On 29/09/11 21:56, jee wrote:
> On Thursday 29 September 2011 20:01:50 Davina Treiber wrote:
>> On 29/09/11 19:06, Michael Leone wrote:
> 
>>>
>>> EMC wants me to save the clientid; delete the client; move the index
>>> directory; recreate client using same clientid. We'll see ...
>>
>> They might be right, but I wouldn't do that without first establishing
>> whether or not that is the problem.
>>
> 
> And how can they determine the nature of the problem if they don't try doing 
> that (and other troubleshooting tests)? This is not behaving as expected and 
> hence the only way to know what's going on is by doing some tests.
> Index issues are most likely caused by probles related to resolution and 
> clientID's.
> 

It should be evident by checking client IDs from mminfo reports and
client configs.

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