Veritas-bu

[Veritas-bu] unable to restore

2001-07-18 15:06:38
Subject: [Veritas-bu] unable to restore
From: jlaurie AT csu DOT org (James Laurie)
Date: Wed, 18 Jul 2001 13:06:38 -0600
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Nothing in the bpcd log ... the relevant entries for the time period in 
the bprd log are in a previous message if you want to look at them.

I don't think it's a security thing, I tried a restore from the master to 
the master and it hangs as well.




"Bob Bakh" <bob.bakh AT home DOT com>
07/18/2001 12:47 PM

 
        To:     "Schroen, Christopher C Mr IMCEN/CEXEC" 
<Christopher.Schroen AT hqda.army DOT mil>, "James Laurie" <jlaurie AT csu DOT 
org>
        cc:     "'Veritas-BU List'" <veritas-bu AT mailman.eng.auburn DOT edu>
        bcc: 
        Subject:        Re: [Veritas-bu] unable to restore


check the bpcd log on the client and the media server and the master
 
also check the bprd log on the master.
 
I'm thinking it is a security thing.
 
if you are restoring hostA, using MasterA and Media ServerA.  Are you 
restoring it to HostB or HostA, also where are you executing the restore, 
MasterA Media ServerA or HostA or HostB?
 
Thanks,
 
Bob
----- Original Message ----- 
From: James Laurie 
To: Schroen, Christopher C Mr IMCEN/CEXEC 
Cc: 'Veritas-BU List' 
Sent: Wednesday, July 18, 2001 11:24 AM
Subject: RE: [Veritas-bu] unable to restore


Backups work fine though.  Just in case, however, I ran robtest and all my 
drives show OK. Thanx anyway. 




"Schroen, Christopher C Mr IMCEN/CEXEC" <Christopher.Schroen AT hqda.army DOT 
mil> 
07/18/2001 12:20 PM 
        
        To:        "'James Laurie'" <jlaurie AT csu DOT org> 
        cc:        "'Veritas-BU List'" <veritas-bu AT mailman.eng.auburn DOT 
edu> 
        bcc:         
        Subject:        RE: [Veritas-bu] unable to restore



>Help!  I can't restore any files!
>All attempts to restore files just hang. The progress
>log looks like this:
>Restore started Wed Jul 18 07:35:44 2001
>07:35:46 (268457.xxx) Restore job id 268457 will require 1 image.
>07:35:46 (268457.xxx) Media id CSU110 is needed for the restore.

When this happened to me, it was because there was something wrong with my
SCSI bus.  My tape library's robotic controller couldn't detect half of 
the
slots in the library.  NetBackup, however, didn't know there was a 
problem,
and so it would wait forever, "waiting for media... to be mounted."

I discovered what was wrong by using "robtest" to scan slots.

Hope that helps

========================================
Christopher Schroen
UNIX System Administrator
HQDA Tracking System
IMCEN/CEXEC Pentagon
tel +1 703 697 3362
pager +1 703 826 6860
mailto:christopher.schroen AT hqda.army DOT mil





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<br><font size=2 face="sans-serif">Nothing in the bpcd log ... the relevant 
entries for the time period in the bprd log are in a previous message if you 
want to look at them.</font>
<br>
<br><font size=2 face="sans-serif">I don't think it's a security thing, I tried 
a restore from the master to the master and it hangs as well.</font>
<br>
<br>
<br>
<table width=100%>
<tr valign=top>
<td>
<td><font size=1 face="sans-serif"><b>&quot;Bob Bakh&quot; &lt;bob.bakh AT home 
DOT com&gt;</b></font>
<p><font size=1 face="sans-serif">07/18/2001 12:47 PM</font>
<br>
<td><font size=1 face="Arial">&nbsp; &nbsp; &nbsp; &nbsp; </font>
<br><font size=1 face="sans-serif">&nbsp; &nbsp; &nbsp; &nbsp; To: &nbsp; 
&nbsp; &nbsp; &nbsp;&quot;Schroen, Christopher C Mr IMCEN/CEXEC&quot; 
&lt;Christopher.Schroen AT hqda.army DOT mil&gt;, &quot;James Laurie&quot; 
&lt;jlaurie AT csu DOT org&gt;</font>
<br><font size=1 face="sans-serif">&nbsp; &nbsp; &nbsp; &nbsp; cc: &nbsp; 
&nbsp; &nbsp; &nbsp;&quot;'Veritas-BU List'&quot; &lt;veritas-bu AT 
mailman.eng.auburn DOT edu&gt;</font>
<br><font size=1 face="sans-serif">&nbsp; &nbsp; &nbsp; &nbsp; bcc: &nbsp; 
&nbsp; &nbsp; &nbsp;</font>
<br><font size=1 face="sans-serif">&nbsp; &nbsp; &nbsp; &nbsp; Subject: &nbsp; 
&nbsp; &nbsp; &nbsp;Re: [Veritas-bu] unable to restore</font></table>
<br>
<br>
<br><font size=2 face="Arial">check the bpcd log on the client and the media 
server and the master</font>
<br><font size=3 face="Times New Roman">&nbsp;</font>
<br><font size=2 face="Arial">also check the bprd log on the master.</font>
<br><font size=3 face="Times New Roman">&nbsp;</font>
<br><font size=2 face="Arial">I'm thinking it is a security thing.</font>
<br><font size=3 face="Times New Roman">&nbsp;</font>
<br><font size=2 face="Arial">if you are restoring hostA, using MasterA and 
Media ServerA. &nbsp;Are you restoring it to HostB or HostA, also where are you 
executing the restore, MasterA Media ServerA or HostA or HostB?</font>
<br><font size=3 face="Times New Roman">&nbsp;</font>
<br><font size=2 face="Arial">Thanks,</font>
<br><font size=3 face="Times New Roman">&nbsp;</font>
<br><font size=2 face="Arial">Bob</font>
<br><font size=3 face="Times New Roman">----- Original Message ----- </font>
<br><font size=3 face="Times New Roman"><b>From:</b> </font><a 
href=mailto:jlaurie AT csu DOT org><font size=3 color=blue face="Times New 
Roman"><u>James Laurie</u></font></a><font size=3 face="Times New Roman"> 
</font>
<br><font size=3 face="Times New Roman"><b>To:</b> </font><a 
href=mailto:Christopher.Schroen AT hqda.army DOT mil><font size=3 color=blue 
face="Times New Roman"><u>Schroen, Christopher C Mr 
IMCEN/CEXEC</u></font></a><font size=3 face="Times New Roman"> </font>
<br><font size=3 face="Times New Roman"><b>Cc:</b> </font><a 
href="mailto:veritas-bu AT mailman.eng.auburn DOT edu"><font size=3 color=blue 
face="Times New Roman"><u>'Veritas-BU List'</u></font></a><font size=3 
face="Times New Roman"> </font>
<br><font size=3 face="Times New Roman"><b>Sent:</b> Wednesday, July 18, 2001 
11:24 AM</font>
<br><font size=3 face="Times New Roman"><b>Subject:</b> RE: [Veritas-bu] unable 
to restore</font>
<br>
<br><font size=2 face="sans-serif"><br>
Backups work fine though. &nbsp;Just in case, however, I ran robtest and all my 
drives show OK. Thanx anyway.</font><font size=3 face="Times New Roman"> <br>
<br>
<br>
</font>
<table width=100%>
<tr valign=top>
<td width=1%>
<td width=57%><font size=1 face="sans-serif"><b>&quot;Schroen, Christopher C Mr 
IMCEN/CEXEC&quot; &lt;</b></font><a href=mailto:Christopher.Schroen AT 
hqda.army DOT mil><font size=1 color=blue 
face="sans-serif"><b><u>Christopher.Schroen AT hqda.army DOT 
mil</u></b></font></a><font size=1 face="sans-serif"><b>&gt;</b></font><font 
size=3 face="Times New Roman"> </font>
<p><font size=1 face="sans-serif">07/18/2001 12:20 PM</font><font size=3 
face="Times New Roman"> </font>
<td width=41%><font size=1 face="Arial">&nbsp; &nbsp; &nbsp; &nbsp; 
</font><font size=1 face="sans-serif"><br>
 &nbsp; &nbsp; &nbsp; &nbsp;To: &nbsp; &nbsp; &nbsp; &nbsp;&quot;'James 
Laurie'&quot; &lt;</font><a href=mailto:jlaurie AT csu DOT org><font size=1 
color=blue face="sans-serif"><u>jlaurie AT csu DOT org</u></font></a><font 
size=1 face="sans-serif">&gt;</font><font size=3 face="Times New Roman"> 
</font><font size=1 face="sans-serif"><br>
 &nbsp; &nbsp; &nbsp; &nbsp;cc: &nbsp; &nbsp; &nbsp; &nbsp;&quot;'Veritas-BU 
List'&quot; &lt;</font><a href="mailto:veritas-bu AT mailman.eng.auburn DOT 
edu"><font size=1 color=blue face="sans-serif"><u>veritas-bu AT 
mailman.eng.auburn DOT edu</u></font></a><font size=1 
face="sans-serif">&gt;</font><font size=3 face="Times New Roman"> </font><font 
size=1 face="sans-serif"><br>
 &nbsp; &nbsp; &nbsp; &nbsp;bcc: &nbsp; &nbsp; &nbsp; &nbsp;</font><font size=3 
face="Times New Roman"> </font><font size=1 face="sans-serif"><br>
 &nbsp; &nbsp; &nbsp; &nbsp;Subject: &nbsp; &nbsp; &nbsp; &nbsp;RE: 
[Veritas-bu] unable to restore</font></table>
<br><font size=3 face="Times New Roman"><br>
<br>
</font><font size=2 face="Courier New"><br>
&gt;Help! &nbsp;I can't restore any files!<br>
&gt;All attempts to restore files just hang. The progress<br>
&gt;log looks like this:<br>
&gt;Restore started Wed Jul 18 07:35:44 2001<br>
&gt;07:35:46 (268457.xxx) Restore job id 268457 will require 1 image.<br>
&gt;07:35:46 (268457.xxx) Media id CSU110 is needed for the restore.<br>
<br>
When this happened to me, it was because there was something wrong with my<br>
SCSI bus. &nbsp;My tape library's robotic controller couldn't detect half of 
the<br>
slots in the library. &nbsp;NetBackup, however, didn't know there was a 
problem,<br>
and so it would wait forever, &quot;waiting for media... to be 
mounted.&quot;<br>
<br>
I discovered what was wrong by using &quot;robtest&quot; to scan slots.<br>
<br>
Hope that helps<br>
<br>
========================================<br>
Christopher Schroen<br>
UNIX System Administrator<br>
HQDA Tracking System<br>
IMCEN/CEXEC Pentagon<br>
tel +1 703 697 3362<br>
pager +1 703 826 6860<br>
mailto:christopher.schroen AT hqda.army DOT mil<br>
</font><font size=3 face="Times New Roman"><br>
<br>
</font>
<br>
<br>
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