Networker

Re: [Networker] Finally Nailed this VSS Failure on windows 2008 and 2008 R2

2010-07-26 04:32:01
Subject: Re: [Networker] Finally Nailed this VSS Failure on windows 2008 and 2008 R2
From: Manel Rodero <manel AT FIB.UPC DOT EDU>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Mon, 26 Jul 2010 10:29:27 +0200
Hello,

Until friday I had version NetWorker 7.4.4 running in Windows Server 2008 SP2. Randomly I had errors similar to these ones but not only for VSS SYSTEM FILESET but for C:\ drive:

  legatoserver: C:\        level=full,   5448 MB 00:13:07  36027 files
* <ERROR> : cannot opendir "." (\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy10\Windows\System32\DriverStore\FileRepository\prnci001.inf_5f98ab95\): No such file or directory * <ERROR> : cannot opendir "." (\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy10\Windows\System32\DriverStore\FileRepository\prndc001.inf_dd7b581c\): No such file or directory * <WARNING> : File C:\Windows\System32\DriverStore\FileRepository\prnca001.inf_f6bc159d\Amd64\CNB5JECA.ICM could not be opened and was not backed up. (No such file or directory) * <WARNING> : File C:\Windows\System32\DriverStore\FileRepository\prnca001.inf_f6bc159d\Amd64\CNB5JEDA.ICM could not be opened and was not backed up. (The specified network resource or device

Last friday I've upgraded to 7.5.2 (452) and the problem is still here. As I've seen these errors a lot of time when doing full backups (for example our full backup on saturday). On incremental ones (for example, the level 1 of tonight) doesn't appear frequently.

Do you know if is there another patch or solution I must use in our server?

Thank you very much.

Michael Jones wrote:
The fix was first provided in the NetWorker v7.5.1.7 patch, but did
carry forward to NetWorker v7.5.1 cumulative patch releases and to the
NetWorker v7.5.2 release in 1Q 2010.

-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On
Behalf Of Venkat Tudi
Sent: Friday, July 16, 2010 8:07 AM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: [Networker] Finally Nailed this VSS Failure on windows 2008 and
2008 R2

Looks like windows 2008 is only certified on networker 7.5.1.7

Please see the email from EMC Tech Support


"Thank you very much for engaging EMC Technical Support.



This is in reference to EMC service request xxxxxxxxx  with EMC
Networker Tech support.



Issue-    VSS SYSTEM FILESET failing because of the error with writer

system sriter



I found the same error in save-out.txt.



I checked with a L2 engineer and he confirmed that VSS problem exists
even in 7.5.2.3 It has been addressed only in 7.5.1.7 and 7.4.5.3



You can look at the article below for confirmation Backup of VSS SYSTEM
FILESET:\ fails on missing files in Windows Server

2008

http://solutions.emc.com/emcsolutionview.asp?id=esg109187 "
--
Venkat Tudi

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--

       Manel Rodero Blánquez
o o o  IT Systems Manager
o o o  Laboratori de Càlcul
o o o  Facultat d'Informàtica de Barcelona
U P C  Universitat Politècnica de Catalunya - Barcelona Tech

       E-mail : manel AT fib.upc DOT edu
       Tel.   : +34 93 401 0847
       Web    : http://www.fib.upc.edu/

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