Networker

Re: [Networker] Server is disabled update enabler required, why? (SOLVED -> NOT YET)

2010-01-14 09:50:06
Subject: Re: [Networker] Server is disabled update enabler required, why? (SOLVED -> NOT YET)
From: Manel Rodero <manel AT FIB.UPC DOT EDU>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Thu, 14 Jan 2010 15:46:36 +0100
Hi David,

Yes, I've found the enabler in the release notes but this enabler need to be authorized by emailing licensing AT emc DOT com.

I don't know if it is possible to have the auth of this enabler for my hostid in the same manner I can do a transfer of my "normal" enablers.

Any idea?

Thank you.

Browning, David wrote:
Update enabler is available in the release notes for each release, which is available on powerlink. Additionally, if you use the networker procedure generator, it also has the enabler in the procedures.
David M. Browning Jr.
IT Project Coordinator Enterprise Backups and Help Desk

-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On 
Behalf Of Manel Rodero
Sent: Thursday, January 14, 2010 8:41 AM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] Server is disabled update enabler required, why? (SOLVED 
-> NOT YET)

I've emailed licensing the version and my hostid and I'm waiting for the
enabler/auth.

Is it possible to get this code by using PowerLink or only by email
licensing AT emc DOT com ?

Thanks.

Thomas Peacock wrote:
You do need the update enabler. Email licensing your version and hostid
and you'll receive an enabler and auth code.

Thomas Peacock


On Jan 14, 2010, at 7:56 AM, Manel Rodero <manel AT FIB.UPC DOT EDU> wrote:

Hello,

Well, after some days of testing and backups, the message has appear
again:

Server is disabled update enabler required

I have all the correct licenses entered after the PowerLink host
transfer and all of them show as "authorized - no expiration date" in
NetWorker.

The only licenses I don't have are the "Updater/x" so the problem
could be this. I have NetWorker 7.4.4.Build634 in Windows Server 2008
x64.

Do I need to enter some other licenses? Or do I need to check some
other things in the configuration?

Thank you.

Manel Rodero wrote:
Hi again,
I've solved the problem (well, I hope no other problem related to the
migration appear in the future ;-)
I've used 'nsradmin' for deleting all the licenses and I've entered
the new ones generated in PowerLink after the host transfer.
Here is the doc I've used:
Method for removing a base enabler
https://solutions.emc.com/emcsolutionview.asp?id=esg61930
Other interesting doc:
Resolving issues after upgrading Networker
https://solutions.emc.com/emcsolutionview.asp?id=esg69189
How to move a NetWorker 6.x or 7.x Server on Windows to a system with
the same hostname
https://solutions.emc.com/EMCSolutionView.asp?id=esg64363
Many thanks to everyone.
See you.
Manel Rodero wrote:
:-(

I've used Powerlink for execute a host transfer. After getting the
new authcodes for my enablers in the new host id, I've tried to
update my licenses under 'Registrations' in NetWorker Administration
without luck.

I can't change the auth code and I get the following error:

"Resource is corrupt. Re-retrieve it and re-attempt the update"

I get this error for all licenses.

What could be the problem?

Thanks.

Manel Rodero wrote:
Hello,

Thanks to all. When I was following the procedure for migrating to
new hardware I had some notes about asking EMC for codes that
matches the new host id.

But, after doing the recovery with 'mmrecov' and seeing that all
licenses are authorized I've supposed that I didn't this change for
host id.

I'm right now login into PowerLink for having the host transfer.

Thanks.

Punitsingh Suryawanshi wrote:
Hello!

Networker licenses in Windows is binded to the MAC address, if the
MAC
address has changed you need to get in touch with EMC Licensing.

Hope that helps,

Thanks,
-Punit



On Thu, Jan 7, 2010 at 5:49 PM, Manel Rodero <manel AT fib.upc DOT edu>
wrote:

Hello,

Happy 2010 to all!

I'm migrating mi Legato server to a new hardware. The server will
maintain
the same name and IP address. I'll use the same Legato version
(7.4.4) but
I've changed the OS. Before, I had Windows Server 2003 x86 and
now I have
Windows Server 2008 x64.

I've backed up the bootstrap for the old server with 'savegrp
-O'. After
this, I've shotted down the server and used 'mmrecov' in the new
server
successfully. After that, I changed the res.R directory and
started again
the services.

Legato has started successfully and I have all the information
related to
clients, volumes, pools, groups, licenses (the host id has
changed but all
the licenses show up as "Authorized - No expiration date").

The problem is that, when I try a backup, I can't and I get an
alert of
registration category saying "Server is disabled update enabler
required".

Why? If all licenses show as authorized ... or is this information
incorrect because of the host id change?

How can I finish this migration?

Thanks

PS: I have Update/6, Update/7, Update/8, Update/9 and Update/11
installed
and authorized ...


--

     Manel Rodero Blánquez
o o o  IT Systems Manager
o o o  Laboratori de Càlcul
o o o  Facultat d'Informàtica de Barcelona
U P C  Universitat Politècnica de Catalunya - Barcelona Tech

     E-mail : manel AT fib.upc DOT edu
     Tel.   : +34 93 401 0847
     Web    : http://www.fib.upc.edu/

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--

      Manel Rodero Blánquez
o o o  IT Systems Manager
o o o  Laboratori de Càlcul
o o o  Facultat d'Informàtica de Barcelona
U P C  Universitat Politècnica de Catalunya - Barcelona Tech

      E-mail : manel AT fib.upc DOT edu
      Tel.   : +34 93 401 0847
      Web    : http://www.fib.upc.edu/

======================================================================

Abans  d'imprimir aquest missatge, si us plau, assegureu-vos que sigui
necessari. El medi ambient és cosa de tots.

--[ http://www.fib.upc.edu/disclaimer/ ]------------------------------

ADVERTIMENT  /  TEXT  LEGAL:  Aquest  missatge pot contenir informació
confidencial  o  legalment protegida i està exclusivament adreçat a la
persona  o entitat destinatària. Si vosté no es el destinatari final o
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retenir-lo, modificar-lo, distribuir-lo, copiar-lo ni a revelar el seu
contingut.  Si ha rebut aquest correu electrònic per error, li preguem
que  informi  al  remitent  i elimini del seu sistema el missatge i el
material annex que pugui contenir. Gràcies per la seva col·laboració.

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--

        Manel Rodero Blánquez
o o o  IT Systems Manager
o o o  Laboratori de Càlcul
o o o  Facultat d'Informàtica de Barcelona
U P C  Universitat Politècnica de Catalunya - Barcelona Tech

        E-mail : manel AT fib.upc DOT edu
        Tel.   : +34 93 401 0847
        Web    : http://www.fib.upc.edu/

======================================================================

Abans  d'imprimir aquest missatge, si us plau, assegureu-vos que sigui
necessari. El medi ambient és cosa de tots.

--[ http://www.fib.upc.edu/disclaimer/ ]------------------------------

ADVERTIMENT  /  TEXT  LEGAL:  Aquest  missatge pot contenir informació
confidencial  o  legalment protegida i està exclusivament adreçat a la
persona  o entitat destinatària. Si vosté no es el destinatari final o
persona  encarregada  de  recollir-lo, no està autoritzat a llegir-lo,
retenir-lo, modificar-lo, distribuir-lo, copiar-lo ni a revelar el seu
contingut.  Si ha rebut aquest correu electrònic per error, li preguem
que  informi  al  remitent  i elimini del seu sistema el missatge i el
material annex que pugui contenir. Gràcies per la seva col·laboració.

To sign off this list, send email to listserv AT listserv.temple DOT edu and type 
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AT listserv.temple DOT edu if you have any problems with this list. You can access the 
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--

       Manel Rodero Blánquez
o o o  IT Systems Manager
o o o  Laboratori de Càlcul
o o o  Facultat d'Informàtica de Barcelona
U P C  Universitat Politècnica de Catalunya - Barcelona Tech

       E-mail : manel AT fib.upc DOT edu
       Tel.   : +34 93 401 0847
       Web    : http://www.fib.upc.edu/

======================================================================

Abans  d'imprimir aquest missatge, si us plau, assegureu-vos que sigui
necessari. El medi ambient és cosa de tots.

--[ http://www.fib.upc.edu/disclaimer/ ]------------------------------

ADVERTIMENT  /  TEXT  LEGAL:  Aquest  missatge pot contenir informació
confidencial  o  legalment protegida i està exclusivament adreçat a la
persona  o entitat destinatària. Si vosté no es el destinatari final o
persona  encarregada  de  recollir-lo, no està autoritzat a llegir-lo,
retenir-lo, modificar-lo, distribuir-lo, copiar-lo ni a revelar el seu
contingut.  Si ha rebut aquest correu electrònic per error, li preguem
que  informi  al  remitent  i elimini del seu sistema el missatge i el
material annex que pugui contenir. Gràcies per la seva col·laboració.

To sign off this list, send email to listserv AT listserv.temple DOT edu and type 
"signoff networker" in the body of the email. Please write to networker-request 
AT listserv.temple DOT edu if you have any problems with this list. You can access the 
archives at http://listserv.temple.edu/archives/networker.html or
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