Hi

Try the command 'inquire -N {NetApp hostname}, and please post the
output here.

Thanks
tl 

-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On
Behalf Of lookn4me
Sent: Wednesday, July 01, 2009 6:16 PM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: [Networker] NDMP Authenticaiton setup problem

NDMP fails to authenticate NetWorker backup server access to NetApp
filer tape device.  Login account for client filer and tape device are
set up on NetWorker server.  This output error is captured in daemon
log:
07/01/09 17:37:56 nsrmmd #3:
******************************************************************
07/01/09 17:37:56 nsrmmd #3:  ------      E R R O R     -------
07/01/09 17:37:56 nsrmmd #3: connect auth: connection has not been
authorized
07/01/09 17:37:56 nsrmmd #3:
******************************************************************
07/01/09 17:37:56 nsrmmd #3: The NDMP connection is not successfully
authorized on host 'namsn2'.
07/01/09 17:37:56 nsrmmd #3: failed to establish connection to NDMP
server
07/01/09 17:37:56 nsrmmd #3: ndmp tape setstate failed
07/01/09 17:37:56 nsrmmd #3: ndmp tape setstate failed
07/01/09 17:38:02 nsrd: media info: unload error for jukebox `STKL180'
detected.  Retrying
07/01/09 17:38:02 nsrd: media info: unload retry for jukebox `STKL180':
sleeping 30 seconds
07/01/09 17:38:02 nsrd: server info: # /usr/ucb/logger -p daemon.notice:
Broken pipe
07/01/09 17:38:33 nsrd: media info: unload retry for jukebox `STKL180'
failed - will retry again.
07/01/09 17:38:33 nsrd: media info: unload retry for jukebox `STKL180':
sleeping 30 seconds
07/01/09 17:38:33 nsrd: server info: # /usr/ucb/logger -p daemon.notice:
Broken pipe
>From the filer, I have run this command to confirm the account password:

ndmpd password <account_name>

... and I put that password output into the NetWorker client and tape
device login and password fields.  What more needs to be done?
Thanks

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