Veritas-bu

[Veritas-bu] Status Code 54

2002-05-27 07:19:36
Subject: [Veritas-bu] Status Code 54
From: Chan.Bhangra AT aleagroup DOT com (Chan Bhangra)
Date: Mon, 27 May 2002 12:19:36 +0100
I have checked that the client can see the master\media server and vice
versa and the bp commands return with the correct information.

The problem only occurs with one database out of ten that is on the server,
all of the other databases backup fine on a client and it's never the same
database or client that this problem is encountered on. Thats why it's
confusing me.

Thanks for your feedback Max.

Chan Bhangra



                                                                                
                        
                    "Haberl, Max"                                               
                        
                    <Max.Haberl@commerzb       To:     Chan Bhangra 
<Chan.Bhangra AT aleagroup DOT com>        
                    ankib.com>                 cc:                              
                        
                                               Subject:     RE: [Veritas-bu] 
Status Code 54             
                    27/05/2002 12:01                                            
                        
                                                                                
                        
                                                                                
                        




Hi, i think you have a problem with your dns entries.

Try

bpclntcmd -hn <hostname>

and a

bpclntcmd -ip <ip-addres>

The output have to show you for -ip the servername and for -hn the ip
address.

I think you won`t get a output for the -ip thing.

Regards
Max


-----Original Message-----
From: Chan Bhangra [mailto:Chan.Bhangra AT aleagroup DOT com]
Sent: Montag, 27. Mai 2002 12:15
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Status Code 54



Currently running Netbackup 3.4.1 on an NT4 master\media server with the
latest NB_341_3 patch.

On a regular basis we have been seeing a Status code 54 on  SQL Server
Class jobs. We have about twenty-five SQL Servers in this class, with at
least ten databases per server and there will always be one database that
errors with a Status Code 54, all of the other databases back-up ok.

These are full backups and the error never occurs on the same database or
the same sever.

We have changed all tape media to new ones with no success.

Below is a list of the errors from the dbclient and dbbackup logs.
lnspbck01 is our Master\media server. RRLN08 is a SQL Server client.

dbclient
08:16:05 [277.266] <2> bind_on_port_addr: bound to port 4663
08:16:05 [277.266] <2> bprd_connect: no authentication required
08:16:05 [277.266] <4> serverResponse: initial client_read_timeout = <3600>
08:16:15 [277.266] <4> serverResponse: INF - Server buffer size = 65536
08:16:15 [277.266] <4> serverResponse: INF - comm file read timeout set to
3600
08:16:15 [277.266] <2> bind_on_port_addr: bound to port 0
08:16:15 [277.266] <4> serverResponse: INF - DATA sockfd: 1340
08:16:15 [277.266] <2> bind_on_port_addr: bound to port 0
08:16:18 [277.266] <2> bind_on_port_addr: bound to port 0
08:16:21 [277.266] <2> bind_on_port_addr: bound to port 0
08:18:50 [277.266] <16> connectSock: ERR - connect() to server failed,
Connection refused.
08:18:50 [277.266] <16> serverResponse: ERR - cannot connect on NAME socket
lnspbck01.4901
08:18:50 [277.266] <16> dbc_open: ERR - serverResponse() failed
08:18:50 [277.266] <4> closeApi: INF - EXIT STATUS 6: the backup failed to
back up the requested files

dbbackup
08:16:05 [277,254] <4> InitPipeInfo: INF - Using backup image
'rrln08.MSSQL7.RRLN08.db.RMS_SYSTEMDATA.~.0.001of001.20020525081605..C'.
08:16:05 [277,254] <4> Dbbackrec::Perform: INF - backup database
"RMS_SYSTEMDATA" to VIRTUAL_DEVICE='VNBU0-277-254' with blocksize = 512,
maxtransfersize = 65536, buffercount = 1
08:16:05 [277,254] <4> Dbbackrec::Perform: INF - #Stripes: 1, #Bufs per
stripe 1, To: NetBackup on lnspbck01
08:16:05 [277,254] <4> DBConnect: INF - Logging into SQL Server with DSN
<VeritasBackup>, SQL userid <sa>.
08:18:50 [277,72] <4> KillAllThreads: INF - Issuing SignalAbort to MS SQL
Server VDI
08:18:50 [277,266] <32> DBthreads::dbclient: ERR - Error returned when
opening dbclient, pipe #0
08:18:51 [277,254] <16> CODBCaccess::LogODBCerr: DBMS MSG - ODBC error.
ODBC return code <-1>, SQL State <37000>, Message Text <[Microsoft][ODBC
SQL Server Driver][SQL Server]Write on 'VNBU0-277-254' failed, status =
995. See the SQL Server error log for more details.>
08:18:51 [277,254] <32> Dbbackrec::Perform: ERR - Error found executing
<backup database "RMS_SYSTEMDATA" to VIRTUAL_DEVICE='VNBU0-277-254' with
blocksize = 512, maxtransfersize = 65536, buffercount = 1>
08:18:51 [277,254] <32> CDBbackrec::FreeDeviceSet(): ERR - Error in
VDS->Close: 0x80770004. The text follows:
08:18:51 [277,254]     CONTINUATION: - An abort request is preventing
anything except termination actions.
08:18:51 [277,254] <4> Dbbackrec::Perform: INF - OPERATION #93 of batch C:
\Program Files\VERITAS\batch\UP_to_End.bch FAILED with STATUS 1 (0 is
normal). Elapsed time = 166(166) seconds.


Any help would be appreciated.

Thanks.

Chan Bhangra


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