Dave,

My networker server, storage node and this one client are the only ones on 
7.4.5 - everything else is still on 7.4.4 (I had JUST upgraded the environment 
when 7.4.5 was released). The server and storage node are RHEL4 and are not 
exhibiting the error, while the client is w2k3 SE R2. To clear the error, we 
shut down the client process, moved the tmp folder, removed the global 
directive from the client definition, then restarted the client service. We 
also noticed that even if the directive was applied, it would succeed without 
errors for the first backup after this process (moving tmp and restarting the 
service).

So to me, it clearly looks related directly to 7.4.5, and at least for me only 
on the Windows side.

Sorry I don't have more info at this second - the students return on Tuesday and 
we are also finally making the Novell->AD transition so we are a bit busy 
around here!

Regards,
Greg

------------------------------

Date:    Thu, 3 Sep 2009 15:31:52 -0400
From:    dfields <networker-forum AT BACKUPCENTRAL DOT COM>
Subject: Errors after upgrading to 7.4SP5

Greg,

Thanks for the reply.  I've got a bit more information on this today.  I've noticed that 
I'm getting these errors on both our Windows clients and our Network server now.  On the 
clients, the errors are in opening the tmp file wherever the client is installed 
"c:\program files\legato\nsr\tmp".  The server side errors are being generated 
because it can't create tmp files where the server software is installed, in my case 
d:\nsr\tmp.

I've also noticed that older clients (7.4.sp1) don't produce the client side 
error messages.  But even with an older client, I'm still getting the error on 
the server side.

In your case, are your errors on the client (and if so, what client version are 
you using?).  If you've only got on client that has the 7.4sp5 client software 
installed, that would explain why you only have problems with one client.  And 
are you seeing errors about creating the tmp files on the Networker server 
itself?

Thanks,

Dave



getling wrote:

> David,

> > I have seen the same behaviour, but it is limited to one single windows client (actually a new client). I have a case open with EMC that I need to keep working on, but we have narrowed it down to the fact that the local machine is having issues related to writing the global directives to disk (which is what you will likely see if you open those files on the client - they DO exist). You can test it by disabling the directive for the client and running a backup. The next steps they are walking me through though reek of workaround rather than fix: last one (which I refused) was to give the client administrator rights in my server user group (um, no), current one is to create local directives (which i will do for testing purposes). If you contact EMC, reference my service request SR: 31088598. > > Greg

> ------------------------------

> > > Greg Etling <getling < at > stern.nyu.edu <mailto:getling < at > stern.nyu.edu>>

> Systems Administrator
> Stern IT Enterprise Operations
> NYU Stern School of Business

> > > ------------------------------ > > Date: Wed, 2 Sep 2009 16:02:37 -0400

> From:    dfields <networker-forum < at > BACKUPCENTRAL.COM>
> Subject: Errors after upgrading to 7.4SP5

> > We just upgraded our Networker server and most of our clients to 7.4SP5. So far everything seems to be OK, except that now I'm getting the following error in my Windows and even my Linux/Unix clients: > > * xxx.xxxx.com:C:\ save: There was an error creating the file: "D:\nsr\tmp\sd000001" errno: 17. > > > The Networker software is stored on the D: drive of a Windows 2003 server, which is where it looks like it's having trouble writing these files. > > I've tried cleaning up d:\nsr\tmp on the Networker server, but that doesn't seem to fix the problem. > > Anyone else seen this? > > +----------------------------------------------------------------------

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