Veritas-bu

[Veritas-bu] STK L700-Drives down

2002-01-03 23:56:10
Subject: [Veritas-bu] STK L700-Drives down
From: Andrew Shinkarev <shinkara AT pprd.abbott DOT com> (Andrew Shinkarev)
Date: Thu, 3 Jan 2002 22:56:10 -0600
On Thu, Jan 03, 2002 at 03:05:44PM -0600, David A. Chapa wrote:

you can put blank tape with DGXXXX(?) barcode into L700's internal 
slots, they are right under second CAP, and use 
commands from library menu, mount/unmount test should be helpfull, 
if library fails to mount/unmount diag tape then you have problem with 
hardware. 
But.. two tape drives at the same time with the same problem.. I don't think 
so. 
What kind of tape drives you've got? Are they on the same SCSI chain?

I've got a lot of problems with the STK/CrossRoads bridges. 
That was old STK3200 or 4200 CrossRoads I believe. 
My bridges was logging to fabric with different topology every time.
Be sure you've got the latest firmware. 

The latest firmware level for DLT tape drives is 106. 
I do beleive you need to have 34_2 to run it. 

The latest firmware I heard from STK for L700 is 2.30, it could be 
newer. 

Thanks,
Andrew

 
> here's one for the group to hash out with me.
> 
> STK L700, Solaris 2.6 Master, v 3.4.1, Brocade Switches, Crossroads Bridges,
> SSO.
> 
> My client has been having an issue with TWO particular drives.  When a
> backup job requests a tape mount, the library satisfies that request, but
> never 'mounts' the tape.  It eventually writes to the syslog that the tape
> is in a down'd drive.  Its only these two drives.
> 
> They have replaced the drives, the bridges and now have asked me to look
> into it.  I took a pretty close look at it today, I think it is hardware.
> The reason I am leaning there, is when I attempted to dismount the tape from
> the L700 panel, the command failed.  Netbackup at that point had already
> given up on the two drives and I had already killed the backup jobs, so
> there was nothing special going on with the NBU server.
> 
> Any thoughts out there?
> 
> Thanks
> 
> David
> 
> <><><><><><><><><><><><><><><><><><><><>
> David A. Chapa
> NetBackup Consultant
> DataStaff, Inc.
> http://www.consulting.datastaff.com
> 847 413 1144
> ---------------------------------------
> NBU-LSERV AT datastaff DOT com - Adv. Scripting
> http://www.xbpadm-commands.com
> 
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-- 
----
Andrew Shinkarev
Network Systems Specialist
Abbott Laboratories
(847) 9387559
shinkara AT pprd.abbott DOT com