Veritas-bu

[Veritas-bu] Can't read labels

2003-07-08 12:12:04
Subject: [Veritas-bu] Can't read labels
From: carlos.perales AT kellogg DOT com (Perales, Carlos)
Date: Tue, 8 Jul 2003 11:12:04 -0500
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All,
 
I'm currently using NBU 3.4.1 (master server Unix, media servers Unix and
NT).
All NT media servers have a STK9730.
 
I just had STK upgraded the microcode of my robots and here's where the
problem starts.
On some of them (not all), the barcodes can't be read (it used to work
before). 
 
On two of them it immediately failed to read the labels and I had the guys
downgraded the microcode again.
On another one, after a week of the microcode upgrade, the tapes suddenly
can't be read.
 
Has anyone had this problem?
Is there anything I have to upgrade on the SW side?
 
Carlos
 

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<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'>All,<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'>I'm currently using NBU 3.4.1 (master server <span
class=3DGramE>Unix</span>, media servers Unix and NT).<o:p></o:p></span></f=
ont></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'>All NT media servers have a STK9730.<o:p></o:p></span></=
font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'>I just had STK upgraded the microcode of my robots and h=
ere's
where the problem starts.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'>On some of them (not all), the barcodes can't be read
(it used to work before). <o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'>On two of them it immediately failed to read the labels =
and
I had the guys downgraded the microcode again.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'>On another one, after a week of the microcode upgrade, t=
he
tapes suddenly can't be read.<o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'>Has anyone had this problem?<o:p></o:p></span></font></p=
>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'>Is there anything I have to upgrade on the SW side?<o:p>=
</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
0.0pt;
font-family:Arial'>Carlos<o:p></o:p></span></font></p>

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