Only the backup server, and only a backup server with a large number of
clients. Our test server, with 9 clients, did not experience this issue - I
assume because the data load was not sufficient.
So far, EMC/Legato has acknowledged only 2 sites having this issue. We are one
of them. The server worked fine using networker 7.2 with this version of
McAfee. When we upgraded to 7.4, the issue popped up.
We tried every trick we (and EMC support) could think of - including excluding
directories, and various scan options. I even upgraded McAfee to 8.7, hopping
that would fix it, but it did not.
David M. Browning Jr.
IT Project Coordinator Enterprise Backups and Help Desk
-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On
Behalf Of Fazil Saiyed
Sent: Monday, March 30, 2009 12:54 PM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] Tape Labelling Issue
Hello,
Trying to understand the issue
Was the problem only on backup server ?
backup clients ? or both ?
Was the issue McAfee or Networker, seems like if you disable McAfee during
backup the issue resolved, so why the updated binaries for networker
needed ?
I am familiar with symantec antivirus, for which on every networker
client, i do not allow scan ( specific to backup only, real time scan is
still on), was this type of settings available on McAfee? Would excluding
nsr directories from scan help ?
Thanks
"Browning, David" <DBrown AT LSUHSC DOT EDU>
Sent by: EMC NetWorker discussion <NETWORKER AT LISTSERV.TEMPLE DOT EDU>
03/30/2009 12:37 PM
Please respond to
EMC NetWorker discussion <NETWORKER AT LISTSERV.TEMPLE DOT EDU>; Please respond
to
"Browning, David" <DBrown AT LSUHSC DOT EDU>
To
NETWORKER AT LISTSERV.TEMPLE DOT EDU
cc
Subject
Re: Tape Labelling Issue
For Windows backups the patch is now up to 7 different binaries.
We installed our patch last week.
Nsrd
Nsrexecd
Nsrindexd
Nsrlcpd
Nsrjobd
Nsrmmdbd
Nsrmmd
Still hasn't solved all of our problems, but now that we disable McAfee
during backups, our jobs don't hang like they used to. Now, if we could
just get that problem solved...
David M. Browning Jr.
IT Project Coordinator Enterprise Backups and Help Desk
-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On
Behalf Of Stephanie Finnegan
Sent: Monday, March 30, 2009 11:01 AM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] Tape Labelling Issue
We experienced a similar issue after upgrading to 7.4.4. We are still
having
the issue to date. We were given a set of "hot fix" patches:
Patches which affect nsrjobd
LGTsc23458 savegrp processes hang after inactivity timeout.
Patches which affect nsrlcpd
LGTsc22849 New device cannot be added with jbedit
Patches which affect nsrmmd
LGTsc25528 Enable improved nsrmmgd error processing for non-CDI devices
Patches which affect nsrmmdbd
LGTsc24106 volretent taking longest ssretent instead of clretent
These patches did not correct the labeling issue, and also had the added
bonus
of causing numerous other issues that directly affected our production
environment, so we backed out within 24 hours.
There is a reference to this issue in the 7.4 release notes:
Labeling volumes concurrently might fail when using the NetWorker
Management
Console
LGTpa80901
When labeling a volume by using the NetWorker Console, concurrent label
operations might fail if one of these conditions is true:
◆Two or more label operations are running concurrently.
◆The operation is using the same pool, or two pools with the same label
template.
This error message appears:Error: Duplicate volume name `rh64.014'. Select
a
new name or remove the original volume."
Workaround:
Use the nsrjb command to perform concurrent label operations. The
EMCNetWorker
Command Reference Guide or the UNIX manpages has more information on the
nsrjb
command.
We are using the workaround. EMC has had the case for a month, and so far
the
hot fix is their only offering.
**********************************
Stephanie Finnegan
Manager, Business Continuity & Computer Operations
American Institute of Physics
2 Huntington Quadrangle
Suite 1NO1
Melville, NY 11747
Tel: 516-576-2635
Email: sfinnega AT aip DOT org
Web: www.aip.org
>>> On Monday, March 30, 2009 at 10:44 AM, tkutil
<networker-forum AT BACKUPCENTRAL DOT COM> wrote:
I have not been able to label more than 2 tapes at a time for a while now
and
have just been living with the problem. I was wondering if anyone has
experienced this problem before. I cannot attribute this problem to any
significant change in the system since it existed before my latest upgrade
to
7.5
If I select more than 2 tapes in the gui to label the 3rd tape will always
fail
and it almost looks as though Networker thinks the 3rd tape label already
exists, but from the error it also looks like Networker did not increment
the
tape label number. The error below shows this.
Daily.0212 was the 2nd successful tape to be labeled and should have
labeled
the 3rd tape as Daily.0213.
cancellation: none;
completion code: ;
error message:
Duplicate volume name `Daily.0212'. Select a new name or remove the
original
volume.;
last update: "Mon Mar 30 09:27:17 2009";
messages: ;
name: HP SureStore 8;
operation instance: 30;
operation source: GUI jb op;
progress: failed;
prompt response: ;
prompt: ;
start time: "Mon Mar 30 09:21:05 2009";
status: failed
+----------------------------------------------------------------------
|This was sent by troy.kutil AT milwaukeetool DOT com via Backup Central.
|Forward SPAM to abuse AT backupcentral DOT com.
+----------------------------------------------------------------------
To sign off this list, send email to listserv AT listserv.temple DOT edu and
type
"signoff networker" in the body of the email. Please write to
networker-request AT listserv.temple DOT edu if you have any problems with this
list. You can access the archives at
http://listserv.temple.edu/archives/networker.html or
via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER
To sign off this list, send email to listserv AT listserv.temple DOT edu and
type
"signoff networker" in the body of the email. Please write to
networker-request AT listserv.temple DOT edu if you have any problems with this
list. You can access the archives at
http://listserv.temple.edu/archives/networker.html or
via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER
To sign off this list, send email to listserv AT listserv.temple DOT edu and
type
"signoff networker" in the body of the email. Please write to
networker-request AT listserv.temple DOT edu if you have any problems with this
list. You can access the archives at
http://listserv.temple.edu/archives/networker.html or
via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER
To sign off this list, send email to listserv AT listserv.temple DOT edu and
type "signoff networker" in the body of the email. Please write to
networker-request AT listserv.temple DOT edu if you have any problems with this
list. You can access the archives at
http://listserv.temple.edu/archives/networker.html or
via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER
To sign off this list, send email to listserv AT listserv.temple DOT edu and
type "signoff networker" in the body of the email. Please write to
networker-request AT listserv.temple DOT edu if you have any problems with this
list. You can access the archives at
http://listserv.temple.edu/archives/networker.html or
via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER
|
