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Re: [Networker] URGENT - Problem registering permanent base license
2010-03-30 13:10:00
Mario Behring wrote:
My evaluation license expired yesterday and I am not succeedi
Hi all,
My evaluation license expired yesterday and I am not succeeding in registering the permanent one. I tried the nsradmin -i program and I´ve got the following error:
updated resource id 54.0.56.8.0.0.0.0.187.78.117.75.0.0.0.0.50.2.0.152(3)
create failed: A base license enabler already exists
We ran into a similar problem recently wherein we had a 45-day base
enabler already installed, but it had not yet expired. I then used nmc
to add a number of enablers and auth codes for various licenses, and
these all worked fine, but when I went to add the new permanent base
enabler, it complained that a base enabler was already installed.
Obviously, it was referring to the 45-day one.
I was nervous about removing that 45-day base enabler and re-attempting,
so I contacted licensing, and they said that this problem was caused by
the fact that I can't add a base enabler with one already on there, and
they suggested that I run 'nsrcap -v -u new_enabler_code' and then use
nmc to add the auth code.
That's the command I ran, and I did it with NW up and running, and it
worked just fine. I then added the auth code from nmc. The '-u' option
upgrades the existing license. I also called tech support, and they
suggested that if the '-u' option fails then to re-try with '-c'.
I should note that the man page for 'nsrcap' warns that '-u' option
should only be used if told to do so by technical support.
George
I´ve also tried through the GUI....deleting the eval base enabler, but NW doesn´t allow deletion of a base enabler. I also tried registering the permanent base enabler through the Licensing option on the NMC main menu....it accepts it, but the status remains as "Never Ran".
So...I am stuck....I´ve already downloaded the permanent base enabler and auth code from the EMC Powerlink website.
Any help is appreciated.
Mario
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--
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