Hi
According to log, it is seems to be the configuration problem and not a
bug in the software, so upgrade to 4.5 will not help you!!!
Have you used the device configuration wizard when configured your
drives?
If not you probably have mismatch between "no rewind device" and "robot
drive number". Please pay attention that in STK L40/80 libraries the
drives counted from bottom to top. See 'To correlate device files to
physical drives' in NBU admin guide page 57.
Regards, Daniel.
-----Original Message-----
From: danix [mailto:danix AT cloud9 DOT net]
Sent: Monday, May 20, 2002 9:20 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] update on drives being marked down/missing
I received a lot of suggestions, thanks.
So far we have:
- checked log files for errors
- brought the master down (e450) to do a probe-scsi
- checked st.conf, sg.conf
- deleted all drives, storage unit, robot, and readded
The system now sees all the drives correctly, but the problem is still
there,
the drives are being marked down. We are able to go to disk
successfully.
We think it's a NBU problem at this point. We are running 3.4.1 and
very
tempted to throw the 4.5 upgrade on to see what happens, or reinstall
and
go back to 3.4. I think either will probably introduce other problems
and
may not help with the existing problem, but I'm open to suggestions.
Warning - long log follows.
Someone asked for bptm log info.
In /opt/openv/netbackup/db/error I get:
grep bptm log_1021867200
1021903311 1 132 16 backup02 111846 0 0 wapcuwg01bb0009 bptm media
manager terminated during mount of media id 000010, possible media mount
timeout
1021903313 1 4 16 backup02 111846 0 0 wapcuwg01bb0009 bptm media manager
terminated by parent process
1021903403 1 130 4 backup02 0 0 0 *NULL* bptm media id 000010 removed
from media manager database (expired)
1021915572 1 130 4 backup02 0 0 0 *NULL* bptm media id 000186 removed
from media manager database (expired)
1021915625 1 130 4 backup02 0 0 0 *NULL* bptm media id 000081 removed
from media manager database (expired)
1021915630 1 130 4 backup02 0 0 0 *NULL* bptm media id 000140 removed
from media manager database (expired)
1021915783 1 130 4 backup02 0 0 0 *NULL* bptm media id 000161 removed
from media manager database (expired)
1021915989 1 4 4 backup02 113073 113073 0 backup02 bptm begin writing
backup id backup02_1021915676, copy 1, fragment 1, to media id 000181 on
drive index 4
1021916498 1 4 4 backup02 113073 113073 0 backup02 bptm successfully
wrote backup id backup02_1021915676, copy 1, fragment 1, 726464 Kbytes
at 1436.901 Kbytes/sec
1021916529 1 132 8 backup02 113074 113074 0 backup02 bptm media id
000140 is in a DOWN drive, misplaced, write protected or unmountable;
attempting retry with a different media id
1021916705 1 132 16 backup02 113074 113074 0 backup02 bptm attempted to
use new media (000161), but the media id found (000145) is already in
use, FREEZING 000161
1021916713 1 132 16 backup02 113076 0 0 wapcuwg01aa0008 bptm incorrect
media found in drive index 3, expected 000153, found 000161, FREEZING
000153
1021916741 1 132 16 backup02 113075 0 0 wapcuwg01bb0005 bptm read error
on media id 000130, drive index 5, reading header block, I/O error
1021916743 1 4 4 backup02 113073 113073 0 backup02 bptm begin writing
backup id backup02_1021915676, copy 1, fragment 2, to media id 000183 on
drive index 6
1021916891 1 132 16 backup02 113076 0 0 wapcuwg01aa0008 bptm incorrect
media found in drive index 3, expected 000145, found 000148, FREEZING
000145
1021916913 1 132 16 backup02 113074 113074 0 backup02 bptm attempted to
use new media (000081), but the media id found (000153) is already in
use, FREEZING 000081
1021916983 1 130 4 backup02 0 0 0 *NULL* bptm media id 000140 removed
from media manager database (expired)
1021917080 1 132 16 backup02 113075 0 0 wapcuwg01bb0005 bptm read error
on media id 000130, drive index 7, reading header block, I/O error
1021917411 1 132 16 backup02 113075 0 0 wapcuwg01bb0005 bptm read error
on media id 000130, drive index 8, reading header block, I/O error
1021917412 1 132 8 backup02 113075 0 0 wapcuwg01bb0005 bptm FREEZING
media id 000130, it has had at least 3 errors in the last 12 hour(s)
1021917460 1 132 16 backup02 113074 113074 0 backup02 bptm media manager
terminated during mount of media id 000019, possible media mount timeout
1021917462 1 4 16 backup02 113074 113074 0 backup02 bptm media manager
terminated by parent process
1021917468 1 132 16 backup02 113075 0 0 wapcuwg01bb0005 bptm media
manager terminated during mount of media id 000143, possible media mount
timeout
1021917468 1 132 16 backup02 113076 0 0 wapcuwg01aa0008 bptm media
manager terminated during mount of media id 000160, possible media mount
timeout
1021917470 1 4 16 backup02 113075 0 0 wapcuwg01bb0005 bptm media manager
terminated by parent process
1021917470 1 4 16 backup02 113076 0 0 wapcuwg01aa0008 bptm media manager
terminated by parent process
1021917583 1 130 4 backup02 0 0 0 *NULL* bptm media id 000019 removed
from media manager database (expired)
1021918400 1 132 8 backup02 113077 0 0 wapcuwg01aa0008 bptm cannot
locate on drive index 4, locate scsi command failed, key = 0x3, asc =
0x11, ascq = 0x0
1021918691 1 4 16 backup02 113073 113073 0 backup02 bptm media manager
terminated by parent process
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