Sounds to me like you might be running into an MTU problem. Try changing
your MTU to something lower than the default (10/100 ethernet & PPP default
to 1500, change it to 1400). The problem is the overhead that's generated by
the VPN software causes your packets to be too big to send out. If you
change this to be lower, you'll generate slightly smaller packets and give
yourself more headroom for the VPN to add its headers.
-----Original Message-----
From: Khan Imran A [mailto:Imran.a.Khan AT services.fujitsu DOT com]
Sent: Tuesday, June 17, 2003 2:05 AM
To: 'kathy AT mitre DOT org'
Cc: 'Veritas-bu AT mailman.eng.auburn DOT edu'
Subject: FW: [Veritas-bu] NB professional 3.51
Hi Kathy,
A while back you kindly responded with some advice on using NB professional
over a VPN connection. I was wondering whether you could provide me with
some more information on how you have managed to get NBU to work over a VPN.
When connected to the LAN ours works no problem, but when dialling into work
from home it fails. Our dial up used to be directly to company RAS server
via the company assigned ISP e.g. BT Concert. We now use our personal home
ISP broadband or POTS (plain old telephone system) and then on top use the
Cisco VPN client to create the tunnel. I am able to ping the backup server
but cannot backup to it the error message is " remote server failed to
respond". Do you have any advice that may shed some light on this matter
Kind Regards,
Imran Khan
HPS Storage Solutions
FUJITSU SERVICES
Tel: + 44 (0) 0870 325 2498
Mob: + 44 (0) 7867 821 294
E-mail: Imran.A.Khan AT services.fujitsu DOT com
Web: http://services.fujitsu.com
Fujitsu Services Limited, Registered in England no 96056, Registered Office
26, Finsbury Square, London, EC2A 1SL
This e-mail is only for the use of its intended recipient. Its contents are
confidential and may be privileged. Fujitsu Services does not guarantee
that this e-mail has not been intercepted and amended or that it is
virus-free.
-----Original Message-----
From: Khan Imran A
Sent: 10 June 2003 14:00
To: 'Kathryn Riddlemoser'
Subject: RE: [Veritas-bu] NB professional 3.51
Hi,
I was unable to find the tunneling setting you mentioned
1) tunneling must be turned on (Options...then properties)
Would be able to be give me some more information on how to find this,
Thanks once again
Kind Regards,
Imran Khan
HPS Storage Solutions
FUJITSU SERVICES
Tel: + 44 (0) 0870 325 2498
Mob: + 44 (0) 7867 821 294
E-mail: Imran.A.Khan AT services.fujitsu DOT com
Web: http://services.fujitsu.com
Fujitsu Services Limited, Registered in England no 96056, Registered Office
26, Finsbury Square, London, EC2A 1SL
This e-mail is only for the use of its intended recipient. Its contents are
confidential and may be privileged. Fujitsu Services does not guarantee
that this e-mail has not been intercepted and amended or that it is
virus-free.
-----Original Message-----
From: Kathryn Riddlemoser [mailto:kathy AT mitre DOT org]
Sent: 10 June 2003 12:08
To: Khan Imran A
Subject: Re: [Veritas-bu] NB professional 3.51
couple of things
1) tunneling must be turned on (Options...then properties)
2) How's your server setup (trusted, NT Authentication or Accounts based)?
I
use NT Auth...make sure you're logged in as a trusted box identified on your
DNS
using the proper credentials.
3) were your catalogs being backed up at the time of log on...the server
won't
let you connect when it's running a catalog backup.
4) what version of VPN are you using. might be time to update it.
Khan Imran A wrote:
> Hi
>
> Anyone seen this before ..
>
> Using NB Professional 3.51 on W2k platform to backup laptops over a dial
up
> connection using VPN.
>
> Can backup using a LAN connection, but when using dial up connection which
> uses a Cisco VPN get error " could not connect to backup server "
>
> Kind Regards,
>
> Imran Khan
> HPS Storage Solutions
> FUJITSU SERVICES
> Tel: + 44 (0) 0870 325 2498
> Mob: + 44 (0) 7867 821 294
>
> E-mail: Imran.A.Khan AT services.fujitsu DOT com
> Web: http://services.fujitsu.com
> Fujitsu Services Limited, Registered in England no 96056, Registered
Office
> 26, Finsbury Square, London, EC2A 1SL
>
> This e-mail is only for the use of its intended recipient. Its contents
are
> confidential and may be privileged. Fujitsu Services does not guarantee
> that this e-mail has not been intercepted and amended or that it is
> virus-free.
>
> _______________________________________________
> Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
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