Re: [Networker] Exchange 2010 NMM 2.3 DNS fail

Phil, 

The error report you provided contains references to a DNS issue, so I suggest 
you investigate DNS connectivity if you have not yet done so.

Good luck.

On 07 20, 2012, at 5:24 PM, Phil Myers wrote:

> I have an exchange 2010 server whose backup failed with the following:
> 
> 
> NetWorker savegroup: (alert) Exchange 2010 NMM Mail4 completed, Total 1 
> client(s), 1 Failed. Please see group completion details for more information.
> 
> 
> 
> Failed: mail4
> 
> 
> 
> Start time:   Fri Jul 20 16:58:33 2012
> 
> End time:     Fri Jul 20 17:02:10 2012
> 
> 
> 
> 
> 
> --- Unsuccessful Save Sets ---
> 
> 
> 
> 2010 NMM Mail4" Snapshot Policy: "Serverless Backup" Snapshots Per Day: "1"  
> Retain: "0" Backup Snapshots: "All" Level: "full".
> 
> Failed to initialize PowerShell session, retrying to initialize Powershell 
> session using credentials...
> 
> 39076:nsrsnap_vss_save: SYSTEM warning: DNS lookup failed for chs-exvs2: The 
> requested name is valid, but no data of the requested type was found.
> 
> 39076:nsrsnap_vss_save: SYSTEM warning: DNS lookup failed for chs-exvs1: The 
> requested name is valid, but no data of the requested type was found.
> 
> 39076:nsrsnap_vss_save: SYSTEM warning: DNS lookup failed for 
> file03.conemaugh.org: The requested name is valid, but no data of the 
> requested type was found.
> 
> 39076:nsrsnap_vss_save: SYSTEM warning: DNS lookup failed for file03: The 
> requested name is valid, but no data of the requested type was found.
> 
> 47363:nsrsnap_vss_save: nsrpsd service is running on MAIL4.CONEMAUGH.ORG.
> 
> NMM ... Using client name MAIL4, the version of the Exchange server is 
> Exchange 2010.
> 
> 82624:nsrsnap_vss_save:Save set name APPLICATIONS:\Microsoft Exchange 2010 is 
> valid.
> 
> 63335:nsrsnap_vss_save:NMM backup failed to complete successfully.
> 
> Internal error.
> 
> 68151 1342817964 2 0 0 10168 10672 0 mail4.conemaugh.org nsrsnap_vss_save 39 
> nsrsnap_vss_save: Exiting with failure. 0
> 
> rning: DNS lookup failed for chs-exvs2: The requested name is valid, but no 
> data of the requested type wa
> 
> 
> 
> --- Successful Save Sets ---
> 
> 
> 
> * mail4:Probe savefs mail4: succeeded.
> 
>  legato: index:chs-dag.conemaugh.org level=full,   42 MB 00:02:33   1227 files
> 
> 
> The backup worked correctly for weeks until last night.  Absolutely no 
> changes were made to either Networker configs or NMM or Exchange.
> 
> The problem with this is that the host names mentioned in the error are long 
> dead servers.  They haven't been running in over a year.
> 
> I have tried the following:
> 
> 
> 1.    Deleting the NSR peer information on both NW server and the Mail4 
> client.
> 
> 2.    Stopping networker services on both the client and the NW server, 
> deleting the nsr/tmp and nsr/res/nsrladb folders, then restarting the 
> services.
> 
> 3.    Uninstalling NMM completely and reinstalling it
> 
> Any ideas?
> 
> Thank you
> Phil
> 
> Phil Myers
> Network Administrator
> Management Information Systems
> pmyers2 AT conemaugh DOT org<mailto:youremail AT conemaugh DOT org>
> O: (814) 534-1559
> F: (814) 534-1383
> 
> Conemaugh Health System
> 1086 Franklin Street, Johnstown, PA 15905-4398
> www.conemaugh.org<http://www.conemaugh.org>
> 
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