You might have a faulty HBA card or perhaps a faulty cable running between
your tape library and HP server. Try a different cable.

On 8/3/2011 2:30 PM, "Sree" <dalsc11 AT CELANESE DOT COM> wrote:

>NetWorker 7.6.1.Build.397
>Windows Server 2008
>Library Product: HP MSL G3 Series  - with single Ultrium 4-SCSI drive
> SCSI ID  4  
> Physical Drive Slot Number  1
> SCSI Element Address  1
>
>This setup/configuration has been working well over year (may be an
>occational reboot or two).
>
>We've been getting the error for the past three days on this tape library:
>
>C:\>nsrjb -III
>39078:nsrjb: RAP error: No jukeboxes are currently usable.
>
>C:\>nsrjb -j Tape_Library -Ivvvv
>setting verbosity level to `4'
>39078:nsrjb: Jukebox error: Jukebox is not ready to accept commands.
>
>Also, Running Inventory on Library returns Error:
>
>Jukebox `Tape_Library' is unavailable. nsrlcpd is not running for this
>jukebox.;
>                 last update: "Wed Aug 03 14:10:14 2011";
>                    messages: ;
>                        name: Tape_Library;
>
>
>C:\>inquire -sl
>[email protected]:COMPAQ  SCSI COMMUNICATECIS2|Unknown Device Type
>[email protected]:HP      LOGICAL VOLUME  3.00|Disk, \\.\PHYSICALDRIVE0
>[email protected]:HP      LOGICAL VOLUME  3.00|Disk, \\.\PHYSICALDRIVE1
>[email protected]:HP      Ultrium 4-SCSI  W55W|Tape, \\.\Tape0
>[email protected]:HP      MSL G3 Series   5.00|Autochanger (Jukebox),
>\\.\Changer0
>
>We could move the tapes via "MSL G3 Series" web-interface
>
>
>We've shutdown Library, rebooted this Backup server - no change in error.
>
>Also, stopped and re-started Networker services - same problems
>
>Also, Disabled and Enabled Library via GUI - same problems continued.
>
>Thanks
>Sree
>
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