Barbara,
   I'd start with basic networking.  The section on resolving network
communication  problems in the Troubleshooting guide (pg 21 and 24 in
version 3.2 and 3.4 respectively).  Eg.
 - can you ping a client from the host.
 - can you ping the master from a client
 - are the bp port listed under netstat -a
 - are the network card settings right under ifconfig
 - does the network traffic go via a reasonably direct route (using
traceroute)

traceroute will show you each hop along the way.  You may have to hunt it
down on your machine.  I hope this helps....Gerrit

"Hswe, Barbara" wrote:

> Greetings,
>
> We recently had an accidental change in IP addresses, where when the
> network admins were "cleaning" the closet, they plugged in my server's
> network cord to the wrong vlan.  Since then, backups haven't worked.
>
> We reconfigured the port so that it's on the correct VLAN and gave the
> server it's original IP static IP address, but still no success.
>
> When I run bpclntcmd -sv and bpclntcmd -pn -- I get no output.  Veritas
> support says that this is definitely a sign of network misconfiguration,
> but unfortunately, I don't know enough about networks to point the
> finger!  Has anyone come across this issue, and if so, how was it
> resolved?
>
> Barbara
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