Veritas-bu

[Veritas-bu] NT_NB4.5 barcode problem - URGENT

2002-10-22 10:18:02
Subject: [Veritas-bu] NT_NB4.5 barcode problem - URGENT
From: rolfcolmer AT hotmail DOT com (Rolf)
Date: Tue, 22 Oct 2002 16:18:02 +0200
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Hello all again,

Please look at the following problem

I have a Dell PV136T robot with 4 Quantum SDLT drives. I install =
Netbackup Datacenter 4.5. I've entered the license keys (tried several, =
also with unrestricted features so this should not be the problem)

Everything seems OK. But then the problems occur...

When i inventory the robot using the VMUPDATE command i get the =
following result:

Generating list of recommended changes ...

Proposed Change(s) to Update the Volume Configuration
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D
Logically add new media ?????? (barcode <NONE>) to robot slot 2.
Logically add new media ?????? (barcode <NONE>) to robot slot 3.
Logically add new media ?????? (barcode <NONE>) to robot slot 20.
Updating volume configuration ...

Processing new media added to the robotic library by logically
adding media with new media IDs as follows...
 Media ID Slot
 =3D=3D=3D=3D=3D=3D=3D=3D =3D=3D=3D=3D
=20
and the following error message:

Update failed: media in slot 2 has missing or unreadable barcode
Use a seed for automatic creation of new media identifiers without =
barcodes.


This should mean that there is a problem with the barcodes i am using. =
But when i use Robtest to test the robot, and do an inventory over here, =
i get the following:

C:\Program Files\VERITAS\Volmgr\bin\tldtest.exe -r \\.\Changer0 -d1 =
Tape0 -d2 Ta
pe2 -d3 Tape1 -d4 Tape3

Opening \\.\Changer0
Enter tld commands (? returns help information)
s s
slot 1 (addr 4096) contains Cartridge =3D no
slot 2 (addr 4097) contains Cartridge =3D yes
Source address =3D 4097
Barcode =3D 000002S
slot 3 (addr 4098) contains Cartridge =3D yes
Source address =3D 19
Barcode =3D 000003S
slot 4 (addr 4099) contains Cartridge =3D no



And here are my barcodes. I already tried all day to find a solution, =
but didn't found any yet... the time pressure to finish this =
installation is getting bigger and bigger...

Please help!!

Regards

Rolf


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<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>Hello all again,</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Please look at the following =
problem</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>I have a Dell PV136T robot with 4 =
Quantum SDLT=20
drives. I install Netbackup Datacenter 4.5. I've entered the license =
keys (tried=20
several, also with unrestricted features so this should not be the=20
problem)</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Everything seems OK. But then the =
problems=20
occur...</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>When i inventory the robot using the =
VMUPDATE=20
command i get the following result:</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Generating list of recommended changes=20
...</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Proposed Change(s) to Update the Volume =

Configuration<BR>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D<BR>Logically=20
add new media ?????? (barcode &lt;NONE&gt;) to robot slot =
2.<BR>Logically add=20
new media ?????? (barcode &lt;NONE&gt;) to robot slot 3.<BR>Logically =
add new=20
media ?????? (barcode &lt;NONE&gt;) to robot slot 20.<BR>Updating volume =

configuration ...</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Processing new media added to the =
robotic library=20
by logically<BR>adding media with new media IDs as =
follows...<BR>&nbsp;Media=20
ID&nbsp;Slot<BR>&nbsp;=3D=3D=3D=3D=3D=3D=3D=3D&nbsp;=3D=3D=3D=3D<BR>&nbsp=
;</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>and the following error =
message:</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Update failed: media in slot 2 has =
missing or=20
unreadable barcode<BR>Use a seed for automatic creation of new media =
identifiers=20
without barcodes.<BR></FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>This should mean that there is a =
problem with the=20
barcodes i am using. But when i use Robtest to test the robot, and do an =

inventory over here, i get the following:</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>C:\Program =
Files\VERITAS\Volmgr\bin\tldtest.exe -r=20
<A href=3D"file://\\.\Changer0">\\.\Changer0</A> -d1 Tape0 -d2 Ta<BR>pe2 =
-d3 Tape1=20
-d4 Tape3</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Opening <A=20
href=3D"file://\\.\Changer0">\\.\Changer0</A><BR>Enter tld commands (? =
returns=20
help information)<BR>s s<BR>slot 1 (addr 4096) contains Cartridge =3D =
no<BR>slot 2=20
(addr 4097) contains Cartridge =3D yes<BR>Source address =3D =
4097<BR>Barcode =3D=20
000002S<BR>slot 3 (addr 4098) contains Cartridge =3D yes<BR>Source =
address =3D=20
19<BR>Barcode =3D 000003S<BR>slot 4 (addr 4099) contains Cartridge =3D=20
no</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>And here are my barcodes. I already =
tried all day=20
to find a solution, but didn't found any yet... the time pressure to =
finish this=20
installation is getting bigger and bigger...</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Please help!!</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Regards</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Rolf</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>&nbsp;</DIV></FONT></BODY></HTML>

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