Veritas-bu

[Veritas-bu] Status 1 Notifications (How to send customermore info on what file was skipped) NB

2003-08-01 08:46:49
Subject: [Veritas-bu] Status 1 Notifications (How to send customermore info on what file was skipped) NB
From: boatm005 AT groupwise.umn DOT edu (Paul Boatman)
Date: Fri, 01 Aug 2003 07:46:49 -0500
Thanks for the quick replies you guys. Dennis, I laughed so hard when reading 
your reply.. it hurts. :) Ha ha. I too, have been frustrated writing scripts 
for everything that Veritas seems to have left out of the package... common 
sense stuff like frozen tape tracking, oh and maybe a Mac OSX client install 
that actually works without EVERY CUSTOMER knowing vi editor!! :).  This sounds 
like it will be another project to add to the list.

Thanks,

Paul Boatman

>>> "Dennis Dwyer" <dfdwyer AT tecoenergy DOT com> 07/31/03 03:12PM >>>
Man ... has this issue been a thorn in our side for the past several months. 
Yes the command David mentioned will give you what you want but let me tell you 
our sad tale of woe. The output from that command is very busy. It's suitable 
for techies to parse through and figure it out but try sending it to other 
non-techie type folks and stand-by for the backlash. In our case the area 
wanting the data only wanted to see the file name in question (not all the 
other stuff wrapped around it) and oh by the way, he only wants to see servers 
that pertain to his area, not all the servers in the list. Add to that the fact 
that we're not really script literate yet, we were expending a lot of manual 
effort to create this report. We have since gone out and looked at 3rd pa
rty reporting products to enhance the NBU environment (sorry, not Advanced 
Reporter) and have since acquired said product. We now have (or soon will have) 
automated capabilities to do what it is you're asking for plus a myriad of 
other things. I'm a firm believer in letting the iron brain do everything we 
can get it to do and with diminished staff, I don't want my folks to have to be 
in script/program maintenance mode every time Veritas decides they might want 
to change the format in which the data is presented.

Good luck in your effort. I hope your users will be with the data, as is, 
without the added manual manipulation.

Regards,
Dennis

Dennis F. Dwyer
Manager, Systems Software
Tampa Electric Company

(813) 225-5181  - Voice
(813) 275-3599  - FAX

Visit our corporate website at www.tecoenergy.com 

The Colonel Says: "Time is not a test of the truth"
Translation: Just because you've always done it that way, doesn't make it right

>>> "David Chapa" <david.chapa AT adic DOT com> 07/31/2003 3:53:13 PM >>>
bperror -problems -jobid <jobid> -U -hoursago <hours>

or

bperror -problems -client <client> -hoursago <hours> -U

should work

-----Original Message-----
From: Paul Boatman [mailto:boatm005 AT groupwise.umn DOT edu] 
Sent: Thursday, July 31, 2003 1:40 PM
To: veritas-bu AT mailman.eng.auburn DOT edu 
Subject: [Veritas-bu] Status 1 Notifications (How to send customer more
info on what file was skipped) NBU Datacenter 4.5

Hey guys and gals ! 

I'm back on the forum, after a e-mail address change, and a successful
4.5 upgrade and the patches of course :)

My question is this: Our customers would like a list of what files were
skipped when we get a Status 1.

Is there a way to build that into the notification script ? Has anyone
already done this ?

Thanks in advance !

- Paul Boatman




This e-mail and its attachments have been scanned for viruses.
OIT/NDIS -  University of Minnesota


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