Veritas-bu

[Veritas-bu] Problem with Netbackup 3.2

2003-06-02 11:33:23
Subject: [Veritas-bu] Problem with Netbackup 3.2
From: RMarkham AT hafeleamericas DOT com (Markham, Richard)
Date: Mon, 2 Jun 2003 11:33:23 -0400
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i'd say its more of a connection problem as opposed to drive problem. 

(1) has there been any change in ip
(2) have you bounced services on both master and media
(3) are the appropriate server= entries in bp.conf on both master media

-----Original Message-----
From: Wes Neal [mailto:wes.neal AT mci DOT com]
Sent: Monday, June 02, 2003 11:27 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Problem with Netbackup 3.2


Says it is up:

Device Robot Drive       Robot                    Drive   Device
Second
Type     Num Index  Type DrNum Status  Comment    Name    Path
Device Path
robot      0    -    TLD    -       -  -          -       /dev/sg/c2t0l0
  drive    -    0    dlt    1      UP  -          Drive0  /dev/rmt/0cbn


----
Wes Neal
MCI GNMSS - OSS
(813)829-6915
VNET: 838-6915
Sametime: wes.neal
 

-----Original Message-----
From: Teklu, Daniel [mailto:daniel.teklu AT tfn DOT com] 
Sent: Monday, June 02, 2003 11:21 AM
To: 'Wes Neal'; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Problem with Netbackup 3.2


Check if the drive is down? I get that when my drive is down. Check the
status by

# ./tpconfig -l

if it is down, try to bring it up by

# ./vmoprcmd -up Drive_Index

Good Luck
Daniel

-----Original Message-----
From: Wes Neal [mailto:wes.neal AT mci DOT com]
Sent: Monday, June 02, 2003 11:10 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Problem with Netbackup 3.2


Howdy people, hopefully someone can give me some insight on this.  I
have had this implementation of Netbackup 3.2 running for about 3 hours
without a hitch and suddenly about 4 weeks ago it quit working.  I am
running Solaris 7.  Basically whatever Netbackup tries to do it gets an
error 219 or 213.  Here is a snippet from the bpsched log:

10:38:24 [1787] <4> bpsched: INITIATING...
10:38:24 [1787] <2> logparams: /usr/openv/netbackup/bin/bpsched 10:38:24
[1787] <4> bpsched_main: wait_on_que=0, timeout_in_que=36000,
reread_interval=30 0,queue_on_error=0, bptm_query_timeout=480 10:38:24
[1787] <4> db_ATTDEFS: Class_att_defs protocol 3.2 10:38:24 [1787] <4>
bpsched_main: VSMInit () failed: 2d
10:38:24 [1787] <4> ?:   post process images:   yes
10:38:24 [1787] <4> ?:   keep tir:   yes
10:38:25 [1787] <2> getsockconnected: Connect to backup on port 689
10:38:26 [1787] <2> getsockconnected: Connect to backup on port 529
10:38:27 [1787] <2> getsockconnected: Connect to backup on port 947
10:38:28 [1787] <2> getsockconnected: Connect to backup on port 783
10:38:29 [1787] <2> getsockconnected: Connect to backup on port 593
10:38:30 [1787] <2> getsockconnected: Connect to backup on port 1017
10:38:31 [1787] <2> getsockconnected: Connect to backup on port 787
10:38:32 [1787] <2> getsockconnected: Connect to backup on port 695
10:38:33 [1787] <2> getsockconnected: Connect to backup on port 561
10:38:34 [1787] <2> getsockconnected: Connect to backup on port 641
10:38:35 [1787] <2> getsockconnected: Connect to backup on port 947
10:38:36 [1787] <2> getsockconnected: Connect to backup on port 799
10:38:37 [1787] <2> getsockconnected: Connect to backup on port 721
10:38:38 [1787] <2> getsockconnected: Connect to backup on port 873
10:38:39 [1787] <2> getsockconnected: Connect to backup on port 787
10:38:40 [1787] <2> getsockconnected: Connect to backup on port 647
10:38:41 [1787] <2> getsockconnected: Connect to backup on port 945
10:38:42 [1787] <2> getsockconnected: Connect to backup on port 817
10:38:43 [1787] <2> getsockconnected: Connect to backup on port 947
10:38:44 [1787] <2> getsockconnected: Connect to backup on port 815
10:38:45 [1787] <2> getsockconnected: Connect to backup on port 849
10:38:46 [1787] <2> getsockconnected: Connect to backup on port 729
10:38:47 [1787] <2> getsockconnected: Connect to backup on port 787
10:38:48 [1787] <2> getsockconnected: Connect to backup on port 663
10:38:49 [1787] <2> getsockconnected: Connect to backup on port 817
10:38:50 [1787] <2> getsockconnected: Connect to backup on port 929
10:38:51 [1787] <2> getsockconnected: Connect to backup on port 947
10:38:52 [1787] <2> getsockconnected: Connect to backup on port 831
10:38:53 [1787] <2> getsockconnected: Connect to backup on port 977
10:38:54 [1787] <2> getsockconnected: Connect to backup on port 585
10:38:55 [1787] <2> getsockconnected: Connect to backup on port 787
10:38:56 [1787] <2> getsockconnected: Connect to backup on port 871
10:38:56 [1787] <16> getsockconnected: exceeded timeout of 30 seconds
10:38:56 [1787] <2> getsockconnected: sockfd:-1 timo:32 10:38:56 [1787]
<16> bpcr_connect: Can't connect to client backup 10:38:56 [1787] <16>
start_bptm: connection refused by host backup 10:38:56 [1787] <16>
get_stunits: get_num_avail_drives failed with stat 204 10:38:56 [1787]
<4> get_db_info: no available storage units 10:38:56 [1787] <8>
bpsched_main: failed getting database information 10:38:56 [1787] <16>
log_in_errorDB: scheduler exiting - no storage units available for u se
(213) 10:38:56 [1787] <16> bpsched: scheduler exiting - no storage units
available for use (213
)

I have not seen these before.  Any help would be much appreciated.

Thanks
Wes


----
Wes Neal

_______________________________________________
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu

_______________________________________________
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu

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<TITLE>RE: [Veritas-bu] Problem with Netbackup 3.2</TITLE>
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<P><FONT SIZE=3D2>i'd say its more of a connection problem as opposed =
to drive problem. </FONT>
</P>

<P><FONT SIZE=3D2>(1) has there been any change in ip</FONT>
<BR><FONT SIZE=3D2>(2) have you bounced services on both master and =
media</FONT>
<BR><FONT SIZE=3D2>(3) are the appropriate server=3D entries in bp.conf =
on both master media</FONT>
</P>

<P><FONT SIZE=3D2>-----Original Message-----</FONT>
<BR><FONT SIZE=3D2>From: Wes Neal [<A =
HREF=3D"mailto:wes.neal AT mci DOT com">mailto:wes.neal AT mci DOT 
com</A>]</FONT>
<BR><FONT SIZE=3D2>Sent: Monday, June 02, 2003 11:27 AM</FONT>
<BR><FONT SIZE=3D2>To: veritas-bu AT mailman.eng.auburn DOT edu</FONT>
<BR><FONT SIZE=3D2>Subject: RE: [Veritas-bu] Problem with Netbackup =
3.2</FONT>
</P>
<BR>

<P><FONT SIZE=3D2>Says it is up:</FONT>
</P>

<P><FONT SIZE=3D2>Device Robot =
Drive&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
Robot&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive&nbsp;&nbsp; =
Device</FONT>
<BR><FONT SIZE=3D2>Second</FONT>
<BR><FONT SIZE=3D2>Type&nbsp;&nbsp;&nbsp;&nbsp; Num Index&nbsp; Type =
DrNum Status&nbsp; Comment&nbsp;&nbsp;&nbsp; Name&nbsp;&nbsp;&nbsp; =
Path</FONT>
<BR><FONT SIZE=3D2>Device Path</FONT>
<BR><FONT SIZE=3D2>robot&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
0&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp; TLD&nbsp;&nbsp;&nbsp; =
-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; -&nbsp; =
-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; /dev/sg/c2t0l0</FONT>
<BR><FONT SIZE=3D2>&nbsp; drive&nbsp;&nbsp;&nbsp; -&nbsp;&nbsp;&nbsp; =
0&nbsp;&nbsp;&nbsp; dlt&nbsp;&nbsp;&nbsp; =
1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; UP&nbsp; =
-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive0&nbsp; =
/dev/rmt/0cbn</FONT>
</P>
<BR>

<P><FONT SIZE=3D2>----</FONT>
<BR><FONT SIZE=3D2>Wes Neal</FONT>
<BR><FONT SIZE=3D2>MCI GNMSS - OSS</FONT>
<BR><FONT SIZE=3D2>(813)829-6915</FONT>
<BR><FONT SIZE=3D2>VNET: 838-6915</FONT>
<BR><FONT SIZE=3D2>Sametime: wes.neal</FONT>
<BR><FONT SIZE=3D2>&nbsp;</FONT>
</P>

<P><FONT SIZE=3D2>-----Original Message-----</FONT>
<BR><FONT SIZE=3D2>From: Teklu, Daniel [<A =
HREF=3D"mailto:daniel.teklu AT tfn DOT com">mailto:daniel.teklu AT tfn DOT 
com</A>] =
</FONT>
<BR><FONT SIZE=3D2>Sent: Monday, June 02, 2003 11:21 AM</FONT>
<BR><FONT SIZE=3D2>To: 'Wes Neal'; =
veritas-bu AT mailman.eng.auburn DOT edu</FONT>
<BR><FONT SIZE=3D2>Subject: RE: [Veritas-bu] Problem with Netbackup =
3.2</FONT>
</P>
<BR>

<P><FONT SIZE=3D2>Check if the drive is down? I get that when my drive =
is down. Check the</FONT>
<BR><FONT SIZE=3D2>status by</FONT>
</P>

<P><FONT SIZE=3D2># ./tpconfig -l</FONT>
</P>

<P><FONT SIZE=3D2>if it is down, try to bring it up by</FONT>
</P>

<P><FONT SIZE=3D2># ./vmoprcmd -up Drive_Index</FONT>
</P>

<P><FONT SIZE=3D2>Good Luck</FONT>
<BR><FONT SIZE=3D2>Daniel</FONT>
</P>

<P><FONT SIZE=3D2>-----Original Message-----</FONT>
<BR><FONT SIZE=3D2>From: Wes Neal [<A =
HREF=3D"mailto:wes.neal AT mci DOT com">mailto:wes.neal AT mci DOT 
com</A>]</FONT>
<BR><FONT SIZE=3D2>Sent: Monday, June 02, 2003 11:10 AM</FONT>
<BR><FONT SIZE=3D2>To: veritas-bu AT mailman.eng.auburn DOT edu</FONT>
<BR><FONT SIZE=3D2>Subject: [Veritas-bu] Problem with Netbackup =
3.2</FONT>
</P>
<BR>

<P><FONT SIZE=3D2>Howdy people, hopefully someone can give me some =
insight on this.&nbsp; I</FONT>
<BR><FONT SIZE=3D2>have had this implementation of Netbackup 3.2 =
running for about 3 hours</FONT>
<BR><FONT SIZE=3D2>without a hitch and suddenly about 4 weeks ago it =
quit working.&nbsp; I am</FONT>
<BR><FONT SIZE=3D2>running Solaris 7.&nbsp; Basically whatever =
Netbackup tries to do it gets an</FONT>
<BR><FONT SIZE=3D2>error 219 or 213.&nbsp; Here is a snippet from the =
bpsched log:</FONT>
</P>

<P><FONT SIZE=3D2>10:38:24 [1787] &lt;4&gt; bpsched: =
INITIATING...</FONT>
<BR><FONT SIZE=3D2>10:38:24 [1787] &lt;2&gt; logparams: =
/usr/openv/netbackup/bin/bpsched 10:38:24</FONT>
<BR><FONT SIZE=3D2>[1787] &lt;4&gt; bpsched_main: wait_on_que=3D0, =
timeout_in_que=3D36000,</FONT>
<BR><FONT SIZE=3D2>reread_interval=3D30 0,queue_on_error=3D0, =
bptm_query_timeout=3D480 10:38:24</FONT>
<BR><FONT SIZE=3D2>[1787] &lt;4&gt; db_ATTDEFS: Class_att_defs protocol =
3.2 10:38:24 [1787] &lt;4&gt;</FONT>
<BR><FONT SIZE=3D2>bpsched_main: VSMInit () failed: 2d</FONT>
<BR><FONT SIZE=3D2>10:38:24 [1787] &lt;4&gt; ?:&nbsp;&nbsp; post =
process images:&nbsp;&nbsp; yes</FONT>
<BR><FONT SIZE=3D2>10:38:24 [1787] &lt;4&gt; ?:&nbsp;&nbsp; keep =
tir:&nbsp;&nbsp; yes</FONT>
<BR><FONT SIZE=3D2>10:38:25 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 689</FONT>
<BR><FONT SIZE=3D2>10:38:26 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 529</FONT>
<BR><FONT SIZE=3D2>10:38:27 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 947</FONT>
<BR><FONT SIZE=3D2>10:38:28 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 783</FONT>
<BR><FONT SIZE=3D2>10:38:29 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 593</FONT>
<BR><FONT SIZE=3D2>10:38:30 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 1017</FONT>
<BR><FONT SIZE=3D2>10:38:31 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 787</FONT>
<BR><FONT SIZE=3D2>10:38:32 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 695</FONT>
<BR><FONT SIZE=3D2>10:38:33 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 561</FONT>
<BR><FONT SIZE=3D2>10:38:34 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 641</FONT>
<BR><FONT SIZE=3D2>10:38:35 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 947</FONT>
<BR><FONT SIZE=3D2>10:38:36 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 799</FONT>
<BR><FONT SIZE=3D2>10:38:37 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 721</FONT>
<BR><FONT SIZE=3D2>10:38:38 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 873</FONT>
<BR><FONT SIZE=3D2>10:38:39 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 787</FONT>
<BR><FONT SIZE=3D2>10:38:40 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 647</FONT>
<BR><FONT SIZE=3D2>10:38:41 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 945</FONT>
<BR><FONT SIZE=3D2>10:38:42 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 817</FONT>
<BR><FONT SIZE=3D2>10:38:43 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 947</FONT>
<BR><FONT SIZE=3D2>10:38:44 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 815</FONT>
<BR><FONT SIZE=3D2>10:38:45 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 849</FONT>
<BR><FONT SIZE=3D2>10:38:46 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 729</FONT>
<BR><FONT SIZE=3D2>10:38:47 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 787</FONT>
<BR><FONT SIZE=3D2>10:38:48 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 663</FONT>
<BR><FONT SIZE=3D2>10:38:49 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 817</FONT>
<BR><FONT SIZE=3D2>10:38:50 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 929</FONT>
<BR><FONT SIZE=3D2>10:38:51 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 947</FONT>
<BR><FONT SIZE=3D2>10:38:52 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 831</FONT>
<BR><FONT SIZE=3D2>10:38:53 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 977</FONT>
<BR><FONT SIZE=3D2>10:38:54 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 585</FONT>
<BR><FONT SIZE=3D2>10:38:55 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 787</FONT>
<BR><FONT SIZE=3D2>10:38:56 [1787] &lt;2&gt; getsockconnected: Connect =
to backup on port 871</FONT>
<BR><FONT SIZE=3D2>10:38:56 [1787] &lt;16&gt; getsockconnected: =
exceeded timeout of 30 seconds</FONT>
<BR><FONT SIZE=3D2>10:38:56 [1787] &lt;2&gt; getsockconnected: =
sockfd:-1 timo:32 10:38:56 [1787]</FONT>
<BR><FONT SIZE=3D2>&lt;16&gt; bpcr_connect: Can't connect to client =
backup 10:38:56 [1787] &lt;16&gt;</FONT>
<BR><FONT SIZE=3D2>start_bptm: connection refused by host backup =
10:38:56 [1787] &lt;16&gt;</FONT>
<BR><FONT SIZE=3D2>get_stunits: get_num_avail_drives failed with stat =
204 10:38:56 [1787]</FONT>
<BR><FONT SIZE=3D2>&lt;4&gt; get_db_info: no available storage units =
10:38:56 [1787] &lt;8&gt;</FONT>
<BR><FONT SIZE=3D2>bpsched_main: failed getting database information =
10:38:56 [1787] &lt;16&gt;</FONT>
<BR><FONT SIZE=3D2>log_in_errorDB: scheduler exiting - no storage units =
available for u se</FONT>
<BR><FONT SIZE=3D2>(213) 10:38:56 [1787] &lt;16&gt; bpsched: scheduler =
exiting - no storage units</FONT>
<BR><FONT SIZE=3D2>available for use (213</FONT>
<BR><FONT SIZE=3D2>)</FONT>
</P>

<P><FONT SIZE=3D2>I have not seen these before.&nbsp; Any help would be =
much appreciated.</FONT>
</P>

<P><FONT SIZE=3D2>Thanks</FONT>
<BR><FONT SIZE=3D2>Wes</FONT>
</P>
<BR>

<P><FONT SIZE=3D2>----</FONT>
<BR><FONT SIZE=3D2>Wes Neal</FONT>
</P>

<P><FONT =
SIZE=3D2>_______________________________________________</FONT>
<BR><FONT SIZE=3D2>Veritas-bu maillist&nbsp; -&nbsp; =
Veritas-bu AT mailman.eng.auburn DOT edu</FONT>
<BR><FONT SIZE=3D2><A =
HREF=3D"http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu"; =
TARGET=3D"_blank">http://mailman.eng.auburn.edu/mailman/listinfo/veritas=
-bu</A></FONT>
</P>

<P><FONT =
SIZE=3D2>_______________________________________________</FONT>
<BR><FONT SIZE=3D2>Veritas-bu maillist&nbsp; -&nbsp; =
Veritas-bu AT mailman.eng.auburn DOT edu</FONT>
<BR><FONT SIZE=3D2><A =
HREF=3D"http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu"; =
TARGET=3D"_blank">http://mailman.eng.auburn.edu/mailman/listinfo/veritas=
-bu</A></FONT>
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