Networker

Re: [Networker] Problem backing up a Linux client

2008-09-17 10:36:48
Subject: Re: [Networker] Problem backing up a Linux client
From: Stan Horwitz <stan AT TEMPLE DOT EDU>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Wed, 17 Sep 2008 10:33:18 -0400
On Sep 16, 2008, at 3:01 PM, Stan Horwitz wrote:

I have a strange problem with NetWorker 7.4SP2 and a 7.4SP1 client. Both server and client are Red Hat Linux. This client was backing up fine until Sept. 12th. Then all of a sudden, it fails and I get errors in the savegroup report that look like ...

permission denied, `root' on `client.temple.edu' must have remote access privilege to client backup_server.temple.edu.

Why would the backup need remote access on the server's client resource? I tried going that, but I still get the same error message. I checked the /etc/hosts file on this client and its fine.

I am searching PowerLink's Knowledgebase, but thus far, I am not more knowledgeable on this issue! :(

This particular server backs up 40 other Linux clients and a handful of Windows clients and this is the only client that has this problem.

If anyone has any suggestions on how to fix this, please let me know.

Thanks to those of you who responded to my inquiry. I opened a case with EMC's tech support. They had me add root@client to my NetWorker server's administrator list. The backup succeeded after I did that. Why this client's backup fails without having its root account have administrator's rights on my NetWorker server is a mystery. I would obviously prefer to not take this step, so if anyone knows of a better option, let me know. I am going to keep this case open with EMC to get a better solution.

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