Veritas-bu

[Veritas-bu] UPDATE: Mixed Env. Introducing new Media server and...problems..

2001-11-14 10:21:48
Subject: [Veritas-bu] UPDATE: Mixed Env. Introducing new Media server and...problems..
From: edward.dubrovsky AT cgi DOT ca (Edward Dubrovsky/CGI)
Date: Wed, 14 Nov 2001 10:21:48 -0500
Hi everyone,

Thanks for the people who responded to my initial call for help.

Here is an update that perhaps will assist in troubleshooting this. When we
kick of a backup using the W2K media server at the library I can see the
robot going an picking up the correct tape and mounts it in the drive. But
nothing is updated in the device management screen (ie. tape not showing
that it was read and label and barcode identified but the drive is showing
there is a tape in it). It then waits for about 5-10 minutes and then the
drive goes down and tries to mount another tape on another drive.

Any ideas?

thx.

Ed.

----- Forwarded by Edward Dubrovsky/CGI on 11/14/01 10:22 AM -----
                                                                                
                                   
                    Edward                                                      
                                   
                    Dubrovsky            To:     "'veritas-bu AT 
mailman.eng.auburn DOT edu'"                             
                                          <veritas-bu AT mailman.eng.auburn DOT 
edu>                                      
                    11/13/01 02:05       cc:                                    
                                   
                    PM                   Subject:     Mixed Env. Introducing 
new Media server and...problems..     
                                                                                
                                   
                                                                                
                                   



Hi Everyone,

We have two environments:

Env 1: Master (Solaris 2.8) with a couple of media servers all controlling
HP 20/700 with 8 dlt8000 drives via SAN (brocade switches) Environment is
working well. 3.4.1GA (data center) with multihosted drives configured etc
etc..

Env 2: Bringing in a Media server 3.4.1 on W2K configured SAN to see the
library and the robot and configured the multihosted drives and robot
control is set to to the Env 1.

Trying to do a simple backup and getting tapes being requested and never
mounted and drives going down. I can see that the media server has started
sending a few files but it never goes further then that.
ie.

11/13/2001 1:47:00 PM - connecting
11/13/2001 1:47:01 PM - connected; connect time: 000:00:01
11/13/2001 1:47:06 PM - mounting XXX096
11/13/2001 1:47:16 PM - mounting XXX095
11/13/2001 1:55:12 PM - mounting XXX094

and so on and on until all drives are tld-down status but nothing was
actually backed to tape.

vmdareq shows:

tape1 - AVAILABLE
     host1
     host2 SCAN_HOST
     mynewhost
tape2 - AVAILABLE
     host1
     host2 SCAN_HOST
     mynewhost
tape3 - AVAILABLE
     host1
     host2 SCAN_HOST
     mynewhost

and so on for 8 drives...

NOTE: I have 2 nics in the new media host (w2k), one is the primary and the
host name is configured as "mynewhost" but I use the other NIC for backups
and it connected to a firewall which does NAT to connect to this other
master (host2)(solaris). However, the hostname being seen is my "production
segment" and not the backup segment (so I am not sure if this is the
problem.. etc).

Any ideas, suggestions would be appreciated.

thx.
______________________________________________
Ed Dubrovsky, SCA CNE MCSE HPCP CCNA
Phone: (905) 882-6300 x4066
Email: edward.dubrovsky AT cgi DOT ca
______________________________________________
No one travels so high as he who knows not
where he is going. -Oliver Cromwell

1. Out of clutter, find simplicity 2. From
discord, find harmony 3. In the middle of
difficulty lies opportunity ,(Three rules
of work) -Albert Einstein
______________________________________________



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