All,
There was a earlier this year an issue with the DLT 7000 & 8000 drives in the
L180 & L700. This was causing the drive to fail to load/unload. This was due
to some problems with the Torque handle that handles the tape loads/unloads.
An STK trained engineer should be able to fix this issue onsite
Hope this helps...
Ysbrand
scott.kendall AT abbott DOT com wrote:
>
> The stuck drive mentioned is exactly what I am seeing with my L700 as well.
> In fact, I just had one last night.
>
> We have 8 drives currently and have had this robot for about 4 months. The
> "stuck" drives have occurred about 4 or 5 times in that period.
>
> When a drive gets stuck for us, the robot states "intervention required" on
> the front panel. NetBackup shows the drives UP (sometimes will DOWN the
stuck
> drive), but stops working for all new backups. A few that are in progress
may
> continue, but all new backups stay active but don't do anything until the
> problem is resolved. We are NOT using ACS. It would be nice that when a
> single drive had problems, the rest of the robot continued to work...
instead
> of everything coming to a halt. Are others seeing this same thing? Is
this
> somehow related to us using the robot as a TLD robot and not using ACS?
>
>
> - Scott
>
>
>
>
> john.vrla AT exxonmobil DOT com
>
> Sent by: To:
BRohloff.CSC AT SIKORSKY DOT COM
> veritas-bu-admin AT mailman DOT eng. cc:
veritas-bu AT mailman.eng.auburn DOT edu
> auburn.edu Subject:
[Veritas-bu] Re: Stuck DLT Drives in an L700 ?
>
>
> 07/23/2001 05:05 PM
>
>
>
>
>
>
> We have a HP SureStore 20/700 (STK L700 clone) that has problems with
> "stuck" DLT tapes. I define stuck as partially ejected about an inch of
> the tape sticks out from the drive and cannot be pulled by hand without
> pushing the tape back into the drive and reloaded and unloaded manually
> Another associated problem is the LED indicates that a drive(s) as
> "cartridge-in" or "unloaded" when the tape drive(s) are empty. These show
> up on robtest as loaded but without a media ID. Moving the DLT tape drive
> arm down and up clears the false LED readings and makes the drive(s)
> available(Idle).
>
> We have tried different microcode,replaced robot/tape drive parts,changed
> SCSI cables(down to 10 meters in length) and the problem continues. It has
> subsided somewhat,ie,it is no longer a daily occurrence with 2 to 3 drives
> being tied up.
>
> I'd like to know if this is the same kind of "stuck" you are talking about
> and if you have similar LED readings. THANKS!!!
>
>
-------------------------------------------------------------------------------------------------
>
>
> John P. Vrla Infrastructure Analyst
> CETS/GIS/IFS Unix-MidRange Computing Skill Center
> 214-951-4736 Dallas/Pegasus Place/B-7-W39
>
--------------------------------------------------------------------------------------------------
>
>
>
>
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>
>
>
>
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