Networker

Re: [Networker] Finally Nailed this VSS Failure on windows 2008 and 2008 R2

2010-07-26 04:56:27
Subject: Re: [Networker] Finally Nailed this VSS Failure on windows 2008 and 2008 R2
From: Manel Rodero <manel AT FIB.UPC DOT EDU>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Mon, 26 Jul 2010 10:54:20 +0200
Hello,

The files exist:

C:\>dir windows\System32\DriverStore\FileRepository\prnci001.inf_5f98ab95
 Volume in drive C is SISTEMA
 Volume Serial Number is 9E85-0D8E

Directory of C:\windows\System32\DriverStore\FileRepository\prnci001.inf_5f98ab
95

01/19/2008  12:11 PM    <DIR>          .
01/19/2008  12:11 PM    <DIR>          ..
01/19/2008  12:11 PM    <DIR>          Amd64
01/19/2008  11:39 AM            16,174 component.man
01/19/2008  10:11 AM            14,746 prnci001.cat
01/19/2008  05:41 AM             7,284 prnci001.Inf
11/20/2009  01:28 PM            10,672 prnci001.PNF
               4 File(s)         48,876 bytes
               3 Dir(s)  20,266,958,848 bytes free

C:\>dir C:\Windows\System32\DriverStore\FileRepository\prnca001.inf_f6bc159d\Amd
64\CNB5JECA.ICM
 Volume in drive C is SISTEMA
 Volume Serial Number is 9E85-0D8E

Directory of C:\Windows\System32\DriverStore\FileRepository\prnca001.inf_f6bc15
9d\Amd64

01/03/2008  08:00 PM           329,320 CNB5JECA.ICM
               1 File(s)        329,320 bytes
               0 Dir(s)  20,266,958,848 bytes free


I've sent another message with more errors in the log ... I'm worried about NetWorker not backing up my C:\ drive at all.

Any help would very appreciated.

Thanks.

STANLEY R. HORWITZ wrote:
Actually, that sort of error isn't all that bad. What it means is that there are two files or directories where VSS is advertising that they exist on the client, but they probably don't.
These files are:

C:\Windows\System32\DriverStore\FileRepository\prnca001.inf_f6bc159d\Amd64\CNB5JECA.ICM

and

C:\Windows\System32\DriverStore\FileRepository\prnca001.inf_f6bc159d\Amd64\CNB5JEDA.ICM
If you have administrator access to your Windows 2008 server, log in and verify 
for yourself whether or not those two files actually exist on the C:\ drive.

To resolve this problem, you need to set up the Windows 2008 server to skip 
backing up the file in question. To do this set the environment variable 
NSR_IGNORE_MISSING_SYSTEM_FILES to a value of 1. Then create the file 
c:\program files\legato\nsr\res\filesallowedtoskip and in this file, put the 
full path of each file and/or directory you need to skip backing up. Make sure 
this filesallowedtoskip file does not have an extension on its name. Use 
Notepad or another text editor to create or update this file. After you set 
that environment variable, you need to restart the NetWorker Remote Exec 
service from the services menu. You can create this environment variable by 
going to the system control panel and clicking on advanced tab. Note that this 
is a system environment variable, so be sure to put it in the system section 
and set it to a value of 1.

On 07 26, 2010, at 4:29 AM, Manel Rodero wrote:

Hello,

Until friday I had version NetWorker 7.4.4 running in Windows Server 2008 SP2. Randomly I had errors similar to these ones but not only for VSS SYSTEM FILESET but for C:\ drive:

  legatoserver: C:\        level=full,   5448 MB 00:13:07  36027 files
* <ERROR> : cannot opendir "." (\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy10\Windows\System32\DriverStore\FileRepository\prnci001.inf_5f98ab95\): No such file or directory * <ERROR> : cannot opendir "." (\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy10\Windows\System32\DriverStore\FileRepository\prndc001.inf_dd7b581c\): No such file or directory * <WARNING> : File C:\Windows\System32\DriverStore\FileRepository\prnca001.inf_f6bc159d\Amd64\CNB5JECA.ICM could not be opened and was not backed up. (No such file or directory) * <WARNING> : File C:\Windows\System32\DriverStore\FileRepository\prnca001.inf_f6bc159d\Amd64\CNB5JEDA.ICM could not be opened and was not backed up. (The specified network resource or device

Last friday I've upgraded to 7.5.2 (452) and the problem is still here. As I've seen these errors a lot of time when doing full backups (for example our full backup on saturday). On incremental ones (for example, the level 1 of tonight) doesn't appear frequently.

Do you know if is there another patch or solution I must use in our server?

Thank you very much.

Michael Jones wrote:
The fix was first provided in the NetWorker v7.5.1.7 patch, but did
carry forward to NetWorker v7.5.1 cumulative patch releases and to the
NetWorker v7.5.2 release in 1Q 2010.

-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On
Behalf Of Venkat Tudi
Sent: Friday, July 16, 2010 8:07 AM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: [Networker] Finally Nailed this VSS Failure on windows 2008 and
2008 R2

Looks like windows 2008 is only certified on networker 7.5.1.7

Please see the email from EMC Tech Support


"Thank you very much for engaging EMC Technical Support.



This is in reference to EMC service request xxxxxxxxx  with EMC
Networker Tech support.



Issue-    VSS SYSTEM FILESET failing because of the error with writer

system sriter



I found the same error in save-out.txt.



I checked with a L2 engineer and he confirmed that VSS problem exists
even in 7.5.2.3 It has been addressed only in 7.5.1.7 and 7.4.5.3



You can look at the article below for confirmation Backup of VSS SYSTEM
FILESET:\ fails on missing files in Windows Server

2008

http://solutions.emc.com/emcsolutionview.asp?id=esg109187 "
--
Venkat Tudi

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--

       Manel Rodero Blánquez
o o o  IT Systems Manager
o o o  Laboratori de Càlcul
o o o  Facultat d'Informàtica de Barcelona
U P C  Universitat Politècnica de Catalunya - Barcelona Tech

       E-mail : manel AT fib.upc DOT edu
       Tel.   : +34 93 401 0847
       Web    : http://www.fib.upc.edu/

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--

       Manel Rodero Blánquez
o o o  IT Systems Manager
o o o  Laboratori de Càlcul
o o o  Facultat d'Informàtica de Barcelona
U P C  Universitat Politècnica de Catalunya - Barcelona Tech

       E-mail : manel AT fib.upc DOT edu
       Tel.   : +34 93 401 0847
       Web    : http://www.fib.upc.edu/

======================================================================

Abans  d'imprimir aquest missatge, si us plau, assegureu-vos que sigui
necessari. El medi ambient és cosa de tots.

--[ http://www.fib.upc.edu/disclaimer/ ]------------------------------

ADVERTIMENT  /  TEXT  LEGAL:  Aquest  missatge pot contenir informació
confidencial  o  legalment protegida i està exclusivament adreçat a la
persona  o entitat destinatària. Si vosté no es el destinatari final o
persona  encarregada  de  recollir-lo, no està autoritzat a llegir-lo,
retenir-lo, modificar-lo, distribuir-lo, copiar-lo ni a revelar el seu
contingut.  Si ha rebut aquest correu electrònic per error, li preguem
que  informi  al  remitent  i elimini del seu sistema el missatge i el
material annex que pugui contenir. Gràcies per la seva col·laboració.

To sign off this list, send email to listserv AT listserv.temple DOT edu and type 
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