On Mon, Feb 12, 2001 at 12:44:07PM -0800, Everett, Craig wrote:

Make them check Front Panel.
It says if a tape drive needs cleaning.

If you are using SSO, time based cleaning 
doesn't work quite well, and still 
you will need to check libraries sometimes. 

Simple script, ssh to robot host and 
tpclean command should help your operators to 
handle this on daily basis.

Thanks,
Andrew
> Andrew,
> 
> That's strange because Netbackup Support doesn't seem aware of severity of
> cleaning request and possible ignores. 
> 
> I would have our operators do manual cleaning if I could but I've got 100+
> drives which would become  cumbersome at best. I guess if I can't get this
> to work I'll switch to frequency based cleaning.
> 
> Thanks for your help,
> 
> Craig Everett
> Technology Operations-Storage Team
> Intuit Inc
> craig_everett AT intuit DOT com
> 
> 
> 
> -----Original Message-----
> From: Andrew Shinkarev [mailto:shinkara AT pprd.abbott DOT com]
> Sent: Monday, February 12, 2001 12:31 PM
> To: Everett, Craig
> Cc: Veritas-bu AT mailman.eng.auburn DOT edu
> Subject: Re: [Veritas-bu] Tape Alert automated cleaning not working
> 
> 
> On Mon, Feb 12, 2001 at 11:09:03AM -0800, Everett, Craig wrote:
> 
> You are not alone....
> 
> DLT7000 Tape System Product Manual p.5-56 contains a list of 
> TapeAlert Flags, Severity Levels, and Meanings for LOG SENSE
> command. There are 9 flags, and 6 of them correspond to 
> cleaning requests. 3 of them have Severity Level Critical 
> and 3 just Warnings. I think NetBackup ignores Warnings 
> and taking care of Critical errors, becous I've seen NetBackup
> cleaning a tape drive.
> 
> You can ignore them too .... 
> I am checking my library every day and clean a tape drive 
> if I see a cleaning request on a front panel.
> 
> Thanks,
> Andrew
> 
> 
> > Background:
> > Sun E-450/Solaris 2.6
> > Netbackup 3.2
> > Storagetek L700 and 9740 Libraries
> > DLT 7000 Drives w/ 245F and 2565 microcode levels
> > Problem: Drives are not self cleaning using tape alert
> > 
> > 
> > Issue:
> > I recently implemented the tape alert method of cleaning on all of my
> master
> > servers. I set up barcode rules and inserted cleaning tapes as required.
> The
> > master server is aware of the cleaning tape:
> > 
> > Masterserver# vmquery -b -mt dlt_clean
> > media   media     robot  robot  robot  side/  optical  # mounts/last
> > ID     type      type     #    slot   face   partner  cleanings   
> > mount time
> > ---------------------------------------------------------------------
> > CLN002  DLT_CLN   NONE     -      -     -       -           0     00/00/00
> > 00:00
> > CLN003  DLT_CLN   NONE     -      -     -       -           0     00/00/00
> > 00:00
> > CLN001  DLT_CLN   NONE     -      -     -       -           0     00/00/00
> > 00:00
> > CLN008  DLT_CLN   NONE     -      -     -       -           0     00/00/00
> > 00:00
> > CLN016  DLT_CLN   NONE     -      -     -       -           0     00/00/00
> > 00:00
> > CLN000  DLT_CLN   TLD      0    248     -       -          20     00/00/00
> > 00:00
> > 
> > So I know I have the cleaning tape available and mouts are at 20 ( it's a
> > new tape ). Manual Cleaning works. Drive cleaning frequency is set to 0. I
> > keep finding tape drives with their cleaning light on ( cleaning required
> )
> > , but I don't see any cleaning occurring indicated by decremented cleaning
> > tape mounts. I've set VERBOSE in my vm.conf so I can see the request for
> > cleaning entered in the /var/adm/messages log but nothing ever comes
> > through? Has anyone ever seen this? Is there a command to simulate a drive
> > requesting a cleaning besides doing a manual cleaning? What netbackup log
> > would be a good place to find some hidden problem that are perhaps
> > preventing the cleaning? Any input would be greatly appreciated. 
> > 
> > Thanks,
> > Craig Everett
> > Technology Operations-Storage Team
> > Intuit Inc
> > craig_everett AT intuit DOT com
> > 
> > 
> > _______________________________________________
> > Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
> > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
> 
> -- 
> ----
> Andrew Shinkarev
> Network Systems Specialist
> Abbott Laboratories
> (847) 9387559
> shinkara AT pprd.abbott DOT com

-- 
----
Andrew Shinkarev
Network Systems Specialist
Abbott Laboratories
(847) 9387559
shinkara AT pprd.abbott DOT com