Kate:

The problem has more to do with you Unix server than it 
does with the NT client.

Check page 82 in the NB Troubleshooting Guide for 
Unix.  It outlines the possible reasons for this 
message.

there are some recommendations for your /etc/system 
file to increase shared memory found in this section as 
well.

Generally when a database is added to the backup server 
or some tuning parameters are modified (ie. tape 
buffers) or you are just pumping a considerable amount 
of data to the server, this error (11) will pop up.

If you need more info, please feel free to email me 
back.

David Chapa
Quoting Kate Benson <KBenson AT outpost DOT com>:

> Hi!
> I'm hoping maybe someone out there might be able to 
offer some advice on
> this situation that I are encountering with somewhat 
frequency in my
> environment.
>
> I'm running NetBackup v3.2 on a Solaris Master/Media 
server and this issue
> pertains specifically to various Windows NT 4.0 
client.
>
> I have attempted to get an answer in regard to this 
issue on multiple
> occasions with NO LUCK!
>
> Here is the situation:
> The NT client will give all impression of having run 
a complete backup of
> the partition it's attempting to back up.
> Here is the info from the "job monitor":
> 07/10/00 01:37:40 - connecting
> 07/10/00 01:37:40 - connected; connect time: 000:00:00
> 07/10/00 01:37:40 - mounting CII229
> 07/10/00 01:41:10 - mounted; mount time: 000:03:31
> 07/10/00 01:41:10 - positioning to file 4
> 07/10/00 01:43:30 - positioned; position time: 
000:02:15
> 07/10/00 01:43:30 - begin writing
> 07/10/00 02:53:10 - mounting CII206
> 07/10/00 02:53:20 - mounting CII270
> 07/10/00 02:53:10 - mounting CLN494
> 07/10/00 02:54:30 - mounted; mount time: 000:01:08
> 07/10/00 02:54:30 - positioning to file 1
> 07/10/00 02:54:30 - positioned: position time: 
000:00:09
> 07/10/00 02:56:50 - end writing; write time: 001:13:20
> (11) system call failed
> *******************
> If I check the problem report for the client, it 
returns an error in regard
> to the tapes it was mounting being in DOWN drives. 
ALL drives are and were
> in an UP state when this occurred.
>
> This happened after it appears to have completed the 
backup!  It wrote
> 12266144 kb of data and has an end time. If there is 
anyway that someone
> out
> there might be able to help me figure out WHY this is 
happening?  It has
> happened on different clients in our environment. All 
of them Windows NT 4
> w/ SP 5 installed.
>
> Any help or guidance you might be able to offer would 
be greatly
> appreciated.
>
> ~Kate Benson
>
> Kate Benson
> Network Engineer
> Outpost.com
> (860) 927-8234
> kbenson AT outpost DOT com
>
> "I made some studies, and reality is the leading 
cause of stress amongst
> those in touch with it. I can take it in small doses, 
but as a lifestyle
> I've found it too confining."
>       
> ~Jane Wagner
>
>
>
>
>
>
>
>
> _______________________________________________
> Veritas-bu maillist  -  Veritas-
bu AT mailman.eng.auburn DOT edu
> 
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-
bu
> 



~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
David A. Chapa                847 413 1144 p
Director of Technology        847 413 1168 f
DataStaff, Inc.               http://www.datastaff.com
nbu-lserv AT datastaff DOT com       majordomo AT datastaff DOT com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~