Networker

Re: [Networker] RES: [Networker] Library - nsrjb -III giving error: 39078:nsrjb: RAP error: No jukeboxes are currently usable.

2011-08-05 09:30:27
Subject: Re: [Networker] RES: [Networker] Library - nsrjb -III giving error: 39078:nsrjb: RAP error: No jukeboxes are currently usable.
From: "Terveen, Frank" <Frank.Terveen AT AFM DOT NL>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Fri, 5 Aug 2011 15:30:22 +0200
Met vriendelijke groet / Kind Regards

Frank Terveen
Senior Systems administrator / Senior Storage Administrator

----- Original Message -----
From: Thierry Faidherbe [mailto:thierry.faidherbe AT FOREM DOT BE]
Sent: Friday, August 05, 2011 03:11 PM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU <NETWORKER AT LISTSERV.TEMPLE DOT EDU>
Subject: Re: [Networker] RES: [Networker] Library - nsrjb -III giving error: 
39078:nsrjb: RAP error: No jukeboxes are currently usable.

Is library ONLINE ?

Have a try to kill nsrlcpd process,
then run "tur -a 26.4.1"

TUR is a binary that's reside on backup server and
storage node.TUR is for Test Unit Ready, a SCSI test command
to see if LUN is accessible.

Verify also robot is working fine using SJIRDTAG
(Standard Jukebox Interface ReaD Tape tAG)
sjirdtag [email protected]
This will ask lib controller the list of barcodes it knows.
If this is ok, then you can assume lib working fine.

TH


Kind regards - Bien cordialement - Vriendelijke groeten,

Thierry FAIDHERBE
Backup/Storage & System Management

LE FOREM
Département des Systèmes d'Information
Direction Infrastructure

Boulevard Tirou, 104  Tel:    +32 (0)71/206730
B-6000 CHARLEROI      Mobile: +32 (477)/995319
                      Fax:    +32 (0)71/206199 
BELGIUM               Mail : Thierry.faidherbe<at>forem.be

-----Message d'origine-----
De : EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] De 
la
part de Valinote, Marcelo F
Envoyé : mercredi 3 août 2011 20:56
À : NETWORKER AT LISTSERV.TEMPLE DOT EDU
Objet : [Networker] RES: [Networker] Library - nsrjb -III giving error:
39078:nsrjb: RAP error: No jukeboxes are currently usable.

I had experienced this same issue a few days ago.
Try deleting and re-configuring the library.

Marcelo Valinote 


-----Mensagem original-----
De: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] Em
nome de Sree
Enviada em: quarta-feira, 3 de agosto de 2011 15:31
Para: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Assunto: [Networker] Library - nsrjb -III giving error: 39078:nsrjb: RAP
error: No jukeboxes are currently usable.

NetWorker 7.6.1.Build.397
Windows Server 2008 
Library Product: HP MSL G3 Series  - with single Ultrium 4-SCSI drive
 SCSI ID  4  
 Physical Drive Slot Number  1  
 SCSI Element Address  1  

This setup/configuration has been working well over year (may be an 
occational reboot or two). 

We've been getting the error for the past three days on this tape
library:

C:\>nsrjb -III
39078:nsrjb: RAP error: No jukeboxes are currently usable.

C:\>nsrjb -j Tape_Library -Ivvvv
setting verbosity level to `4'
39078:nsrjb: Jukebox error: Jukebox is not ready to accept commands.

Also, Running Inventory on Library returns Error:

Jukebox `Tape_Library' is unavailable. nsrlcpd is not running for this 
jukebox.;
                 last update: "Wed Aug 03 14:10:14 2011";
                    messages: ;
                        name: Tape_Library;


C:\>inquire -sl
[email protected]:COMPAQ  SCSI COMMUNICATECIS2|Unknown Device Type
[email protected]:HP      LOGICAL VOLUME  3.00|Disk, \\.\PHYSICALDRIVE0
[email protected]:HP      LOGICAL VOLUME  3.00|Disk, \\.\PHYSICALDRIVE1
[email protected]:HP      Ultrium 4-SCSI  W55W|Tape, \\.\Tape0
[email protected]:HP      MSL G3 Series   5.00|Autochanger (Jukebox), 
\\.\Changer0

We could move the tapes via "MSL G3 Series" web-interface


We've shutdown Library, rebooted this Backup server - no change in
error.

Also, stopped and re-started Networker services - same problems

Also, Disabled and Enabled Library via GUI - same problems continued.

Thanks
Sree

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