> From: Eugene Vilensky <evilensky AT GMAIL DOT COM>
> Reply-To: EMC NetWorker discussion <NETWORKER AT LISTSERV.TEMPLE DOT EDU>, 
> Eugene
> Vilensky <evilensky AT GMAIL DOT COM>
> Date: Sat, 7 Mar 2009 11:49:37 -0600
> To: <NETWORKER AT LISTSERV.TEMPLE DOT EDU>
> Subject: [Networker] "Jukebox 'xxx' failed: Hardware Error, Diagnostic Failure
> on Component 0x01"
> 
> Greetings,
> 
> I've recently started receiving this message when performing things that are
> routine (deposit, eject, re-label).  This list archives suggest that this
> might be an upside-down tape, but we are using SL500 w/ LTO3; i don't think
> it's physically possible to successfully insert a badly oriented tape.
> 
> I attempted to run jbverify but, despite that nsrwatch and nwadmin report
> empty drives, it attempted to eject them, with the drive issueing an error
> in response "No tape in device."  Hence the drive failed the jbverify.
> 
> For fun, I loaded the drives with tapes, and attempted jbverify again, and I
> received this exact message as described by the man page:
> 
> 
> Unable to proceed to test drive <no>(<name>) in JB
>              <name> as device is still loaded!
> 
> (= jbverify failure)
> 
> Is there any obvious reason why jbverify would be so confused as to the
> status of the drive's load state vs. nwadmin/nsrwatch's source of
> information? 

You didn't provide any information on your server configuration or how your
tape library is connected to its server. Have you verified that the OS can
see the library and its tape devices?

To sign off this list, send email to listserv AT listserv.temple DOT edu and 
type "signoff networker" in the body of the email. Please write to 
networker-request AT listserv.temple DOT edu if you have any problems with this 
list. You can access the archives at 
http://listserv.temple.edu/archives/networker.html or
via RSS at http://listserv.temple.edu/cgi-bin/wa?RSS&L=NETWORKER