On Wed, 23 Jul 2008 14:05:43 -0500, Tim Mooney <Tim.Mooney AT NDSU DOT EDU> 
wrote:

>In regard to: [Networker] After 7.4.sp1 install web gets Java runtime...:
>>
>> java.lang.RuntimeException: Undefined product taskbar:Please clear the
>> Java Web Start cache and relaunch the application
>>      at
>> COM.legato.gwt.framework.LServiceProvider.getApplicationTaskBar(LService
>> Provider.java:818)

>I get this exact same error on my x86_64-sun-solaris2.10 workstation with
>Java 1.5.0_16.  I had been able to launch the NMC successfully, but now
>I get the same stack trace.  I applied OS updates and updated firefox
>(from 2.0.0.14 to 2.0.0.15, and now 3.0.1) in the interim, and one of
>those updates must have broken NMC somehow.

Just a follow-up for the archives...

I spent some time on the issue I was running into (which is slightly
different than what the original poster was seeing, though the Java stack
trace is the same), and was able to find a workaround.

At least on Solaris 10 x86_64, the java that's available as part of Sun's
automatic update procedure is 1.5.0_16.  For whatever reason, that version
doesn't work with NMC, at least on Solaris.

By using the jdk 1.6.0_7 distribution, downloaded manually from
java.sun.com, and then configuring firefox 3.0.1 to use that java plug-in
and specifying that version of the java web start (javaws) binary, I was
able to get NMC to display and work on my workstation again.

Tim

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