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I have an idea...
=20
Why doesn't everyone who is having this issue open a support call with
VERITAS? If this many of us are experiencing this (myself included), it
would help if VERITAS was aware of that....
=20
Just a thought!
~Kate
=20
=20
Katherine Greenberg=20
Systems Engineer=20
Mid-Range Storage Management=20
Aetna, Inc.=20
bensonka AT aetna DOT com=20
860.636.6724=20
-----Original Message-----
From: Dave Markham [mailto:dave.markham AT icl DOT net]=20
Sent: Wednesday, May 21, 2003 7:16 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Error 52
I have been getting a lot of errors 52s lately I know it has been
touched upon before and so I have looked in all the normal cases A
question I have is :-
=20
my mount timeout is set to 2 hours which I changed lately as before it
was set to one hour.=20
If all drives are full and there is a schedule waiting is it this mount
timeout which is used as I thought that was a time out just to mount the
media?
=20
running netback 3.2ga on Solaris 8 with an L1000 jukebox
=20
I see this alot in bptm log=20
=20
00:31:38 [347] <4> hosts_equal: gethostbyname failed for tpf_pbs1:
HOST_NOT_FOUN
D (1)
tpf_pbs1 is the host of the backup server, but dont think this has
anything to do with the errors i get.
=20
This snippit seems interesting :-
=20
03:29:19 [6550] <2> process_brm_msg: no pending message from bpbrm
03:31:42 [6550] <8> write_backup: media id DBQ883 is in a DOWN drive,
misplaced,
or unmountable; attempting retry with different media id
03:31:42 [6550] <2> add_to_unmountable_media_list: adding media id
DBQ883 to unm
ountable list
03:31:42 [6550] <2> select_media: getting new media id for retention
level 7
03:31:43 [6550] <2> vmdb_query_scratch_bypool2: server returned:
EXIT_STATUS 35
03:31:43 [6550] <2> string_to_record: read response: EXIT_STATUS 35
03:31:43 [6550] <16> vmdb_query_scratch_bypool2: unable to unpack string
from se
rver: volume does not exist in database (35)
03:31:43 [6550] <16> vmdb_query_scratch_bypool2: query_scratchbypool2
request st
atus: volume does not exist in database (35)
03:31:43 [6550] <16> select_media: Media Manager volume pool log_archive
has no
more unassigned media in robotic device TLD(0)
03:31:43 [6550] <2> send_brm_msg: ERROR 96
03:31:43 [6550] <2> mpx_terminate_exit: EXITING with status 96
=20
Is there anything which can clear this unmounatable_media_list ??
looking at bpmedialist it doesnt say the tape is frozen or anthing
=20
Thanks
=20
This e-mail may contain confidential or privileged information. If you
think you have received this e-mail in error, please advise the sender by
reply e-mail and then delete this e-mail immediately. Thank you. Aetna
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<DIV><SPAN class=3D522541913-21052003><FONT face=3DBatang>I have an=20
idea...</FONT></SPAN></DIV>
<DIV><SPAN class=3D522541913-21052003><FONT face=
=3DBatang></FONT></SPAN> </DIV>
<DIV><SPAN class=3D522541913-21052003><FONT face=3DBatang>Why doesn't=
everyone who=20
is having this issue open a support call with VERITAS? If this many of us=
are=20
experiencing this (myself included), it would help if VERITAS was aware of=
=20
that....</FONT></SPAN></DIV>
<DIV><SPAN class=3D522541913-21052003><FONT face=
=3DBatang></FONT></SPAN> </DIV>
<DIV><SPAN class=3D522541913-21052003><FONT face=3DBatang>Just a=20
thought!<BR><BR>~Kate</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV> </DIV>
<P><FONT face=3DGeorgia>Katherine Greenberg</FONT> <BR><FONT face=
=3DGeorgia>Systems=20
Engineer</FONT> <BR><FONT face=3DGeorgia>Mid-Range Storage=
Management</FONT>=20
<BR><FONT face=3DGeorgia>Aetna, Inc.</FONT> <BR><FONT=20
face=3DGeorgia>bensonka AT aetna DOT com</FONT> <BR><FONT=20
face=3DGeorgia>860.636.6724</FONT> </P>
<DIV></DIV>
<DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft><FONT=
face=3DTahoma=20
size=3D2>-----Original Message-----<BR><B>From:</B> Dave Markham=20
[mailto:dave.markham AT icl DOT net] <BR><B>Sent:</B> Wednesday, May 21, 2003
7:16=
=20
AM<BR><B>To:</B> veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B>=20
[Veritas-bu] Error 52<BR><BR></FONT></DIV>
<DIV><FONT face=3DArial size=3D2>I have been getting a lot of errors 52s=
lately I=20
know it has been touched upon before and so I have looked in all the normal=
=20
cases A question I have is :-</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>my mount timeout is set to 2 hours which I=
changed=20
lately as before it was set to one hour. </FONT></DIV>
<DIV><FONT face=3DArial size=3D2>If all drives are full and there is a=
schedule=20
waiting is it this mount timeout which is used as I thought that was a time=
out=20
just to mount the media?</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>running netback 3.2ga on Solaris 8 with an=
L1000=20
jukebox</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>I see this alot in bptm log </FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>00:31:38 [347] <4> hosts_equal:=
gethostbyname=20
failed for tpf_pbs1: HOST_NOT_FOUN<BR>D (1)<BR></FONT></DIV>
<DIV><FONT face=3DArial size=3D2>tpf_pbs1 is the host of the backup server,=
but dont=20
think this has anything to do with the errors i get.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>This snippit seems interesting=
:-</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>03:29:19 [6550] <2> process_brm_msg:=
no=20
pending message from bpbrm<BR>03:31:42 [6550] <8> write_backup: media=
id=20
DBQ883 is in a DOWN drive, misplaced,<BR> or unmountable; attempting=
retry=20
with different media id<BR>03:31:42 [6550] <2>=20
add_to_unmountable_media_list: adding media id DBQ883 to unm<BR>ountable=20
list<BR>03:31:42 [6550] <2> select_media: getting new media id for=20
retention level 7<BR>03:31:43 [6550] <2> vmdb_query_scratch_bypool2:=
=20
server returned: EXIT_STATUS 35<BR>03:31:43 [6550] <2>=20
string_to_record: read response: EXIT_STATUS 35<BR>03:31:43 [6550]=20
<16> vmdb_query_scratch_bypool2: unable to unpack string from=
se<BR>rver:=20
volume does not exist in database (35)<BR>03:31:43 [6550] <16>=20
vmdb_query_scratch_bypool2: query_scratchbypool2 request st<BR>atus: =
=20
volume does not exist in database (35)<BR>03:31:43 [6550] <16>=20
select_media: Media Manager volume pool log_archive has no<BR>more=
unassigned=20
media in robotic device TLD(0)<BR>03:31:43 [6550] <2> send_brm_msg:=
ERROR=20
96<BR>03:31:43 [6550] <2> mpx_terminate_exit: EXITING with status=20
96<BR></FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>Is there anything which can clear this=20
unmounatable_media_list ?? looking at bpmedialist it doesnt say the tape is=
=20
frozen or anthing</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>Thanks</DIV></FONT></BODY></HTML>
<table><tr><td bgcolor=3D#ffffff><font color=3D#000000><pre>=20
This e-mail may contain confidential or privileged information. If you
think you have received this e-mail in error, please advise the sender by
reply e-mail and then delete this e-mail immediately. Thank you. Aetna
</pre></font></td></tr></table>
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