Re: [Networker] Networker server experiencing frequent unexpected reboots
2009-04-09 17:25:01
Antivirus on it? If so is it Symantec AV?
-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On
Behalf Of stancole
Sent: Thursday, April 09, 2009 4:06 PM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: [Networker] Networker server experiencing frequent unexpected
reboots
I have recently updated the HP software to the 8.20A that was just
released, but I have gone through many iterations of HP software. 7.91
was the most stable and when I had the least amount of issues. I am
running 2k3 SP2 R2. Unfortunately there are no dumps that are being
created to analyze. Regarding the load on the dl360, I don't really
think we are touching the performance limits of the 360 now. We have 20
- 25 clients and a full backup is approx. 5TB which only happens on the
weekends.
90% of my backups go directly to the Data Domain devices. The only real
time there is any traffic over the fiber is during a clone for offsite
or the nightly Oracle backups that run on the EDL. Those are only 200GB
and are usually done in 3 or 4 hours. Generally the reboots happen
after a large clone job or other large backup. I went ahead and
disabled the ASR in bios, and am monitoring that now. I haven't had a
reboot since, but I also have not really had the box under a load yet.
This weekend will be a true test. Also regarding the hardware, I
believe this is a hardware or driver issue as well. But the problem is
that I have tested through the following methods and the problem still
exists:
- Original install on DL580 G1
- reboots started shortly after install
- replaced memory, (no change)
- Re-installed on different DL580 G1 (same problem)
- ordered new dl360 g5 (ran clean for a few months)
- reboots started again.
- replaced motherboard
- updated networker software
- replaced memory
- messed with NIC config switching between teaming configs and running
without team
- rebuilt new dl360 and restored networker server
- removed MOM client (reboots stopped for 8 months)
- updated the HP Firmware and software (reboots started again)
- reverted the HP software and firmware (reboots continued)
- modified the zoning config in our fiber switches
- updated networker software
- re-seated memory
- re-seated hba cards
- replaced memory
- updated HP software
- updated HBA firmware
- updated HBA drivers
- disabled ASR in bios (?)
So after all of this I still have the problem.
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