Networker

Re: [Networker] EDL with Embedded Networker Storage Node

2008-09-10 16:29:00
Subject: Re: [Networker] EDL with Embedded Networker Storage Node
From: NetWorker <networker AT CRESEND DOT COM>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Wed, 10 Sep 2008 15:24:48 -0500
I think the theory is it's an appliance and the only people who need root on
it are the appliance vendor support folks. It's supportability. Limiting it
to running only appliance code, eliminating a whole range of branches in the
troubleshooting tree because the enduser doesn?t have root.

-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On
Behalf Of Goslin, Paul
Sent: Wednesday, September 10, 2008 1:50 PM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] EDL with Embedded Networker Storage Node

Sometimes giving someone the root password is like handing them a loaded
gun... If they don't have the proper technical skills to use it effectively,
it can be very dangerous in the wrong hands... Maybe EMC is ultimately
protecting them from themselves..   If they're knowledgeable enough to give
themselves root access, they don't need EMC to provide it... If they're not,
EMC is better off not providing it.. EMC could setup 'sudo' to allow them to
only do what they need to, preventing them from shooting themselves in the
foot.

> -----Original Message-----
> From: EMC NetWorker discussion
> [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On Behalf Of Will Aymond
> Sent: Wednesday, September 10, 2008 2:41 PM
> To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
> Subject: Re: [Networker] EDL with Embedded Networker Storage Node
> 
> If it's a UNIX based server, just give yourself root.. then tell them. 
> ;-) -fairly easy to do.
> 
> -----Original Message-----
> From: EMC NetWorker discussion
> [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU]On
> Behalf Of James Pratt
> Sent: Wednesday, September 10, 2008 1:36 PM
> To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
> Subject: Re: [Networker] EDL with Embedded Networker Storage Node
> 
> 
> They gave us root for our two DL210 EDL's. I don't see why they 
> wouldn't. You bought them, no?
> 
> > -----Original Message-----
> > From: EMC NetWorker discussion
> [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU]
> > On Behalf Of Curtis Preston
> > Sent: Wednesday, September 10, 2008 2:24 PM
> > To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
> > Subject: Re: [Networker] EDL with Embedded Networker Storage Node
> > 
> > So EMC won't give you the root password to the system that
> you bought.  
> > That just sounds seriously screwed up to me.
> > 
> > I've needed convincing that an embedded storage node is a
> good idea.  
> > This isn't helping.  In fact, it would be a show stopper for me.
> > 
> > Curtis Preston  |  VP Data Protection GlassHouse Technologies, Inc.
> > 
> > T: +1 760 710 2004 |  C: +1 760 419 5838 |  F: F: +1 760 710 2009 
> > cpreston AT glasshouse DOT com |  www.glasshouse.com Infrastructure ::
> > Optimized
> > 
> > -----Original Message-----
> > From: EMC NetWorker discussion
> [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU]
> > On Behalf Of brerrabbit
> > Sent: Monday, September 08, 2008 8:06 PM
> > To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
> > Subject: [Networker] EDL with Embedded Networker Storage Node
> > 
> > Bruce Breidall wrote:
> > > There is a web based java gui to manage the CDL/EDL. Should have 
> > > been installed with the units. Very good application.
> > >
> > 
> > 
> > I agree, there is a very good GUI application to manage the
> EDL, but
> > what's missing is a good way to manage the embedded storage
> node.  For
> > example, if I want to run an inquire command to get a
> listing of the
> > scsi devices, serial numbers, etc visible to the storage
> node, or if
> > I'm troubleshooting drive behavior with mt, I have to have
> EMC support
> > open an ssh session and have *them* login as root, as they will not 
> > hand out that password.  I've heard, and we are trying to
> get this set
> > up at our site, that if you ask your TC nicely, he/she can have 
> > someone from EMC set up a non-root linux user that has
> permission to run some of the commands like inquire from the linux 
> environment/embedded storage node.
> > 
> > This is one of the few medium grade annoyances I have with
> the EDL.  
> > Another one is that, while there is a command-line interface to 
> > generate reports about the EDL utilization, you have to log
> in to the
> > GUI to get them.  In a large environment I want to script
> and schedule that and can't because of a design oversite.
> > 
> > One other comment about using the embedded storage node and cloning.
> > Assuming that a) your environment uses a shared-storage
> node to backup
> > up to the VTL and b) your budget allows for the licenses, I
> strongly
> > recommend that you zone the shared storage node to also see the 
> > physical tape library, i.e. the embedded storage can see
> the VTL and
> > the physical library and so can the shared storage node.  
> The reason
> > for this is that, in the event that you have a connectivity problem 
> > between the ESN and the PTL, you can clone from the shared storage 
> > node.  Clones from the shared storage node may not happen
> as quickly,
> > but the added flexibility is well worth the minor cost. 
> (Yes, we learned this the hard way!)......
> > 
> > HTH
> > -brerrabbit
> > 
> > 
> +---------------------------------------------------------------------
> > +-
> > |This was sent by drhulme AT tarrantcounty DOT com via Backup Central.
> > |Forward SPAM to abuse AT backupcentral DOT com.
> > 
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