Hi Shannon,

I think sometimes the logon dialog gets hidden behind other application
windows. So it doesn't propagate to the front.
I use Alt+Tab to get the dialog.

Also on Firefox, sometimes you need to refresh the
http://nmcserver:9000page, then click the start button

I also check for the javaw.exe in my Task Manager, if there are multiple
when my NMC client is not running, then I kill those processes.

>From what I understand, the logon window should come up regardless of NMC
server.

Let me know if any of these helped.
John



On Thu, Jul 16, 2009 at 6:53 AM, shannon0980 <
networker-forum AT backupcentral DOT com> wrote:

> We have recently upgraded to Networker 7.4.4. It seems to be working really
> well. But periodically I have to restart the EMC GST service because the
> login prompt won't come up when access the site.
>
> Its installed on Server 2003 SP2
>
> Version of Java is 6 update 13. (I didn't actually do any of the
> configuration so I'm not sure if maybe this is related to the java install)
>
> Just thought I'd see if anyone had any ideas or if they'd run into this
> before.
>
> Thanks,
> Shannon.
>
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