The list operations were timing out because of the large number of files.
>From backup archive and restore GUI on the master server:  File | NetBackup
Client Properties.  Changed list files timeout from 300 seconds to 900
seconds.  Changed user-directed operation timeout from 60 seconds to 300
seconds.

<soapbox>
I've never had a problem that Veritas support hasn't been able to fix.
Definitely worth the money.  You guys rock.
</soapbox>

Thanks,
Matt

-----Original Message-----
From: Quarantine 
Sent: Thursday, May 29, 2003 12:29 PM
To: veritas-bu AT mailman.eng.auburn DOT edu

Environment:  Windows 2000, NBU 4.5 MP3.  I'm trying to select a backup for
restore in the restore GUI on my master server and keep getting a "file read
failed" error.  The backup has about 7.8 million files and is about 270GB.
I actually have 2 separate backups of this same information, and selecting
either one of them yields the same error.  I also see this error when trying
to select some other backups with similar file counts.  The largest I've
been able to select so far is one with about 5.5 million files.

The symptoms tell me this problem is related to the number of files.  Some
Googling and Veritas support searches report that this might be a resource
or I/O problem.  However, I see nothing in the problem or all log entries
reports that has anything to do with this error.  I get the same result on
one of my media servers too (Win2K, 8 processors, 8GB RAM).  Can anybody
tell me which log file might contain information about this problem, or can
anybody tell me how to fix it?

Thanks,
Matt