Veritas-bu

[Veritas-bu] All media frozen, tons of 96 errors, NB 3.4 Sola ris Sparc

2002-09-11 10:50:49
Subject: [Veritas-bu] All media frozen, tons of 96 errors, NB 3.4 Sola ris Sparc
From: TerryGSpicuzza AT Eaton DOT com (Spicuzza, Terry G)
Date: Wed, 11 Sep 2002 10:50:49 -0400
We're having this issue right now.  Recently, all the media servers data
buffers were increased from 131072 to 262144.  Now the tapes receive the
following errors and are then frozen.

01:41:20 [7286] <16> io_read_media_header: block read is not recognizable -
length is 131072 bytes, media id 501560,
 drive index 6
01:41:21 [7286] <16> write_backup: non NetBackup media found in drive index
6, FREEZING 501560
01:41:21 [7286] <2> io_close: closing
/usr/openv/netbackup/db/media/tpreq/501560, from bptm.c.11247
01:41:21 [7286] <2> tpunmount: tpunmount'ing
/usr/openv/netbackup/db/media/tpreq/501560
01:41:23 [7286] <2> select_media: added 123 media id's to list that matched
robot number/type and media type
01:41:23 [7286] <2> select_media: skipping media id 401759, it is not the
correct retention_level
01:41:23 [7286] <2> select_media: skipping media id 400393, either FULL or
FROZE or SUSPENDED or IMPORTED

What we have to do is write new labels to the tapes as they become expired.
A pain in the butt.  Although, we get better thruput on the 9840-FC drives.

Anyone else have a better fix?

Terry
-----Original Message-----
From: Ray Herbig [mailto:RHerbig AT usaninc DOT com]
Sent: Tuesday, September 10, 2002 1:57 PM
To: Elwood Blues; Veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] All media frozen, tons of 96 errors, NB 3.4
Sola ris Sparc


I had a similar problem and it turned out to be a software vs hardware
issue. The problem I inherited was mammoth-2 tapes being controlled by hp-ux
10.20 using veritas 3.4 - this configuration wasn't compatible. 
So I would make sure everything is compatible, I would check firmware
versions, I would also check patch levels.


-----Original Message-----
From: Elwood Blues [mailto:fernando AT secret DOT org]
Sent: Tuesday, September 10, 2002 10:29 AM
To: Veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] All media frozen, tons of 96 errors, NB 3.4
Solaris Sparc


Tried the st.conf entry you suggested, still getting the error. This is
happening when I approach the end of the tapes (AIT2 50G native/130G
compressed, around 90-100G of data per tape when the error crops up).
Maybe there is a problem with Veritas sensing where the tapes end?
This never happened when we were using 36G native/72G compressed tapes.

Thanks for all your help,

    -F

> It looks as though these are the st.conf settings recommended by
> Veritas.  I had some intermittent problems with my AIT2 drives and
> Qualstar had me change the settings to this:
>
> SONY_AIT = 1, 0x36, 0, 0xd679, 4, 0x00, 0x00, 0x00, 0x00, 0;
>
> This solved the problems.
>
> Also, make sure that the dip switch settings on the drives are set to 2, 4
& 7 ON (the rest OFF).
>
> Neil
>
> -----Original Message-----
> From: Elwood Blues [mailto:fernando AT secret DOT org]
> Sent: Monday, September 09, 2002 12:34 PM
> To: Veritas-bu AT mailman.eng.auburn DOT edu
> Subject: [Veritas-bu] All media frozen, tons of 96 errors, NB 3.4
> Solaris Sparc
>
>
> A client is having issues with a backup server freezing all available
> media, then giving off 96 errors on subsequent backups. Checking thru
> the logs shows that tapes are being frozen for the following reason:
> "FREEZING media id 000021, too many data blocks written, check
> tape/driver block size configuration"
>
> This gets repeated for each tape until the media server runs out of
> tapes. The media server is a Solaris 7 box with a SpectraLogic
> TreeFrog library, with the following st.conf entry for the library:
> tape-config-list =
> "SONY    SDX-500C", "SONY 8mm AIT2", "SONY_AIT";
> SONY_AIT = 1,0x34,0,0x9639,4,0x13,0x0,0x8C,0x8C,3;
>
> Anyone run into this before? I couldn't find any relevant tech notes
> on the Veritas website. Thanks in advance.
>
>     -F
>
>
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