Very well put, Matt.


On Wed, 19 Feb 2003, Quarantine wrote:

> Date: Wed, 19 Feb 2003 08:49:13 -0500
> From: Quarantine <Quarantine AT gsccca DOT org>
> To: 'Rockey Reed' <Rockey.Reed AT veritas DOT com>,
     "'veritas-bu AT mailman.eng.auburn DOT edu'" <veritas-bu AT 
mailman.eng.auburn DOT edu>
> Subject: RE: [Veritas-bu] Printing from the NetBackup gui
> 
> First, let me say that any perceived frustration with Veritas is *not*
> directed at Rockey.  It's leftover from a **very** bad experience with their
> consultants.
> 
> The word copyright is never used in the HTML document created by the runbook
> generator, and it is also not mentioned in the readme.  I don't have any
> hard-copy documentation of the software, since Veritas left the software on
> my master server.  I have absolutely no intention of sharing the software
> and intentionally left that offer out of my post, although it's just silly
> that Veritas doesn't make this available to your clients.  I sincerely hope
> that Veritas realizes that it's mostly useless to document an environment
> only at installation.  Things change.
> 
> This is a simple tool that adds very little value to the Veritas deployment
> process and in no way differentiates you from your competitors, but the tool
> is very useful when used over the life of an NBU installation.  My company
> has paid Veritas a *significant* amount of money for NBU and it's support,
> as have the other subscribers to this list.  Veritas doesn't sell the
> runbook as a service after installation, so why does Veritas keep this
> useful tool away from your users?
> 
> Sincerely,
> Matt Adcock
> Systems Manager
> Georgia Superior Court Clerks' Cooperative Authority
> 404-327-9058
> www.gsccca.org
> 
> 
> -----Original Message-----
> From: Rockey Reed [mailto:Rockey.Reed AT veritas DOT com] 
> Sent: Tuesday, February 18, 2003 10:32 PM
> To: Quarantine
> Subject: RE: [Veritas-bu] Printing from the NetBackup gui
> 
> 
> Matt,
> 
> The runbook is proprietary property and should have been removed after the
> installation was complete.  You should NOT share this with anyone.  I
> believe there is a copyright statement on the book, which should be
> observed.
> 
> Thanks,
> Rockey Reed
> MCSE, MCP+I
> Staff Consultant
> VERITAS Software 
> (w)936.273.5021
> (c)832.567.0057
> (EFax)2147220248
> 
> Democracy is two wolves and a lamb voting on what to have for lunch. Liberty
> is a well-armed lamb contesting the vote! --Benjamin Franklin 
> 
> 
> -----Original Message-----
> From: Quarantine [mailto:Quarantine AT GSCCCA DOT ORG]
> Sent: Tuesday, February 18, 2003 7:26 PM
> To: 'dbyops'; 'veritas-bu AT mailman.eng.auburn DOT edu'
> Subject: RE: [Veritas-bu] Printing from the netbackup gui
> 
> 
> Not sure about getting this from the GUI.  In the Windows side of the house,
> there's a report called the runbook that documents pretty much everything
> you could imagine about your NBU environment including all your policies.
> I'm guessing this probably exists for you *nix folks also.  The Veritas
> professional services people acted like this was some big secret and that
> they weren't supposed to let clients have it, but they were kind enough to
> leave the files necessary to create the runbook on my master server.  I then
> wrote a script that creates the runbook and emails it to a specified address
> with blat (it's an HTML doc).  I have this scheduled to run every month on
> my master server and send the email to one of my public folders.
> 
> Matt
> 
> -----Original Message-----
> From: dbyops [mailto:dbyops AT compuserve DOT com] 
> Sent: Monday, February 17, 2003 6:17 AM
> To: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: [Veritas-bu] Printing from the netbackup gui
> 
> 
> Hi people,
> 
> I am a newbie to netbackup. I am currently running Netbackup 4.1 on solaris
> 8. How do i get a hardcopy of my policies from within the netbackup java
> GUI? I have tried selecting the print option from the menus but this does
> not seem to work...any ideas?
> 
> Yours greatfully,
> 
> Jonny.
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