never found any fix for it anywhere. If anyone else has
| any suggestions, I'd like to see them also.
| You have my profoundest sympathy, but I'm afraid I can't
| offer any hope
| other than upgrading your whole system.
| Bob Grabbe
| Dominos Pizza LLC
| grabbeb AT dominos DOT com
|
|
| >>> "Katerina Giannakeli" <kgiannakeli AT probank DOT gr> 8/7/03 9:08:01 AM
| >>>
| Hi all,
|
| the last few days the backup procedure fails, stating that "network
| timed out' with status 41. FYI, the software is NetBackup 3.41 (still)
| on Windows2000, which is backing up the 3 out of 4 parts of a cluster
| system.
|
| Two nights ago, without any change made, the 1st cluster part(CLS001)
| didn't backup stating the above error. When I logged in to CLS001, I
| noticed in TaskManager that bpbkar32.exe was loaded many times (I did
| perform various test backups, but they had all ended). As the
| "wonderful" support person (who I managed to contact after calling him
| all day long, and haven't heard from ever since) told me to stop the
| NetBackup service on CLS001, kill all those hanging processes,
| and
| start the NB Service again, and that should fix the problem.
|
| Well, it didn't, and I have a major problem, as I can't
| backup the main
| part of the system! I am now copying various important data to a disk,
| but that is not very reliable, not to mention that I use NetBackup to
| perform various operations and now I am writing scripts to
| override the
| problem.
|
|
| Please, if someone has encountered anything like this , let me know.
| Support isn't much help and we have a big problem over here!
|
|
| Thank you all in advance,
|
| Katerina
|
|
