Veritas-bu

[Veritas-bu] Error 37 on client restore

2002-11-26 14:52:29
Subject: [Veritas-bu] Error 37 on client restore
From: gbos AT uoguelph DOT ca (Gerrit Bos)
Date: Tue, 26 Nov 2002 14:52:29 -0500
Environment: Server: NB 3.4.1GA reasonably patched, Solaris 8, likewise.

Client: HP/UX 11, well patched.  NB 3.2 (soon to be updated)

It does have two interfaces which are configured as phobos and phobos-e1

First line in client's bp.conf is SERVER = wayback16, which is one of
the addresses of the server.
We tried restores both with and without REQUIRED_INTERFACE in the client
bp.conf

Regular backups work fine, but restores do not work.  We are seeing
consistent "Error 37: operation requested by an invalid server" on a
client-initiated restore.  This is not a media server, and we do not
want it to be a media server.

The client restore log shows:
-----------------
Restore started Tue Nov 26 11:21:02 2002
11:21:03 client phobos-e1 peername phobos-e1 is invalid for restore
request
--------------------
and the Activity log shows the Error 37, but indicates the restore
request comes from the other interface (phobos)

We are quite (but not entirely) sure that this behaviour started when
the server was upgraded to 3.4.1GA.  The sysadmin would like it resolved
before he upgrades the client to 3.4

Any ideas?  Thanks in advance....Gerrit


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