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Hi All
=20
Configurarion:
1 x W2K Master Server controlling STK9740 robot. (Robotic control only - =
no drives)
2 x W2K San Media Servers using 1 drive each on STK9740.
NetBackup 3.4.1 patch 341_2 installed on Master and Media servers.
=20
Problem: Since installation of patch 341_2 two night ago, 1 stream (out =
of 4) on each media server fails with error code 13.
extract from All Log Entries:
=20
2002/02/21 02:33:28 master fp01 Info started backup job for client fp01, =
class FP01_M, schedule Daily on storage unit fp01-hcart-robot-tld-1
2002/02/21 02:33:29 master fp01 Info client fp01 handling path c:\
2002/02/21 02:33:29 master fp01 Info client fp01 handling path =
M:\Shared-Data\SYSDEV
2002/02/21 02:33:29 master fp01 Info client fp01 handling path =
M:\Software
2002/02/21 02:33:29 master fp01 Info client fp01 handling path =
M:\Shared-Data\4thFloor
2002/02/21 02:33:29 master fp01 Info client fp01 handling path =
M:\Shared-Data\CCentre
....
2002/02/21 02:33:33 fp01 fp01 Info begin writing backup id =
fp01_1014251608, copy 1, fragment 1, to media id MT0322 on drive index 0
2002/02/21 02:36:40 master Info scheduler found no backups due to run
2002/02/21 02:37:06 fp01 fp01 Warning from client fp01: WRN - Removable =
Storage Management: unable to export database (WIN32 1058: The service =
cannot be started, either because it is disabled or because it has no =
enabled devices associated with it. )
2002/02/21 02:38:48 fp01 fp01 Error socket read failed, An existing =
connection was forcibly closed by the remote host. (10054)
2002/02/21 02:38:49 fp01 fp01 Error could not send server status message
2002/02/21 02:38:51 fp01 fp01 Info file read failed
2002/02/21 02:38:51 fp01 fp01 Error backup of client fp01 exited with =
status 13 (file read failed)
2002/02/21 02:38:51 master Error scheduler exiting - file read failed =
(13)
=20
=
=
=
=
=
<?xml:namespace prefix =3D o ns =3D =
"urn:schemas-microsoft-com:office:office" />
Has anyone seen this before?
Regards
Fiona Greenhough
Software Engineer
MGX Storage Solutions
126 4th Road
Midrand
Phone: +27 11 695 2509
Fax: +27 11 695 2291
Cell: +27 082 338 4754
Email: Fiona.Greenhough AT mgxgroup DOT com=20
This e-mail and attachments relating thereto, is intended for the =
abovementioned recipient. If you have received this e-mail in error, =
kindly notify the sender and delete it immediately as it contains =
information relating to the official business of MGX Storage Solutions, =
which is confidential, legally privileged and proprietary to MGX Storage =
Solutions. MGX Storage Solutions does not own and endorse any other =
content. The views and opinions expressed in this e-mail are those of =
the sender unless clearly stated as being those of MGX Storage =
Solutions.
=20
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<HTML><HEAD>
<META HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =
charset=3Diso-8859-1">
<TITLE>MGX Stationery</TITLE>
<META content=3D"MSHTML 5.00.3103.1000" name=3DGENERATOR>
<META content=3DFrontPage.Editor.Document name=3DProgId></HEAD>
<BODY aLink=3D#000000 background=3Dcid:284464707@22022002-1bbc =
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COLOR: #000000; FONT-FAMILY: Arial; FONT-SIZE: 10pt; MARGIN-LEFT: 20px; =
MARGIN-TOP: 125px"=20
vLink=3D#000000>
<DIV><FONT face=3D"Comic Sans MS"><SPAN class=3D284464707-22022002>Hi=20
All</SPAN></FONT></DIV>
<DIV><FONT face=3D"Comic Sans MS"><SPAN=20
class=3D284464707-22022002></SPAN></FONT> </DIV>
<DIV><FONT face=3D"Comic Sans MS"><SPAN class=3D284464707-22022002>
<DIV><SPAN class=3D011281507-22022002>Configurarion:</SPAN></DIV>
<DIV><SPAN class=3D011281507-22022002>1 x W2K Master Server =
controlling=20
STK9740 robot. (Robotic control only - no drives)</SPAN></DIV>
<DIV><SPAN class=3D011281507-22022002>2 x W2K San Media Servers using 1 =
drive each=20
on STK9740.</SPAN></DIV>
<DIV><SPAN class=3D011281507-22022002>NetBackup 3.4.1 patch 341_2 =
installed on=20
Master and Media servers.</SPAN></DIV>
<DIV><SPAN class=3D011281507-22022002></SPAN> </DIV>
<DIV><SPAN class=3D011281507-22022002>Problem: Since installation of =
patch=20
341_2 two night ago, 1 stream (out of 4) on each media =
server=20
fails with error code 13.</SPAN></DIV>
<DIV><SPAN class=3D011281507-22022002>extract from All Log =
Entries:</SPAN></DIV>
<DIV><SPAN class=3D011281507-22022002></SPAN> </DIV>
<DIV><SPAN=20
class=3D011281507-22022002>2002/02/21 02:33:28 master fp01=
Info started=20
backup job for client fp01, class FP01_M, schedule Daily on storage unit =
fp01-hcart-robot-tld-1<BR>2002/02/21 02:33:29 master fp01&=
nbsp;Info client=20
fp01 handling path=20
c:\<BR>2002/02/21 02:33:29 master fp01 Info clie=
nt fp01=20
handling path=20
M:\Shared-Data\SYSDEV<BR>2002/02/21 02:33:29 master fp01&n=
bsp;Info client=20
fp01 handling path=20
M:\Software<BR>2002/02/21 02:33:29 master fp01 Info&n=
bsp;client=20
fp01 handling path=20
M:\Shared-Data\4thFloor<BR>2002/02/21 02:33:29 master fp01=
Info client=20
fp01 handling path M:\Shared-Data\CCentre</SPAN></DIV>
<DIV><SPAN class=3D011281507-22022002>....</SPAN></DIV>
<DIV><SPAN=20
class=3D011281507-22022002>2002/02/21 02:33:33 fp01 fp01&n=
bsp;Info begin=20
writing backup id fp01_1014251608, copy 1, fragment 1, to media id =
MT0322 on=20
drive index=20
0<BR>2002/02/21 02:36:40 master Info scheduler =
found=20
no backups due to=20
run<BR>2002/02/21 02:37:06 fp01 fp01 Warning fro=
m=20
client fp01: WRN - Removable Storage Management: unable to export =
database=20
(WIN32 1058: The service cannot be started, either because it is =
disabled or=20
because it has no enabled devices associated with it.=20
)<BR>2002/02/21 02:38:48 fp01 fp01 Error socket =
read=20
failed, An existing connection was forcibly closed by the remote =
host. =20
(10054)<BR>2002/02/21 02:38:49 fp01 fp01 Error c=
ould=20
not send server status=20
message<BR>2002/02/21 02:38:51 fp01 fp01 Info fi=
le read=20
failed<BR>2002/02/21 02:38:51 fp01 fp01 Error ba=
ckup of=20
client fp01 exited with status 13 (file read=20
failed)<BR>2002/02/21 02:38:51 master Error sch=
eduler=20
exiting - file read failed (13)</SPAN></DIV>
<DIV><SPAN class=3D011281507-22022002></SPAN> </DIV>
<DIV></SPAN></FONT><SPAN=20
style=3D"mso-spacerun: =
yes"> &n=
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style=3D"mso-spacerun: =
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><SPAN=20
style=3D"FONT-FAMILY: 'Comic Sans MS'; FONT-SIZE: 10pt"><?xml:namespace =
prefix =3D o=20
ns =3D "urn:schemas-microsoft-com:office:office" =
/><o:p></o:p></SPAN></DIV></DIV>
<DIV class=3DSection1>
<P><SPAN style=3D"FONT-FAMILY: 'Comic Sans MS'; FONT-SIZE: 10pt"><SPAN=20
class=3D284464707-22022002>Has anyone seen this =
before?</SPAN></SPAN></P>
<P><SPAN style=3D"FONT-FAMILY: 'Comic Sans MS'; FONT-SIZE: =
10pt">Regards<BR>Fiona=20
Greenhough<BR><B>Software Engineer</B><BR>MGX Storage =
Solutions</SPAN><BR><SPAN=20
style=3D"FONT-FAMILY: 'Comic Sans MS'; FONT-SIZE: 10pt">126 4th=20
Road<BR>Midrand<BR>Phone: +27 11 695 2509<BR>Fax: +27 11 695 =
2291<BR>Cell: +27=20
082 338 4754<BR>Email:<SPAN style=3D"mso-spacerun: yes"> =20
</SPAN><U>Fiona.Greenhough AT mgxgroup DOT com</U></SPAN> </P>
<P><I style=3D"mso-bidi-font-style: normal"><SPAN=20
style=3D"COLOR: #333399; FONT-SIZE: 8pt; mso-bidi-font-size: =
12.0pt">This e-mail=20
and attachments relating thereto, is intended for the abovementioned =
recipient.=20
If you have received this e-mail in error, kindly notify the sender and =
delete=20
it immediately as it contains information relating to the official =
business of=20
MGX Storage Solutions, which is confidential, legally privileged and =
proprietary=20
to MGX Storage Solutions. MGX Storage Solutions does not own and endorse =
any=20
other content. The views and opinions expressed in this e-mail are those =
of the=20
sender unless clearly stated as being those of MGX Storage=20
Solutions.<o:p></o:p></SPAN></I></P></DIV> </BODY></HTML>
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