[Networker] nsrjobd fubar in 7.3.4 and 7.4 SP2?
2008-05-27 03:27:39
We've had an ongoing issue with 7.3.4 and 7.4 SP2 (both with the security
fix applied) where nsrjobd seems to have some troubles. The process takes
up 100% CPU on one thread (looping thread is my guess), and it also grows
continously, up to about 500MB allocated memory. After a while, processes
seem to be experiencing communications problems with nsrjobd which makes
processes wait, which means that groups don't run, recover sessions take
long until they can browse, up until the backup system is rendered
useless. A restart doesn't really help either since nsrjobd is quite
unresponsive even after the restart and quickly allocates memory and
starts using lots of CPU right away. I also don't see any messages about
that it has managed to purge old records anymore. Ofcourse this is a
serious problem.
And why am I telling the list this? Well, as usual EMC support is quite
unresponsive and takes a long time to collect the information needed to
troubleshoot this. For instance, we've had a P1 case opened from monday to
friday and they still needed more info after an escalation was opened on
Friday, even though the reasons for the troubles were quite clearly
located within nsrjobd. I'm guessing this is a more or less general
problem with nsrjobd, so I would like to receive feedback from other users
in the community that might experience similar issues. Contact me on- or
off-list. I don't mind sharing experiences about this on the list as well.
//Oscar
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