Networker

[Networker] Storage node issues after upgrade to Networker 7.4 Sp4

2009-04-13 02:22:03
Subject: [Networker] Storage node issues after upgrade to Networker 7.4 Sp4
From: kurianv <networker-forum AT BACKUPCENTRAL DOT COM>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Mon, 13 Apr 2009 02:13:26 -0400
Hi,
We have done an upgrade from Netowrker 7.2 build 172 to Networker 7.4 Sp4. We 
are continuously getting the tape drive error for our one of the offsite 
windows storage node. I uninstalled the old storage node software and installed 
back the new Networker storage node software in server. But still iam getting 
the error. I am not able to take any inventory or mount or even label the 
tapes.  But its showing the information of the tapes as when inventory was 
taken before the upgrade. But i can see the backup running succesfully for the 
tape which is already mounted in the Tape Drive. But I cannot unmount that tape 
from the tape drive. When I checked the operations monitoring tab I can see two 
errors being repeated every minute. The error details given below :

 cancellation: none;
             completion code: ;
               error message: \
"Jukebox `rd=la-det-dat01:L20is unavailable. Operation `initialize elements 
status' is in pr\
ogress.";
                 last update: 1239603028;
                    messages: ;
                        name: "rd=la-det-dat01:L20";
          operation instance: 3594;
            operation source: nsrd jb op;
                    progress: ;
             prompt response: ;
                      prompt: ;
                  start time: 1239603028;
                      status: retryable


Can you kindly provide any suggeestions on this issue ?

Regards,
kv

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